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Flowdock

Score9.5 out of 10

7 Reviews and Ratings

What is Flowdock?

Flowdock is a collaboration tool built around a chat and team inbox interface. Flowdock is available via app or as a browser-based solution. It was originally offered by Rally Software Development, which was acquired by CA Technologies, which was acquired by Broadcom in 2018.

Categories & Use Cases

Top Performing Features

  • Chat

    Instant messaging tool allows users to communicate with select other users in real-time threads.

    Category average: 8.8

  • Video files

    Supports video file types

    Category average: 7.6

  • Audio files

    Supports audio file types, such as .mp3, .mp4, and .wav

    Category average: 8

Areas for Improvement

  • Integrates with GoToMeeting

    Integrates with GoToMeeting for web conferencing.

    Category average: 8.6

  • Integrates with Gmail and Google Hangouts

    Integrates with Gmail and Google Hangouts.

    Category average: 6.2

  • Integrates with Outlook

    Integrates with Microsoft Outlook to tie in email threads.

    Category average: 9.3

Useful tool for team collaboration. Start increasing your productivity now!

Pros

  • Possibility to integrate with external services such as e-mail (send messages to a flow inbox from your e-mail), twitter, github, confluence, jira, single sign-on, etc. Using those integrations you can easily improve your team productivity by centralizing all useful information in just one point.
  • Very easy to configure. You can get it running for your company or team in a few minutes. Furthermore, almost all platforms (Windows, Linux, Mac, iOS, Android) have an app to install and there is a web version that can also be used.
  • Powerful communication tool. You can separate differents subjects in to separated "flows" or channels. In addition, you can invite people to join just one channel increasing privacy for others members.
  • Free version up to 5 users. If you are a non-profit organization or have a student project, they say that is possible to work with that too. In other case, you have to pay per user/month.

Cons

  • One thing a little bit annoying is that a lot of links to others Flowdock sections (preferences, external services, etc) will open a new window/tab. Each click may take you to a new window and you can get lost easily.
  • There isn't a quick access list to members of your organization to start a private chat. I took a while to find how to do that. The interface and usability could be better.
  • There isn't an app for Windows Phone.
  • Sometimes you try to load some conversation and it doesn't show anything. It is not frequently but happens sometimes.

Return on Investment

  • Increasing productivity by reducing idleness, e-mail flooding, miscommunication and accidentally deleted files. We have increasead about 30% our productivity since whe start using Flowdock.

Alternatives Considered

Slack

Other Software Used

Apache CloudStack, Atlassian Confluence, Zimbra, Amazon Web Services, ownCloud, OneDrive, Dropbox, Google Drive, XenServer

Flowdock is losing to Slack

Pros

  • Mobile app experience
  • Software integrations
  • Notifications

Cons

  • Overall UX - compared with Slack
  • Additional software integrations (as goes for all communicators moving forward)
  • Lack of Spotify integration

Return on Investment

  • Our company uses it by default.
  • I enjoy the ability to communicate outside of text messages...keeps the conversation on in it's own bucket.

Other Software Used

AdWords, Bing Ads, AdRoll