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Grammarly Other Services (except Public Administration) Reviews & Insights

Score9.2 out of 10

334 Reviews and Ratings

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Insights from Grammarly Reviewers

Based on 6 verified reviews published in the last 18 months

Overview

Synthesised from 6 reviews | Last Published May 27, 2026

Grammarly provides organizations with comprehensive writing assistance, ensuring clarity, conciseness, and accuracy across various communication types, from internal emails to external marketing content. Users leverage it to enhance professional output and maintain a uniform tone in customer-facing materials. In TrustRadius reviews, the platform is widely recognized for its core functionality in identifying and correcting grammatical and spelling errors, a capability noted by 5 out of 6 reviewers. Its ease of use and seamless integration across platforms are also frequently cited benefits.

Reviewers also appreciate its ability to detect AI-generated language, aiding in content authenticity. However, some users report frustration with intrusive UI/UX elements, such as pop-ups and overlay widgets that interfere with typing, a concern shared by four out of six reviewers. There is also a desire for improved AI contextual understanding, particularly in distinguishing between casual and formal writing tones. Overall, Grammarly positively impacts business objectives by enhancing operational efficiency and improving communication quality, leading to time savings and clearer professional correspondence.

Pros

  • Effectively identifies and corrects grammatical and spelling errors.
  • Provides valuable writing style suggestions for improved clarity and professionalism.
  • Integrates seamlessly across multiple platforms for a streamlined user experience.
  • Enhances operational efficiency by reducing time spent on editing and proofreading.
  • Helps maintain a consistent and professional tone in customer-facing communications.

Cons

  • User interface elements, including pop-ups and overlay widgets, can be intrusive and disrupt typing.
  • AI capabilities sometimes lack contextual understanding, particularly in distinguishing between writing tones.
  • Can be perceived more as guidance than a direct solution for complex business problems.
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Grammarly Reviews

5 Reviews
Other Services (except Public Administration)Consumer Services1Religious Institutions1Non-profit Organization Management3

Instant Usability and Improvement in Communication Skills

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I know Grammarly is used more broadly in my organization, but I can only speak to my team's and my personal use. We are a multi-cultural international team managing multiple communication pathways and maintaining a large number of internal documents. Grammarly helps us with all of this.

Pros

  • Provide suggestions for clear, simplified written communications in a seamless way
  • Help improve professionalism and also human-ness to communication
  • Streamlined integrations of grammarly across all the platforms I use

Cons

  • Nothing to suggest at this time

Likelihood to Recommend

Grammarly is a no-brainer for me. If you spend much of your day working across email, Google's suite of tools, Slack, etc., Grammarly seamlessly integrates with all of these and allows you to be a far greater communicator with almost no effort.
MR
Melissa Rike
Sr. Digital Strategist and Product Lead in Product Management at Cru (Non-profit Organization Management, 5001-10,000 employees)
Vetted Review
Grammarly
3 years of experience

From drab to fab

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Grammarly has not only helped with general sentence structure and grammar issues, but the AI feature helps with tone and clarity. We send out many donor communications throughout the year and Grammarly has helped keep everything clear, concise, and professional. I highly recommend adding Grammarly for any professional writings.

Pros

  • Grammar
  • Sentence structure
  • Tone
  • Improving writing with suggestions

Cons

  • Contradicts itself at times with suggestions
  • Can change the intent of the sentence
  • Fights with Word corrections at times.

Likelihood to Recommend

Grammarly is well suited to use anytime you are writing. It doesn't matter if it's an email or a word document.
VU
Verified User
Administrative Assistant in Finance and Accounting (Non-profit Organization Management company, 1001-5000 employees)
Vetted Review
Grammarly
5 years of experience

Every Business Should Have Grammarly Business

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Even if we make an error word, Grammarly assisted us but also our colleagues in writing excellent email responses to customers without even any grammatical mistakes. This program even enabled publishers to compose sentences using mood ideas, which I loved. Moreover, Grammarly Business has this fabulous built-in Ai-powered writing assistant that worked seamlessly with email responses to our valued customers.

Pros

  • Proofreading
  • Grammer Correction
  • Tone and mood setting
  • Synonyms

Cons

  • Grammer Checker
  • Tone and mood feature
  • Summerizer

Likelihood to Recommend

Grammarly is a fantastic instrument that enables me to speak in a clear and understandable manner that appeals to my target audience, that is what I love the most about this AI-powered writing assistant. Seems a little costly to me for nice but needless functionality. It may propose incorrect misspellings or grammatical improvements, in which case you should reread and recheck your work.
AK
Anthony K. Bryan
Customer Service Clerk/ IT Personnel in Customer Service at Marchell Affordable Solutions Limited (Consumer Services, 1-10 employees)
Vetted Review
Grammarly
2 years of experience
View profile

Grammarly - A Very Helpful Tool for Writers (and Others!)

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Grammarly is used by select teams in our communications channels - primarily, this is writers, editors, and other content strategists/specialists. Because we deal with written content so frequently, Grammarly addresses our need to be continually improving our writing, grammar, punctuation, etc. Business-wise, this helps us to create more effective and persuasive content by writing our words with better clarity and usage from the get-go.

Pros

  • Integration with existing tools - Grammarly works in practically all text areas across your browser, including email and things like Google Docs, etc.
  • Quality control - the meat of Grammarly is checking your text and writing in real-time, directly as you type. Most of the time, Grammarly provides very accurate recommendations and quality checks on your text.
  • Analytics and reporting - Grammarly sends regular updates via email about your usage statistics and other detailed info. This type of reporting can be very helpful in tracking your progress over time.

Cons

  • User experience/technical issues on certain tools - in Google Calendar, for instance, Grammarly checks text that you type into the "Email Guests" modal window on calendar events. However, because of the way Google calendar works, if you right-click a word that Grammarly highlighted, the calendar event modal window will close and you will lose everything you typed. This is an extremely frustrating experience that has gotten me multiple times.
  • Incorrect suggestions - it doesn't happen that often, but occasionally Grammarly does highlight words or make suggestions that don't make sense or aren't optimal. I'm sure the Grammarly team is working continuously to improve the tool to make it smarter and smarter.
  • Lack of support on all platforms - although Grammarly works on most text areas you encounter online, there are still some areas it doesn't work - I'm not sure if this is an issue with Grammarly or not, but I haven't been able to figure it out.

Likelihood to Recommend

Grammarly is a really great tool for writers or anyone that works with a lot of written text (editors, strategists, etc). It would also be optimal for simply anyone who wants to work on improving their grammar skills. One of the great things about it is that just by virtue of having it installed and seeing the suggestions and corrections it gives you as you type, you'll begin to learn tips over time as to how to use better grammar, even without any formal training.

If you are someone who doesn't write much, or deals primarily with imagery or video content (graphic design, video editor, etc), Grammarly wouldn't add much value (unless you just really want to increase your grammar skills on the side). Also, if you are a programmer, you may find it annoying if by chance you enter code into text areas that get checked by Grammarly, and it flags code syntax as having grammar errors (my assumption is this wouldn't happen in code editors, though).
VU
Verified User
Team Lead in Marketing (Non-Profit Organization Management company, 10,001+ employees)
Vetted Review
Grammarly
2 years of experience

Getting your "their, their, they're" juuust right.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I'm a grammar nerd. However, English is not my first language. I always strive to spell everything correctly and use correct tenses. Most of the time I get by, but sometimes, I need help. Two of my biggest responsibilities at work are internal communication and marketing materials––it is highly essential for me to present my thoughts in a clear, professional manner. Enter Grammarly. Its ever-present presence on my browser is like a true best friend who's always watching my back, catching my "there" and "their," my "then" and "than." I use it everyday for email (work and personal), email campaigns, newsletters & brochures, and the list goes on. I highly recommend Grammarly; I wouldn't want to write without it!

Pros

  • Catching grammar mistakes.
  • Catching spelling errors.
  • Suggesting the correct or more appropriate word.
  • Helping with formatting (double spaces, commas, etc).

Cons

  • Being able to add a word to the "correct" list and therefore, would not suggest corrections.
  • It'd be cool if Grammarly can take a sentence and reword it better without changing its meaning.
  • A built-in Thesaurus so it can improve its word suggestions.

Likelihood to Recommend

I'm reviewing the "free" version so obviously there are some features that I don't know of but based on using this version, Grammarly is an amazing tool that helps you write correctly. It detects grammar, spelling, and punctuation mistakes. However, since this is a program and not a real human being, it cannot reword a sentence/idea or fix a slang word for you.
VU
Verified User
Administrator in Customer Service (Religious Institutions company, 11-50 employees)
Vetted Review
Grammarly
5 years of experience