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GoCo Other Services (except Public Administration) Reviews & Insights

Score8.3 out of 10

22 Reviews and Ratings

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Community insights

TrustRadius Insights for GoCo are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Intuitive and Easy to Use: Users have consistently praised GoCo for its intuitive and easy-to-use interface. Many reviewers mentioned that the implementation of the system was straightforward, allowing restaurant managers to quickly understand and utilize it effectively. Additionally, employees were able to navigate the system with ease, making administrative processes more efficient.

Excellent Customer Support: The customer support provided by GoCo has received high praise from users. Some reviewers specifically mentioned a customer support person named Smith as being extremely helpful. The quick response and attentiveness of the GoCo team, including account managers, was appreciated by users during both the exploration phase and ongoing use of the platform.

Streamlined HR Operations: Users found that GoCo greatly facilitated various HR operations. Many reviewers highlighted how it made onboarding new employees seamless and centralized HR information in one place. This made it easier for HR departments to keep payroll information up to date and track employee time off. Additionally, users commended GoCo for its ability to streamline multiple HR processes such as hiring, onboarding, payroll, and benefits into one platform.

GoCo Reviews

3 Reviews
Other Services (except Public Administration)Non-profit Organization Management3

Recommend 100%

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I am the controller for a non-profit who uses GoCo. I love how quickly we can onboard and offboard employees and delegate the workflows related to those processes within GoCo. New employees fill out everything in one spot, and then I go there when updating our payroll - I love having one spot for all the information and forms.

Pros

  • Workflow delegation
  • org chart

Cons

  • I don't have any & and I know we are not using all the features available to us.

Likelihood to Recommend

I've recommended GoCo to several accounting colleagues who are looking for HR management solutions for their business or their clients. It's the only tool I've found that is as comprehensive.
VU
Verified User
Consultant in Finance and Accounting (Non-profit Organization Management company, 11-50 employees)
Vetted Review
GoCo
6 years of experience

Great Platform for what we need!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We moved from a completely manual HR/Payroll process to 80% online HR/Payroll process! GoCo has helped us streamline our processes and has made it easier for staff to keep track of their time and to request time off.

Pros

  • Support staff is ready to respond with any questions I have.
  • Communication about new offerings and ways to make things easier is great.
  • Site is very user friendly and easy to find what I'm/staff is looking for.

Cons

  • For the size of our organization and GoCo being our first digital platform, we have not run into many issues.
  • One thing I do wish we could have is the ability for our staff to clock in at one campus and clock out at a different campus (we have three separate campuses). To my knowledge we are not able to do this yet.

Likelihood to Recommend

For a small organization with a limited budget, GoCo is the perfect platform to get started with. For time tracking, time off requests, and as an HRIS, GoCo is perfect.
JS
Juliana Sarmiento
HR Coordinator in Human Resources at Agape Christian Academy (Non-profit Organization Management, 51-200 employees)
Vetted Review
GoCo
1 year of experience

GoCo is a fantastic HR platform

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We utilize GoCo to manage our HR needs. It has an amazing onboarding process that allows us to effectively serve new employees and manage existing staffing.

Pros

  • Onboarding new employees
  • Managing staff PTO
  • Managing signing critical documents and policies

Cons

  • Handling exceptions for staff PTO requests for employees in their 90 day probationary period
  • Ease of managing different hourly work week exceptions

Likelihood to Recommend

We have really enjoyed using GoCo for our HR needs. It has suited us well after we switched from Zenefits. Initially we did not have good support with the rep from One Digital who served as our GoCo broker partner. However, we have a new rep who has been very responsive and helpful when employees have had benefit questions or issues with coverage.
MR
Matt Rychener
CEO/Executive Director in Marketing at Sara's Garden (Non-Profit Organization Management, 51-200 employees)
Vetted Review
GoCo
3 years of experience
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