#1 most frequent
United States of America
63.2%12 installations of 19
What is FreeConferenceCall.com?
FreeConferenceCall.com is a free audio conferencing solution with features such as audio and video conferencing, screen-sharing, call recording, transcribed keywords, one-click web controls, transcribed keywords, instant messaging, and integrations with Microsoft Outlook and Google Calendar.
Categories & Use Cases
Top Performing Features
Multi-level Interactive Voice Response (IVR)
IVR is a phone menu allowing callers to interact with the system through voice and keypad
Category average: 7.7
Hosted PBX
Hosted telephony infrastructure obviated the need for local PBX hardware
Category average: 7.9
Call reports
Historical call analysis and trending metrics
Category average: 8.1
Areas for Improvement
User templates
Create and apply batch configurations to multiple users at once
Category average: 7.5
Video conferencing
Built-in video conferencing capabilities
Category average: 7.4
Audio conferencing
Audio conferencing credentials for all on the system.
Category average: 8.5
Who Buys & Uses FreeConferenceCall.com
#2 most frequent
Mexico
10.5%2 installations of 19
#3 most frequent
France
5.3%1 installation of 19
Great, Easy to use product.
Use Cases and Deployment Scope
FreeConferenceCall is very user friendly. We have been able to train employees quickly and get them started using this software. It allows us to set up conference calls at a low cost and connect with clients all over the nation. We have tried other services and the Audio was not as sharp.
Pros
- Audio quality.
- Ease of use.
- Reliability
Cons
- Interface could be a little cleaner and looks dated.
- Sometimes callers get dropped, but it's rare.
- Have gotten error message for 1st login but works on the 2nd time.
Return on Investment
- Ease of connecting.
- Low Cost.
- Ability to have large meetings.
Alternatives Considered
Zoom
FreeConferenceCall.Com-Worth the affordable investment!
Pros
- The online portal to access call details and recordings is very easy to use.
- The functions that are offered beyond the free plan are competitive with other providers.
- I feel that our calls are secure with our own personal access codes and the same number always being used.
Cons
- It would be nice to be able to find recordings in one place rather than having to scroll through the history of calls.
- International Calls could be easier to navigate.
- There are a lot of marketing emails that go out via email. It would be nice to have fewer.
Return on Investment
- We pay next to nothing for our access and it creates a professional means of connecting with our clients.
- Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
- FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
Other Software Used
Slack, ClickUp, Constant Contact
How is something so good free? Almost feel guilty using it.
Pros
- It's free.
- It has a lot of features.
- Did I mention it's free?
Cons
- Doesn't feel completely polished.
- Minimal "fun" factor with filters, backgrounds, etc.
- Seems slightly less reliable than competitors.
Return on Investment
- Great for small businesses just starting and needing something cheap.
- No time limits like the free Zoom version.
- Great for infrequent users.
Other Software Used
Zoom, Microsoft Teams, Slack, Salesforce CMS
Free and no dropped participants.
Pros
- Clear calls, it is easy to hear no matter how many participants are on the call.
- Does not kick participants off, we have up to 40 people on the call and it works fine.
- Easy to remember, the phone number and code is the same so it is easy for staff to recall.
- No busy signals, we can always get through to set up call.
Cons
- Increased promotion of the video platform.
- Possibly allow customers to choose their own access code.
- I really can't think of anything else. I really like this platform.
- Allow host to mute participants.
Return on Investment
- It has greatly improved communication with in the dept.
- We have gone from 12-20 attendees at the staff meeting to 40 plus.
- I keep waiting for this company to charge but it has been free for four years.
Alternatives Considered
Zoom and Cisco Webex Calling
Other Software Used
Zoom, Cisco Webex Meetings
Affordable Calls/Meetings for Startups
Pros
- It lets people connect from all over the world - for FREE! Amazing.
- People can join global phone calls without paying global prices. There are local numbers in multiple countries that people can use.
Cons
- The instructions for adding a person on-the-fly weren't the most intuitive.
- Occasionally, we'd lose the connection and have to dial back in. Not often though.
Return on Investment
- It's allowed people to connect, and save money on phone charges.
Alternatives Considered
Zoom
Other Software Used
Skype for Business (formerly Lync)