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Growave Manufacturing Reviews & Insights

Score9.7 out of 10

14 Reviews and Ratings

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Community insights

TrustRadius Insights for Growave are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Responsive Customer Service: Many users have praised Growave for its responsive and supportive customer service. Customers appreciate the quick and professional responses to their emails, demonstrating a high level of responsiveness and professionalism from the company.

Seamless Integration: Several reviewers have commended Growave for its seamless integration with their websites. They have highlighted the expertise of the development team in implementing features according to their specifications, making the onboarding process easy and hassle-free.

Affordable Solution: Users find Growave to be a cost-effective solution compared to other agencies. It allows them to progress with website development without incurring high costs, making it an attractive option for businesses looking for affordable yet effective solutions.

Growave Reviews

5 Reviews
ManufacturingApparel & Fashion1Cosmetics1Consumer Goods3

Great Job Growave!!!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Rewards & Loyalty program, Wishlist function, Reviews function + many more business matters are all solved by using Growave

Pros

  • Customer Service
  • Innovative App
  • Competitive offer with other uses

Cons

  • Consider making some of the Enterprise only features available to Growth. Specifically, ability to offer products in exchange for points! I would like to give my best customer the opportunity to earn really cool corporate swag. For example, Collect 100 S'Miles (points) in exchange to WhiteBrights leather book bag. Also, Klaviyo integration. That should not be an Enterprise level feature?

Likelihood to Recommend

After an exhaustive search, I was excited to choose Growave for my biz rewards & loyalty program, the Smile High Club™. The app is very customizeable so has checked off every requirement as far as our branding style guide goes. The greatest thing about Growave is its people. They are so kind, patient & know their stuff!! They always have an answer for me.
MP
Mason Preddy
Founder/CEO in Corporate at WhiteBrights® (Consumer Goods, 51-200 employees)
Vetted Review
Growave
1 year of experience
View profile

Growave has been working wonderfully for SWIFF - makes our site as fresh as our product.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Growave for their loyalty/rewards, referral, Instagram, and reviews functionality. We felt that having all of this info through the same app was valuable. Moreover, the Growave team has been incredibly helpful in customizing certain modules for our specific needs and brand. So far all interactions have been positive and we receive quick feedback and assistance. We still are collecting data on the monetary value to our company, but holistically it has added great value and accessibility for our customers.

Pros

  • Customization
  • Rapid turnaround
  • very helpful

Cons

  • Some integrations with Shopify 2.0 require customization
  • Some language or grammar in their default replies might not be perfect English but are easily customized
  • We do not use the wishlist app yet, so cannot comment on that

Likelihood to Recommend

It is very valuable for loyalty programs, shoppable Instagram, and referrals. Although we enjoy the reviews portion too, there are other apps that offer just that. The main advantage is that it bundles all of these things into a single app, with a single point of contact, with a single set of customization, etc.
J(
Joseph (JJ) Richardson
Co-founder at SWIFF (Consumer Goods, 1-10 employees)
Vetted Review
Growave
1 year of experience
View profile

Growave is a perfect system to use in a Shopify environment for a customer loyalty and reviews program

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We are using Growave for our Shopify stores, for the following functions:

1. Customers Reviews
2. Customer Loyalty points
3. Shoppable Instagram feed

It helps us to build a more loyal customer base

Pros

  • Growave first seeks to understand the question before they take action
  • Quick response - Growave always responses within a couple of hours

Cons

  • They could improve their e-mail functionalilty. It is difficult to improve the look and feel of their e-mails

Likelihood to Recommend

See the examples mentioned earlier. Growave offers a single system that can be used for multiple purposes. And their customer support is great.
MB
Matthijs Bijl
Managing Editor in Corporate at POM Amsterdam (Consumer Goods, 11-50 employees)
Vetted Review
Growave
1 year of experience

A Great App!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I added Growave to my shop over 6 months ago. The interface is very customizable and easy to use. The team at Growave has been one of the best I've worked with when it comes to support. They're always available, quick to respond, and very helpful. I've requested a handful of small tasks specific to my storefront and they helped me with a fix or customization for all of them. I'm very happy with the app!

Pros

  • Great Customer Service
  • Open Minded to Customer Feedback and Requests
  • Easily Integrates to Website
  • Love the Shopable Instagram Feature

Cons

  • The in-app apps (on the back end) aren't all consistent on how they are laid out and the options/settings.
  • I'd like to see a more in depth connection to social media. Specifically Instagram. It would be great to be able to ask site visitors for their social media handles at the same time that they input their email when they create an account.

Likelihood to Recommend

I use Growave for their rewards program (point system) and their shoppable Instagram feature specifically. Growave does not have email marketing functionality or customer-specific product targeting which would be a nice addition.
LW
LaVerne Woroschuk
President, Founder at Z & Joxa Co. (Apparel & Fashion, 1-10 employees)
Vetted Review
Growave
1 year of experience
View profile

Great free basic features for new eCommerce Shopify businesses

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We currently use Growave for our eCommerce Shopify business that adds extra functionalities such as the ability for users to have wishlist favourite products on our website to return to later on and the ability to use social media to create an account and log on to our website. As a small business we feel very well looked after by Growave, they have helped us integrate their app seamlessly onto our website in a timely manner and responds to email very quickly. Whenever we encountered any problems, we could always rely on Growave's dev team to provide us with assistance. Overall, we're very satisfied and happy with Growave's app and customer support.

Pros

  • Very supportive and patient customer service
  • Features are implemented according to how to specify it
  • App is seamlessly integrated to your website by Growave's dev team

Cons

  • No cons so far

Likelihood to Recommend

Growave has free and paid functionalities, small businesses who want to grow sales with loyalty, rewards, reviews and wishlist functionalities for example are suited. Businesses can use their free features such as reviews, wishlist and social media login for free.
MH
Michael Huynh
Customer Support Officer in Customer Service at X.Yue Shop (Cosmetics, 1-10 employees)
Vetted Review