Google Vault: Pretty good but not the best vault for your company secrets
Use Cases and Deployment Scope
The business problem the Google Vault solves is -
1. Provides an easy way to archive emails and chats etc.
2. Helps in eDiscovery of said emails and chats with much ease.
Scope is -
1. Org level - eDiscovery of important at-risk emails, convos, chats, attachments, etc that might be required for reuse or any legal purposes.
2. User level - Works as a backup option for users for their important attachments, chats, etc.
Pros
- Archiving - Archiving of emails, chats, etc, Pretty easy to use and have some amazing features wrt to duration, access, etc.
- Search - Post archival, Google Vault makes it pretty easy to search for relevant content and eDiscovery.
- Auditing - Workspace manager can easily audit user activities. Helps security at the org level.
Cons
- Export - Area of improvement for export features. Limited options that could be improved.
- Storage - While the storage is easy, it needs to improve on the amount that can be stored. Very less and quite expensive at an org level.
- Customer support - Not a very good customer or post-sales support making the learning curve very steep.
Most Important Features
- Archival
- Search
- Auditing
Return on Investment
- Positive - Archial and eDiscovery solutions have greatly enhanced our ROI for google workspace apps. Really helpful and saves a lot of time and money to quickly and securely store data.
- Positive - ALl cloud storage helps with less data retention storage and 24*7 availability helps with quick TATs and in turn +ve ROI.
- Negative - Export features are limited and for that reason, many times have to use 3rd party apps for conversion.




