#1 most frequent
France
66.7%2 installations of 3
What is Freshping (discontinued)?
Freshping was a website uptime monitoring tool with free and enterprise editions, from Freshworks. The product is no longer available to new customers.
Categories & Use Cases
Top Performing Features
Automated alerts and notifications
System generates alerts and notifications to provide timely intervention if required
Category average: 7.5
Policy-based automation
Policy-based management is an administrative approach used to simplify the system management by drafting rules to deal with common situations
Category average: 7.8
Performance data reports
Standardized reports containing system monitoring data and metrics
Category average: 8
Areas for Improvement
Customizable reporting
Administrators can use reporting engine to build custom reports
Category average: 7.6
Network device monitoring
Monitor the real-time performance and health of devices on your network
Category average: 5.5
Multi-device monitoring
Network device monitoring in real time for any devices on your network
Category average: 8.2
Who Buys & Uses Freshping (discontinued)
#2 most frequent
India
33.3%1 installation of 3
No-brainer for users of other Freshworks products
Pros
- Easy to use
- Easy to configure
- Simple alerts
Cons
- Better integration with Freshservice to generate tickets
- Monitor internal systems
- Better ability to customize
Return on Investment
- Good visual for end users
- Adds another check to verify uptime/outages
- Cost for us was free, so we had nothing to lose by adding it
Usability
Alternatives Considered
Uptime Infrastructure Monitor and PRTG Network Monitor
Other Software Used
Atom, Google Voice, Authy
Excellent and easy to use!
Pros
- The UI is neat. It's very easy to use, and with lots of information.
- It's very easy to set up.
- The "badge" feature is interesting for showing up on institutional website.
Cons
- We have had some false positives, although it is not the only service which had this issue. They are not frequent, but they do happen.
- The status page would be useful to be able to configure different languages (e.g.: Spanish).
Return on Investment
- It's allowed us to respond fast to problems of the availability of our product.