TrustRadius Insights for Flock are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Business Problems Solved
Flock is widely used as a primary collaboration tool alongside Asana, allowing multiple teams to communicate and coordinate effectively. With Flock, team members can stay connected and work together seamlessly, even if they are currently working on different projects. This makes it a valuable resource for organizations of all sizes. In fact, Flock is often considered the lifeblood of firms, being used daily for communication, calendaring, note-taking, and more. Its ability to solve the communication problem is particularly beneficial for small teams or 2-person firms that may not always be in the office together. Additionally, Flock has gained a reputation as the most reliable communication software within organizations, with employees from various departments relying on its features. One reason for this reliability is the automatic opening feature of Flock, which ensures that everyone remembers to open the software. This level of dependability makes Flock a go-to choice for seamless communication within an office, regardless of department or team structure. Moreover, Flock's collaborative nature and streamlined communication process are widely regarded as its best features. From cloud-based file transfer and storage to cloud messaging and multiple device access to messages, Flock offers flexibility that enhances teamwork and productivity. Its convenience as an instant messaging tool reduces the need for frequent emails within an organization, making it a valuable asset for efficient and effective internal communication. Furthermore, Flock's ability to create separate channels for different departments and specialty groups allows for targeted messaging and collaboration within the entire company. Lastly, some organizations have chosen Flock after experiencing limitations with message storage on other platforms, highlighting its reliability in solving critical storage issues. Overall, Flock's user-friendly interface and comprehensive set of features make it an essential tool for organizations looking to foster better collaboration and streamline communication processes across their teams.
We use this as inter office communication as well as for communicating between multiple locations. It allows us to send messages and pictures directly to others instantly without waiting for responses. It also allows for one on one check ins with supervisors, and a great way to alert our team of announcements as well. We have also used it for personal notes and even ways to send files and items from our desktop to our phones and vice versa.
Pros
Instant messaging across multiple platforms
File sharing made easy
Team announcements
Different channels for communication flow
Photos and video sharing
Great applications for desktop and mobile applications
Cons
Storage lacks unless you used a paid plan
Better job of keeping the detail of some images and videos when sharing
Easier way of removing people from a team
More direct features depending on usage or channel type.
Likelihood to Recommend
This is a great option for teams where not all members are present (work from home, multi locations, road warriors, etc.) as well as creating better communication channels across your business. It is great for communicating parts to grab to people in a warehouse where you can tell them the parts but also share a picture of what they are looking for. It works great for announcing when a meeting is about to start or when the office lunch arrives. It is great for morale with sending memes and encouragement to each other. It is not a great way to talk to clients or prospective customers. This is strictly designed more for teams and businesses to use for chatting purposes.