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Glassdoor

Score9.1 out of 10

34 Reviews and Ratings

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What is Glassdoor?

Glassdoor in Mill Valley offers their job posting and job search tools, at Glassdoor.com, providing a platform for job advertising, and employer branding.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Glassdoor has to offer, as determined by TrustRadius' reviewers.
Based on 34 ratings of Glassdoor's features
View all features

Top Performing Features

  • Passive Recruitment Advertising

    The ability to post or promote recruitment efforts or specific jobs on social media or other sites

    Category average: 7.1

  • Active Recruitment Advertising

    The ability to promote jobs directly to candidates by email, text, or direct messages

    Category average: 7.8

  • Employer Branding Tools

    The ability to create an employer persona to better engage with candidates and applicants

    Category average: 8

Areas for Improvement

Reviews

What users are saying about Glassdoor.
View all reviews

Glassdoor.com Branding and Features

Incentivized
Jodie Hay
Talent Acquisition Manager in Human Resources at Innovairre (501-1000 employees employees)

Use Cases and Deployment Scope

We utilize Glassdoor.com for our branding as well as reaching the possible candidates that are in a similar industry. We like to use the site to highlight our great company culture and the things that we focus on. That is why I like the "competitor" section. Where, if you have the sponsored Glassdoor.com page, you can pick up to 10 competitors pages to advertise on.

Pros

  • Salary estimates that are accurate
  • Allowing people to rate your company
  • Advertising and combining Indeed and Glassdoor.com into 1 sponsored account

Cons

  • It seems that the majority of ratings and feedback we get are non current employees
  • I would like to see more weight to the ratings given by current employees

Return on Investment

  • It has been helpful to see the responses and if they are something to address.
  • People are more likely to post here vs give the feedback to us directly, so often things will be brought to us we didnt know about.

Usability

Alternatives Considered

iHire, Indeed Ads (Sponsored Jobs), LinkedIn Jobs, CareerBuilder.com and Monster.com

Probably a good tool for some employers

Incentivized
Verified User
Manager in Corporate (501-1000 employees employees)

Use Cases and Deployment Scope

All of our open positions get posted to Glassdoor.com. Based on our Recruiting Metrics, we see a small number of applicants coming from Glassdoor.com relative to other sources (like LinkedIn for example). Glassdoor.com of course began as a place where employees rate their employers. We're a good company and generally receive positive feedback. But obviously that's something we can't control.

Pros

  • Job Posting
  • Employer ratings
  • Providing a sense of community

Cons

  • Validating feedback employers receive
  • Getting qualified applicants to apply to our postings
  • Providing a value proposition for employers

Return on Investment

  • Job postings
  • Lack of qualified candidates
  • Lack of control over employer feedback

Usability

Alternatives Considered

LinkedIn Jobs, LinkedIn Recruiter and Indeed Hiring Platform

Other Software Used

Jobvite, Indeed Hiring Platform, LinkedIn Recruiter

You get what you pay for.

Incentivized
Verified User
Employee in Human Resources (10,001+ employees employees)

Use Cases and Deployment Scope

Glassdoor.com is mainly used to recruit for "revolving door" roles. This application keeps steady applicants coming in for those roles that never seem to fill longer than a few months. It has been an app that I keep in the background to catch any applicants I haven't obtained from another platform.

Pros

  • Recruitment
  • Narrowing Down Applicants
  • Filtering

Cons

  • Repeat Candidates
  • Wider Reach
  • Filtering Options

Return on Investment

  • Larger Talent Pool
  • valuable feedback
  • transparency

Usability

Alternatives Considered

Indeed Ads (Sponsored Jobs), Indeed Hiring Platform and LinkedIn Jobs

Other Software Used

Indeed Ads (Sponsored Jobs), LinkedIn Jobs

Find What You're Looking for Through the Glassdoor.com

Incentivized
Art StiefelView profile
VP, Digital Strategy & Innovation in Marketing at Scout Health (201-500 employees employees)

Use Cases and Deployment Scope

Glassdoor.com has been a great resource of background information on companies that we are working with or that we may be planning on working with. It's helpful to get an "insider's" perspective of what it is like to work with and within an organization. We have found that Glassdoor.com has provided us with that window into many companies. It's a unique platform that no other outlet provides nearly as well.

Pros

  • Offers a wide variety of companies to research
  • Provider verified reviews from knowledgeable sources
  • Organizes relevant information to companies within their industry
  • Delivers easy to understand insights and reliable information
  • Has been the only resource to consistently provide these insights and follow companies over long periods of time.

Cons

  • Possibly pull in additional information from external sources for wider analysis
  • Implement an aggregated industry index and real-time reviews of the omnichannel operations of the companies it is providing reviews of
  • Deploy a real-time LLM that can respond to inquiries based on the years of data collection
  • Offer information on other companies based on inquiries to expand on relevant reviews and resourcing.

Return on Investment

  • Reliable resource for top-talent in our industry
  • Provides information that we can depend on for working with individuals and organizations
  • Has changed the way that people communicate in a busy job market
  • Stays on top of industry needs for connecting employers and employees
  • Lead the way on many business communication and hiring platforms

Usability

Alternatives Considered

Indeed Hiring Platform, Indeed Ads (Sponsored Jobs), LinkedIn Jobs, LinkedIn Premium Career, CareerBuilder.com, Monster.com, ZipRecruiter, Ladders Recruiter and Dice TalentSearch

Other Software Used

Indeed Hiring Platform, LinkedIn Jobs, CareerBuilder.com, Ladders Recruiter, Monster.com

Glassdoor: Brand Image improvement talent acquisition tool

Incentivized
Annie JainView profile
Consultant in Information Technology at Tata Consultancy Services (10,001+ employees employees)

Pros

  • It's like a mirror to organizations to how its culture, leadership, practices, and processes are perceived by previous and existing employees.
  • It provides key insights about our company, culture, the average salary for each role, and the interview process to the prospective candidates which helps them understand what to expect.
  • Sponsored campaigns can be run to hire candidates especially when hiring is to be done in less time as people browsing on the Glassdoor platform are the ones actively looking for a change.

Cons

  • Glassdoor is an expensive product and price needs to be lower for employers.
  • They have to find a way to stop companies from rigging their ratings by asking their employees to post positive reviews.
  • Also, somehow they need to figure out if the negative review is an attempt to show their frustration by an employee rather than the true picture of the organization.

Most Important Features

  • Ability to target candidates based on their location.
  • Reports and insights from all the reviews and how is the sentiment changing from one period to other. It helps us correlate if our efforts are fruitful or not.
  • Reviews can be anonymous which makes sure that the existing employees can also give the feedback about CEO and policies without risking their jobs.

Return on Investment

  • Average time to hire a candidate is shorter on Glassdoor when compared to our primary platform.
  • Overall employee sentiment has gone up since we started using Glassdoor and came to know what are the pain points of our employees. It was an eye-opener and since then we made many changes which led to employee satisfaction.
  • Organization image has improved as we always try to take the feedback constructively and actively try to acknowledge and respond to the reviews.

Other Software Used

DocuSign, Xerox DocuShare, Sprout Social

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