#1 most frequent
United States of America
71.4%5 installations of 7
What is GatherUp?
GatherUp (formerly GetFiveStars) from Traject is a customer experience and online review engine that enables insights, supporting marketing and helping to convert customers. GatherUp is used to gather customer feedback and reviews into one place to drive sales.
Categories & Use Cases
Who Buys & Uses GatherUp
#2 most frequent
Canada
14.3%1 installation of 7
#3 most frequent
India
14.3%1 installation of 7
GatherUp
Use Cases and Deployment Scope
We use GatherUp for our review platform. It allows us to track as well as send emails/text messages to request our Homeowners to leave us a review about their experience with us. It also allows us to send reminder texts & emails if someone has not left us a review. We love that GatherUp allows Homeowners to fill out a survey with a NPS score that comes directly to us.
Pros
- Tracking Reviews
- Follow up reminders
- NPS scores
Cons
- N/A
- N/A
- N/A
Return on Investment
- Our Reviews have increased
- It has allowed us to get ahead of issues with the NPS survey
- It allows us to track where we sit quarterly.
Usability
Alternatives Considered
Podium