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FreePBX Educational Services Reviews & Insights

Score7.9 out of 10

9 Reviews and Ratings

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Community insights

TrustRadius Insights for FreePBX are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Cost-effective Solution: Many users have found FreePBX to be a cost-effective solution compared to other providers. They appreciate the affordability of this platform, making it an attractive option for businesses on a budget.

Convenient Voicemail Delivery: The convenience of receiving voicemails on both their phone and email has been highly praised by users. This feature allows them to easily access their messages in multiple formats, ensuring they never miss an important communication.

Beginner-Friendly with Flexibility: FreePBX has been described as a great option for beginners in Asterix who need a self-hosted PBX with flexibility. Users appreciate the user-friendly interface and the ability to customize and configure the system according to their specific needs.

FreePBX Reviews

1 Review
Educational ServicesHigher Education1

FreePBX is a full featured open source option for enterprise if you have the expertise or willing to learn.

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We looked at FreePBX to replace our aging Cisco Voice Gateway. We installed it on VMware originally and eventually migrated it to Hyper-V without much issue. We were able to partner it with IBM's Watson for voice mail transcripts and create options for softphones on mobile and desktop. We also integrated it with our speaker system to create timed and emergency announcements throughout the campus.

Pros

  • Standard telephony.
  • VM to email.
  • Firewall
  • Expandable extensions.

Cons

  • Phone integration/firmware can be clunky and has a learning curve.
  • Relies on crowd sourcing information as expected for open-source.
  • Requires some moderate expertise for setup.

Likelihood to Recommend

FreepBX is a great product if you are able and willing to manage your own PBX system. It requires some know-how to set up but once running, it works very well. There is a large community that helps answer questions, but it isn't "plug and play" so you will need to be able to research and troubleshoot your own issues (or pay for support).
VU
Verified User
Director in Information Technology (11-50 employees)
Vetted Review
FreePBX
2 years of experience