#1 most frequent
United States of America
81.8%130 installations of 159
What is GoCanvas?
GoCanvas in Reston offers their suite of electronic forms applications to entities in manufacturing, professional services, retail, wholesale, healthcare, and other areas, emphasizing pre-built templates and the ability to customize forms to suit your specific needs, boasting automated workflows on the Professional and Enterprise editions.
Categories & Use Cases
Product Demos
Top Performing Features
Survey templates
Includes a selection of pre-made survey templates for different types of surveys.
Category average: 8.2
Themes
Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.
Category average: 7.1
Custom logo/branding
Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.
Category average: 8.5
Areas for Improvement
Compliance
Supports privacy compliance and confidentiality standards, such as HIPPA.
Category average: 9.1
Vendor-offered crowdsourcing
Vendor offers access to an audience or panel of respondents.
Category average: 8.1
Respondent restrictions
Users can place restrictions on who can participate in surveys or how many times the same person can complete a survey.
Category average: 8.4
Who Buys & Uses GoCanvas
#2 most frequent
Canada
6.3%10 installations of 159
#3 most frequent
France
2.5%4 installations of 159
Good Product
Pros
- App builder.
- Drag and drop features.
- Signature.
Cons
- More features with app builder.
- Chat features in real time.
- Streaming services.
Return on Investment
- It has made it easier to quantify and track our tech issues.
- It has made it easier for customers to submit a support or help desk ticket.
- We really like the ability to change things in real time.
Alternatives Considered
Bunchball Nitro for Salesforce
Other Software Used
Bunchball Nitro for Salesforce, Zoho Analytics (formerly Zoho Reports)
Works great in the Construction Industry!
Pros
- GoCanvas puts a powerful platform in your hands to create your own "apps" and PDF output for various needs. It is very flexible and allows customization to many different business scopes. Instead of having to pay a technical team to develop everything I was able to develop all our functionality with periodic help from their tech support staff.
- They are constantly developing new functionality into the platform and take the suggestions from their users seriously to add features that they request. They also integrate with many other apps we already use like dropbox.
- The price is reasonable and they offer different account pricing structures to fit small businesses.
Cons
- Some of their customization of the PDF Report builder is limited, but this is more than likely for simplicity sake. There have been some limitations based on their programming limitations, but we've been able to get around some of them.
- Tech support is not instantly available and can take up to a day to get back to you.
Return on Investment
- GoCanvas has streamlined our communication, dispatch and reporting to reduce errors and wasted time. The impact is not exactly measurable, but it has been a substantial impact.
- It has automated many of the admin functions necessary for processing reports prior to using GoCanvas. We were able to cut one full admin position and reduce another to part time which has saved us money.
Other Software Used
Dropbox Business
GoCanvas is helping to bring our company into the future!
Pros
- Easy to understand backend to create and implement mobile forms
- Easy to use front end for users
Cons
- None
Return on Investment
- It's helped us saved at least 500 hours in productivity
- Nearly $20,000 in paper cost savings
Alternatives Considered
Zapier and Google Forms
Other Software Used
QuickBooks Enterprise Solutions, Zapier, Google Drive
Would definitely recommend!
Pros
- GoCanvas can adapt to you and the structure of your company. Our documents were sometimes a work in progress, and it was easy to change them when needed.
- GoCanvas made my Sales Team more efficient and structured. We had set documents they needed to fill out and within those documents, certain areas needed to be completed before they could move forward, which enabled my team to be more accurate and fully detailed.
Cons
- With the amount of users and documents that we had, the main dashboard was a little tough to use and find documents.
- Again, we used GoCanvas quite a bit so it did get expensive. However, for the service we received I think it was well priced.
Return on Investment
- I believe that GoCanvas has had a positive impact on my company because it has enabled us to sign more contracts with homeowners because of the efficiency gained, which in turn gave us more revenue.
Alternatives Considered
Google Forms