TrustRadius Insights for Formstack Forms are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Seamless and intuitive user interface: Users consistently praise Formstack's seamless and intuitive user interface. They find it provides a positive experience for end users, with the lack of coding knowledge required and minimal learning curve making form creation and management accessible to a wide range of users.
Easy-to-use form builder: Many users appreciate how easy it is to use Formstack's form builder. Even those without explicit training find the process fairly easy, thanks to features such as moving different parts of the form, changing question order, and managing options within forms, which add flexibility and customization options.
Integration capabilities with other platforms: Users highly value Formstack's integration capabilities. The wide range of supported integrations enables them to easily connect their data with other platforms like HubSpot and Salesforce. This seamless data transfer and workflow management are seen as strong advantages. Additionally, the integration with Google Docs simplifies collecting and managing form data, enhancing collaboration and data organization.
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Formstack Forms Reviews
3 Reviews
Health Care and Social AssistanceHospital & Health Care1Health, Wellness and Fitness2
We use standard forms for every day tasks such as equipment cleaning checklists, standard work checklistsWe have created a stock ordering system via Workflow with the use of PDF extracts for delivery notes, we have integrated this across several departments.We have also created several reporting dashboards on Tableau using a link to many of our forms
Pros
Checklists
Stock Control
Document signing
Cons
Workflows only allowing single users to access forms at one time
I think design of form appearance is lacking
In our experience, very poor technical support
Likelihood to Recommend
We also use this for courier collection notifications and automation with our helpdesk network
VU
Verified User
Analyst in Corporate (Health, Wellness and Fitness company, 1001-5000 employees)
It is being used across our entire organization. We got it to combat individually coded forms across our portfolio of websites as they are constantly changing. We also were beginning to adopt a number of platforms (marketing & CRM) that we needed to integrate between each other which was natively available with Formstack.
Pros
Salesforce Integration - it is solid but can become overly complex
Approvals - we have many forms that are "applications" and the approvals feature has been ultra helpful
Partial Submissions - this is a great tool for our team to follow up on people who don't finish our large applications
Cons
Reporting - need to have the ability to report across my entire account (ie. export all leads)
Likelihood to Recommend
Easy to setup
VU
Verified User
Manager in Marketing (Hospital & Health Care company, 11-50 employees)