Community insights

TrustRadius Insights for Google Forms are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Efficient Integration: Users have appreciated the seamless integration of Google Forms with Google accounts, making it effortless to create and launch forms for specific goals. The easy connection has streamlined their form creation process significantly.

Versatile Survey Creation: Reviewers found Google Forms valuable for creating various types of surveys and questionnaires, such as Culture Surveys, Promotion Request Forms, and Event Questionnaires. This versatility allowed users to tailor forms to different needs efficiently.

Secure Data Handling: The security features of Google Forms were praised by users for ensuring secure data transmission and storage, along with the ease of importing data into analysis tools. This added layer of protection instilled confidence in handling sensitive information effectively.

Reviews

116 Reviews

Great for small budget-conscious enterprises

Rating: 9 out of 10

Incentivized

April 25, 2025

Use Cases and Deployment Scope

We are a small company with tight budgets and need to be able to collect registrations as well as feedback. Google forms allows us to do this economically and simply. It is easy to create the forms we need, and to repurpose existing forms by duplicating and editing. This meets our needs admirably.

Pros

Form design is simple
There are options for collecting results
Sharing the form is easy by email or link

Cons

It would help to have more templates that can be adapted, saving design time
If you have more than one Google account it can be easy to open the wrong one for your form design
Occasionally the sharing settings can exclude potential recipients because they are not configured correctly

Likelihood to Recommend

Well suited for budget conscious small enterprises. Also good for those who are not daunted by basic form design. Not so useful for complete novices needing to start in this area because the options are not explained in a way that lends to a guided learning process. Most scenarios will find Google forms perfectly adequate.

Mark Burlinson

Communication Coach at Mark Burlinson Communication Coaching (1-10 employees)

Vetted Review

3 years of experience

Verified on LinkedIn

User-friendly tool for simple surveys and RSVP.

Rating: 9 out of 10

April 23, 2025

Use Cases and Deployment Scope

We use Google Forms for multiple registrations and RSVP for our free events. It is free and very easy to use, doesn't require special access like forms in Wix. Every event manager can use forms tailored to their needs, customize them, and gather the necessary information about event participants. All answers are collected in Google Sheets and can be downloaded as a CSV file for use in any CRM.

Pros

Collect answers.
Make quizzes.
RSVP
Collect contacts.

Cons

It is not secure to keep some information in Google Sheets.
Design options are limited.
Limited questions types.

Likelihood to Recommend

If you want to create a fast and straightforward form with a couple of questions or gather contact information, such as names and emails, for a waitlist, Google Forms will cover all that you need. However, if you want a sophisticated design and a specific algorithm for surveying (e.g., branch logic), it is better to choose something else.

Maria Sergeeva

UX and Content Designer in Marketing at Career Pathway Institute (51-200 employees)

Vetted Review

10 years of experience

View profile

Great tool for surveys/forms

Rating: 10 out of 10

Incentivized

January 5, 2025

Use Cases and Deployment Scope

We used Google Forms for some of our internal forms that needed to be filled in along with some internal surveys. The problems addressed were the need for an easy to use tool to send out the surveys. It was also a great option given the price point of the solution.

Pros

Easy to use
Great for surveys/forms
Good price

Cons

I did not experience any issues

Likelihood to Recommend

It is great for simple survey needs. It's an easy to use tool and can be picked up by anyone. Our use case was super simple as we did not have any complex needs, so we did not have to go too deep in exploring all the functionality offered.

Verified User

Administrator (1-10 employees)

Vetted Review

1 year of experience

Great software and easy to use.

Rating: 10 out of 10

Incentivized

December 29, 2024

Use Cases and Deployment Scope

We use Google Forms to create a class schedule and see if anyone wants to add it. We have a lot of staff with different schedules, so it helps coordinate everyone's schedules. I also use it for my volunteer mentorship to look up the student's essays and classes. So it helps us stay updated on their progress.

Pros

Scheduling
Headshots
Essays

Cons

Larger print.
More colors.
Easier format.

Likelihood to Recommend

Google Forms is suited to getting everyone's information rather than emailing or texting back and forth. Its also a good way to save our staff bios and essential info. It is less appropriate if there is a more complex issue with the organization or something that requires an in-person discussion.

Verified User

Employee (1-10 employees)

Vetted Review

5 years of experience

Google Forms

Rating: 10 out of 10

Incentivized

December 19, 2024

Use Cases and Deployment Scope

We use Google Forms for company wide surveys. The main reason is confidentiality when asking for information you really want open answers to. Using Microsoft via licenses means there is always a risk that a survey isn't entirely private which puts staff right off.

Pros

Confidentiality
Templates
Question Types

Cons

Formatting
More templates
Reports should be the same as the screen

Likelihood to Recommend

Google Forms is really easy to use. Ideal for quick surveys or when you need feedback. The templates are great guides to start with and there is some measure of customizing to help make it your own

Verified User

Professional in Human Resources (201-500 employees)

Vetted Review

8 years of experience

Customizable Google Forms

Rating: 10 out of 10

Incentivized

December 17, 2024

Use Cases and Deployment Scope

I’ve been using Google Forms for years to send out to Clients. It’s been a great way to capture how we can best support our Clients. We have several surveys we send out and it’s great how simple the forms are to adjust as well as measure results. Highly recommend!

Pros

Measure statistics
Easily formattable
Secure

Cons

The view looks rather plain

Likelihood to Recommend

It’s customizable and easy to use! We use it to capture specific ways we can help our clients. We then hold onto it as reference during the time we service the client to give them an experience that’s tailored to their preferences. I’ve even used it in surveys to tenants about service inquiries.

Susan Pratt

Property Manager in Professional Services at 24k Property Management (1-10 employees)

Vetted Review

15 years of experience

View profile

Google Forms for Childcare Industry

Rating: 10 out of 10

Incentivized

December 17, 2024

Use Cases and Deployment Scope

I use Google Forms for business reviews from enrolled families, enrollment interest from families, staff anonymous reviews, time-off requests, interest polls, and more! Google Forms is very versatile, and I use it whenever I need input and information from a large group of people, whether it is families or teachers.

Pros

I love the feature that turns the form into a google sheet. It makes the information very easy to view and access.
I like that you can choose whether or not you want to collect email addresses so that the form can be anonymous if needed.
I really like how accessible and easy to read the charts and graphs are.

Cons

I think that the settings tab should be in the hamburger menu in the top right corner instead of where it is in the middle of the screen. That style is a little funky and doesn't really conform to more intuitive UI design.

Likelihood to Recommend

Any time you need to collect information or opinions from any group of people, Google Forms is a great way to go. The data going into a spreadsheet and into graphs and charts at the same time is really coinvent functionality. I use Google Forms in both my professional and personal life. Using Google Forms for planning potlucks, doing anonymous reviews, collecting enrollment data, and so many other functions absolutely makes my life easier. The only thing that it is not really suited well for is if you want respondents to be able to see the data and responses that you are receiving from the rest of the respondents. The only option for this is sharing the sheet or the full form after the

Shannon Brennan

Center Director at Morningstar (51-200 employees)

Vetted Review

5 years of experience

Very good!

Rating: 7 out of 10

April 4, 2022

Use Cases and Deployment Scope

We use Google Forms to get feedback from users. It has a very simple and understandable interface. The fact that most people know about Google Forms gives people confidence.

Pros

Very basic UI.
Suitable for all ages.
One of the most reliable products.

Cons

Unfortunately, there are very few customization possibilities.
Generally good for smaller organizations. Can't recommend for large organizations
You cannot add your own domain and branding.

Likelihood to Recommend

It is best for getting live feedback. For example, we can get our landing page feedback quickly.

But you can't get very detailed data or do A/B testing. So I don't recommend it for real scientific purposes.

Verified User

Vice-President in Engineering (1-10 employees)

Vetted Review

2 years of experience

Google Forms Review

Rating: 8 out of 10

January 5, 2022

Use Cases and Deployment Scope

Besides the easy integration of your google account with Google Forms, it is very easy to create a form for your specific goal and launch it as well. Google Forms [is a] definite advantage to being able to compile a list of questions while expecting a large number of answers [to be] organized in real-time. The fact that it is so quick and easy makes [the software] enjoyable to use. Whether you are a tech geek or a tech newbie, you can easily use Google Forms.

Pros

Easy integration of your google account with the forms, it is very easy to create a form for your specific goal and launch it as well
Possibility to compile a list of questions while expecting a large number of answers organized in real time

Cons

Integrating with video & photos is not easy
Adding text to images would greatly improve this software

Likelihood to Recommend

Overall, I like Google Forms. It is amazing especially when it is written correctly [so] you can get the proper feedback from other users of the form. This software makes all the difference in the game [and] I recommend [it to] everyone.

Wulfran Yao

Managing Director in Marketing at Mc Allister Burson-Marsteller (1-10 employees)

Vetted Review

2 years of experience

View profile

Easy, Clean Cut and Simple Form Building at its finest

Rating: 7 out of 10

Incentivized

August 2, 2021

Use Cases and Deployment Scope

I use google forms on my website to capture contact information from visitors that are interested in applying for a class a cdl truck driving job.

Pros

Google Forms captures data that is essential to succeed.
Its clean cut
Easy and simple to learn and create forms

Cons

Google forms can improve on getting more responses
Creating a more dynamic form
Using add on's with the forms

Likelihood to Recommend

Google Forms is great when using it in a classroom setting or for capturing data on a website or blog posting. I feel it is less appropriate when using form for survey questions. Or trying to customize your on templates.

Shannon Allen

Recruiter in Human Resources at Voyig, LLC (51-200 employees)

Vetted Review

4 years of experience

View profile

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