TrustRadius: an HG Insights company

Goodmeetings

Score9.7 out of 10

6 Reviews and Ratings

What is Goodmeetings?

Goodmeetings is an AI-powered meeting insights and automation platform that aims to improve sales and customer success performance. According to the vendor, it is suitable for companies of all sizes, ranging from small startups to large enterprises. Sales professionals, customer success teams, revenue teams, marketing teams, and RevOps (Revenue Operations) teams in industries such as technology, Software as a Service (SaaS), e-commerce, financial services, and professional services are said to benefit from the features and capabilities offered by Goodmeetings.

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Categories & Use Cases

Videos

Goodmeetings has helped solidify our sales process

Use Cases and Deployment Scope

Goodmeetings was onboarded at our company to solve several issues and help keep organized and consistent in the sales process. It allows our team to keep a stable flow, assess prospects before the call to understand their behavior and needs, and deliver a clean, dynamic, demo experience. After the demo we can review the video to assess what went well and what to improve upon.

Pros

  • Prospect potential buyers and prepare ahead of the call
  • Assess team performance
  • Amazing 24/7 Customer Support
  • Repetitive task automation

Cons

  • Forecasting outcomes based on meetings
  • Integration with CRM
  • Pricing of the product

Most Important Features

  • Built-in coaching abilities to help the team learn and improve
  • Great customer support system
  • Controlling flow of meetings and uploading materials ahead of time
  • Central sales hub that entire team can access

Return on Investment

  • Helped assess and characterize prospects in the pipeline
  • Better sales pitches after reviewing past calls
  • Consistent messaging through pre-recorded pitches

Alternatives Considered

Gong, Avoma and Aviso Insights

Other Software Used

Microsoft Excel, Salesforce CMS, Microsoft Powerpoint