TrustRadius Insights for GoTo Webinar are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Ease of Use: Reviewers have consistently praised the platform for its user-friendly interface, making it simple to set up and schedule meetings effortlessly. Users appreciate the convenience this brings to both hosts and attendees, saving time and ensuring smooth webinar management.
High-Quality Video and Audio: Many users have highlighted the crystal-clear audio and seamless video streaming capabilities of GoTo Webinar, enhancing the overall webinar experience with top-notch quality visuals and sound. This high level of audiovisual quality contributes significantly to engaging presentations.
Recording Features: Users have found the recording features particularly useful, allowing them to capture sessions for future reference or training purposes. This feature has been lauded for its practicality and effectiveness in knowledge retention, enabling users to revisit valuable content at their convenience.
Loading Reviews List....
GoTo Webinar Reviews
12 Reviews
Other Services (except Public Administration)Consumer Services1Religious Institutions2Non-profit Organization Management9
I utilized GoTo Webinar for engaging in a series of trainings for a fundraising platform. The experience was seamless, allowing me to interact with the instructor and effortlessly access all resources. The platform facilitated an enriching learning environment, enhancing my understanding of the fundraising tools and techniques presented during the sessions.
Pros
Robust Video Streaming
Interactive Chat Feature
Seamless Resource Download Access
Cons
Email Reminder Customization
Improved Mobile Experience
Likelihood to Recommend
I think GoTo Webinar is good for big webinars and online courses. But, for small team hangouts or interactive workshops requiring dynamic collaboration, other more tailored platforms may be more appropriate.
VU
Verified User
Employee in Marketing (Religious Institutions company, 1-10 employees)
We needed a way to bring new educational content to our audience. We use GoTo to host a monthly, a bi-monthly, and occasional paid commercial webinars. We initially charged non-members to view the webinars but the exposure to a larger audience during COVID made us change these to free for anyone. In addition to the live webinars, we also keep the recordings in a library for users to view later.
Pros
The webinars are easy to set up and schedule
Admin controls during the webinar are easy to use and pretty self-explanatory
Automatic recordings are great.
Attendee/registration reports are helpful
Cons
You can't blur your background when using a webcam. Zoom has been doing this forever and this seems like a pretty big omission.
Invited panelists can't test their screenshare/audio/video on their own so we have to schedule sessions to do this.
We have a lot of repeat speakers/panelists, not having the ability to save their information for easy access can be a pain.
You can't add hyperlinks or attach files to the automated attendee/registrant emails.
You only get one login per license and cannot substitute emails. This is a real pain if the licensed person needs someone else to run a webinar every now and then because only the licensed person receives the backup panelist invites. Even being able to add a cced individual to those emailed invites would be a big help.
Likelihood to Recommend
GoTo Webinar is very well suited for our purposes. Our webinars consist of a panelists and at least one moderator and a Q&A session at the end. Panelists are able to use the screen share feature to run their own slideshows and the moderator can review questions that are typed in by the audience. We rarely have issues with performance and if these is an issue it's usually on the user side. We can also add our own custom questions to the registration page so that we can collect additional info from the audience. Post session emails can be scheduled to target attendees and people that registered but didn't attend. You can set these emails to include a recording of the session as well.
A downside is that you cannot embed links or attach files to those emails. We send out disclosure/conflict of interest statements to all attendees prior to the sessions starting and being able to include those as attachments in the reminder emails would be great. You cannot blur your webcam background. Almost all of our panelists want that option and they usually say "Zoom can do it" when I say it's unavailable.
VU
Verified User
Manager in Professional Services (Non-profit Organization Management company, 1-10 employees)
Many events we use to host at live venues have been reduced to an online venue. GoTo makes it easy to set up many webinars, and it allows you to invite many people from different parts of the country! It has made it far more easy to engage with many across the country and the world.
I use GoTo Webinar because it is very easy to use and it is #1 customer-recommended webinar platform to engage employees or other audience through virtual events. I like that joining a GoTo Webinar is always free and nobody needs an account to attend sessions. I have scheduled and completed multiple training and educations sessions through GoTo Webinar.
Pros
Pre Recorded webinars and trainings
Webcasts
Setting up virtual events
virtual trainings
remote support from anywhere
Cons
Better support and set up directions
More templates and settings t ocreate webinars
Additional features would be great
Likelihood to Recommend
GoToWebinar i appropriate for simple promotion events and webinars recordings and it is not a good platform for a meeting on demand
we used it for AI training and help. out team wanted to learn more about what AI is, how to use it, and what we can use it for. our whole team is new to using it and wanted an intro class into learning about it more.
Pros
explained how AI worked
shared multiple different examples on how to use it
shared real life uses with different companies
Cons
share more different ways to utilize it in different ways
here examples from different real people
less q and a time, more learning
Likelihood to Recommend
GoTo Webinar is an excellent tool for businesses that need to host large-scale online events. GoTo Webinar is well-suited for webinars that require a large number of participants and presenters. It allows the host to easily set up webinars, monitor participant activity, and quickly adjust settings in real-time. The platform also allows for seamless integration with other virtual conferencing tools, making it an ideal choice for companies looking to host large online conferences and events.
GoTo Webinar is less appropriate for smaller scale meetings and presentations that don’t require the same degree of flexibility and depth of features. For these types of meetings, a simpler and less expensive webinar platform may be more suitable. Additionally, those looking for more interactive and hands-on learning sessions may find other webinar platforms to be better suited for their needs.
We are a small non-profit with state-wide reach. I inherited our GoTo Webinar when I started working at Washington Health Alliance almost 7 years ago. GoTo Webinar includes a free version of GoTo Meeting as well so, theoretically, we can have 2 events going on simultaneously. When the Covid emergency began we increased both the number of administrating staff and meeting participants. We lost our building conference room for which we needed the 800 number so we just cancelled that. We had meetings twice a week that included health care, health plan, government, pharmaceutical and research organizations. One of our member organizations created for another member organization a live dashboard. We were the venue for these organizations to connect so made all these meetings happen using GoTo Webinar. After we got the vaccines developed and distributed, the need for such big meetings (200-500) decreased and GoTo let us change our contract to reduce our staffing and attending needs. They have an amazing video library to host recordings of all these meetings, as well as our member-only All-Alliance meetings (going back 10 years). I do not see an end to our relationship with GoTo Webinar.
Pros
Responsive to customers changing needs
Maintenance of video library
Not raising prices or trying to upsell with every communication
Cons
Social usage like Zoom did so that Zoom became more accepted because it was pushed on the individual sale with a "free" option until it became the normalized product
Having 1 login for billing, Meetings and webinar and being able to select the product after login rather than having 3 different sites
Likelihood to Recommend
It is more appropriate for businesses that have many virtual meetings with many individuals. The 800 number is most appropriate for verbal communication where an outside, or long distance number, is not available. It is great for maintaining a video library to send links to unlimited numbers of people. It is not appropriate for individuals. It did not get the social acceptance that Zoom did with their "free" service, which is now mostly gone.
I use it as a virtual meeting tool. I am able to share diagrams and drawings and have other participants interact. My next project is for training using the company's email services. I have several remote users and this will allow me the ability to give them the training resources without the expense of bringing them to the office.
Pros
Allows multiple people to take control of the training
Gives the operator the ability to upload documents for the participants
Makes it easy for the participants to login and join the training
Questions are easily seen and allows organizer the option to answer immediately or wait until it is appropriate
Cons
The analytics are cumbersome
I have not used the recorded presentation mode
Pricing structure is high
Likelihood to Recommend
I use GoTo Webinar to train others in cybersecurity situations. I am able to prepare my training using digital media that the participant can download and review at a later time. The information is still available during the presentation, but also available after the presentation. I am not a marketing expert, so I use the resources I have to help my user base.
We are a professional trade association, and we produce and deliver a number of webinars throughout the year to our members as continuing education programs for their professional requirements. We have been using GoTo Webinar for about 10 years to deliver these online webinars to our members. We deliver the live version of these webinars directly on the GoTo Webinar platform, and then we use their recording and editing tools to create an on-demand version of each webinar to make available to our members after the live event is held.
Pros
Unlimited number of webinars per month with no time limits
Clear, user-friendly interface that allows our members to join our live webinars with very little technical assistance required
Nice built-in tools for recording and editing video content
Quick and responsive customer support by phone
Cons
Adding speakers/panelists - it would be better if you could store a bank of past speakers to quickly add them to new webinars being created
Making the web version of the software equal in functionality to the desktop version so that users would not have to download and install the software in order to join in a webinar
If the handouts posted to a webinar could be made available for download in advance of a webinar, it would allow the participants to have these in hand before the webinar begins instead of having to download these after the webinar is opened. Or make them available to the participants while in the waiting room prior to the start of the broadcast
Likelihood to Recommend
Well suited for training presentations to larger groups where only the speaker(s) would be speaking and sharing a screen with the audience muted and not sharing their screens. Not suited for meetings where everyone needs to talk and possibly share their screens. That would be better suited for GoTo Meeting.
GoToWebinar is used across our entire organization by administrative staff as well as our research teams. Being that we are an organization that provides non-biased environmental research data, this allows us to share real time screen information while communicating and brainstorming with other organizations as well as internally for remote workers.
Pros
Easy to join meetings for people who have never used the service.
Easy to set up webinars as the host.
Cons
I have never felt like this product lacked any features for the purposes I needed.
Likelihood to Recommend
GoToWebinar is well suited for times when I have Post-Doc job applicants present their research work to a hiring committee for applicants out of state. It saves money on hotel and travel cost for two or three applicants in those scenarios. As far as our researchers, they are able to be a part of educational or brainstorming sessions with colleagues that they would otherwise have to miss out on due to travel costs and time. It allows easy collaboration with universities and organizations anywhere. Sometimes you get your best information from others living in different environments in other states and countries. It helps us tap into that.
It's used for meetings where all participants can not physically be in the same location, at a designated time.
Pros
Board Meetings
Finance Committee meetings
Training sessions
Cons
None known
Likelihood to Recommend
It is suited very well for all types of meetings, trainings or other discussions. Presentations work well for discussions. Interactive features work well in training sessions. Question and answer feature also works well. I am not aware of any scenarios that would be inappropriate. I have never encountered a problem while using the platform.
