TrustRadius: an HG Insights company

GFI Systems

Score8.5 out of 10

6 Reviews and Ratings

Get a Demo

What is GFI Systems?

GFI Systems in Edmonton offers their suite of fleet management applications comprising GPS tracking of assets, dispatch and fleet maintenance controls, as well as ELD hardware and applications.

Categories & Use Cases

Reviews

What users are saying about GFI Systems.
View all reviews

GFI Systems, works well but it's not perfect.

Incentivized
Mike Lau
IT Consultant in Information Technology at City Network Services (1-10 employees employees)

Use Cases and Deployment Scope

We primarily use GFI Systems to stay on top of our client's workstations and servers. Mostly we use it for patch management, to proactively spot and deal with issues, web protection as well as remotely troubleshoot problems. We do use it for backups in some cases but this feature isn't as robust as we'd like and it can get a bit pricey relative to other backup services.

Pros

  • Remote access to workstation works well
  • Web protection is decent but at times it does cause issues with some software
  • Gives us a convenient dashboard to have a overview of our client's network health.

Cons

  • Pricing can get a bit pricey especially if you add in all the bells and whistles.

Return on Investment

  • GFI Systems does save us a lot of time and makes it very convenient to manage clients. Remote access usually works well.
  • For our business GFI Systems is a bit expensive. The total cost is like hiring a full time employee.
  • It would be nice if the backup function was more robust and better thought out. Until then, we are seeking another service for our client's backup needs.

GFI Systems Email and Security--Good Products

Incentivized
Verified User
Partner in Corporate (11-50 employees employees)

Use Cases and Deployment Scope

As a professional services firm, we use GFI Systems MailEssentials with many of our clients. I, personally, support them on the system. It is comprehensive and allows me to customize the system for that specific client. (Everyone is different, right?) Internally, we use GFI Systems LanGuard for security for our clients. Again, it is a very comprehensive system! With GFI Systems LanGuard, we are able to find and fix security issues before they become a "disaster!" It doesn't just look for updates and viruses, it goes much, much deeper into the registry of each device. It has "saved" our clients many times! Keep up the good work, GFI Systems!

Pros

  • Finding security issues on devices that nothing else will find
  • Very customizable solutions for email and security
  • Good customer support--when we need help on something, we can get it

Cons

  • GFI Systems MailEssentials would be nice to have the possibility to block emails from overseas. Make that customizable, too!
  • Have a "lite" version of GFI Systems LanGuard so we can do a quick check, if we would like to
  • How about a special "partner" phone number for support? One where a partner can access support more quickly?

Return on Investment

  • I don't have hard numbers--but it has helped us keep clients because it's easy to use and does the job
  • We have saved our clients many times from security issues using GFI Systems products. This has helped our clients save tons of money--and keeps our clients onboard with us because we let them know what to do with the information.

Alternatives Considered

Barracuda Email Security Gateway

Other Software Used

Watchguard Endpoint Security, SonicWall TZ, NordVPN

GFI is great value for a complete package

Incentivized
David Baca
System Administrator in Information Technology at Concentra (5001-10,000 employees employees)

Pros

  • Security is their main focus and they do an excellent job providing users the ability to use all tools in one product.
  • Their reports are very detailed and have the option to auto email key people with executive reports to keep track of vulnerabilities and patch status.
  • Keeping costs low, no other company could offer as much as they do for everything they offer.

Cons

  • Their agentless patch management could offer realtime status of when a patch fails, or completes.
  • Their 3rd party patching inventory could be larger.
  • Patches that are released should be vetted prior to release unless its a critical or important patch.

Return on Investment

  • GFI was on par with other patching software but offered more tools. In that, it was a great value.
  • we chose a different software that was more inline with our needs, as we didn't need everything that GFI offered. GFI was our runner up.
  • GFI gets the job done, there is no question about that. I would suggest any company to at least continue with a POC.

Alternatives Considered

Ivanti Security Controls and Qualis LIMS

Other Software Used

Ivanti Security Controls, BeyondTrust Remote Support (formerly Bomgar)