Flock Professional, Scientific, and Technical Services Reviews & Insights

Score9.1 out of 10

25 Reviews and Ratings

Community insights

TrustRadius Insights for Flock are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Flock is widely used as a primary collaboration tool alongside Asana, allowing multiple teams to communicate and coordinate effectively. With Flock, team members can stay connected and work together seamlessly, even if they are currently working on different projects. This makes it a valuable resource for organizations of all sizes. In fact, Flock is often considered the lifeblood of firms, being used daily for communication, calendaring, note-taking, and more. Its ability to solve the communication problem is particularly beneficial for small teams or 2-person firms that may not always be in the office together. Additionally, Flock has gained a reputation as the most reliable communication software within organizations, with employees from various departments relying on its features. One reason for this reliability is the automatic opening feature of Flock, which ensures that everyone remembers to open the software. This level of dependability makes Flock a go-to choice for seamless communication within an office, regardless of department or team structure. Moreover, Flock's collaborative nature and streamlined communication process are widely regarded as its best features. From cloud-based file transfer and storage to cloud messaging and multiple device access to messages, Flock offers flexibility that enhances teamwork and productivity. Its convenience as an instant messaging tool reduces the need for frequent emails within an organization, making it a valuable asset for efficient and effective internal communication. Furthermore, Flock's ability to create separate channels for different departments and specialty groups allows for targeted messaging and collaboration within the entire company. Lastly, some organizations have chosen Flock after experiencing limitations with message storage on other platforms, highlighting its reliability in solving critical storage issues. Overall, Flock's user-friendly interface and comprehensive set of features make it an essential tool for organizations looking to foster better collaboration and streamline communication processes across their teams.

Flock Reviews

5 Reviews

Professional, Scientific, and Technical ServicesLaw Practice1Information Technology & Services2Marketing & Advertising1Translation & Localization1

Be organized with Flock and its features.

Rating: 9 out of 10

Incentivized

April 28, 2025

Use Cases and Deployment Scope

I'm using Flock in my organization from the start of the day and it is very easy to communicate across all the team members with the help of it's inbuilt apps and easy to integrate with other apps features. Mainly this software is very easy to use and the features having this app are the best in the all apps which every organization can be use.

Pros

Communication across with multiple team members.
Share Note and edit one note any time.
Start video call and share document in-app application.

Cons

File downloads can be improved.
Sometimes on weak internet connection it stops working and reconnection is very slow.
Upload file limit should increase.

Likelihood to Recommend

If your organization has different teams and needs to connect more quickly and more reliably then you should switch to Flock as it is having reminders, file sharing, To-do and many more features that keep user aware of their ongoing or inhand tasks, also this makes more efficient to the management to keep updated what their team is doing.

Mayur Patil

Software Test Engineer in Information Technology at Media.net (Information Technology & Services, 501-1000 employees)

Vetted Review

3 years of experience

Verified on LinkedIn

Flock - Excellent Instant Messenger and Team Collaboration Tool.

Rating: 9 out of 10

Incentivized

January 6, 2025

Use Cases and Deployment Scope

Flock is used internally in the organization for communication between employees and within teams. It helps us to communicate via instant messenger, personal chat, and group chat. We also use it for voice and video calls. Since our organization has teams of developers, they need Flock to discuss technical matters and share files and documents.

Pros

Instant Messaging.
File and Document Sharing.
Integration with Google Docs.

Cons

Voice and Video calls.
Searching
Stability

Likelihood to Recommend

Flock is very well suited in scenarios where individuals must communicate via chat. It also works great when teams need to communicate via group chat messages. File and document sharing is another area where Flocks works well. Channels are used for discussions on specific topics or organization-wide announcements. Flock may be less appropriate when you use it for voice and video calls. Where.

Verified User

Engineer in Information Technology (Information Technology & Services company, 11-50 employees)

Vetted Review

6 years of experience

One of the best corporate messenger tools in the market

Rating: 9 out of 10

Incentivized

July 1, 2022

Use Cases and Deployment Scope

We have been using it as an instant messenger app for a while. Flock was the first messenger app we used after the intranet messenger fail to meet our expectations. It's given our company flexibility in terms of cloud-based file transfer and storage, cloud messaging and multiple device access to messages.

Pros

Saves messages and files on the cloud
You can send messages/attachments to yourself for safekeeping and other device access
Voice calling

Cons

The calling feature can be enhanced and made better
Users can delete messages without a trace

Likelihood to Recommend

First, compared to other such cloud-based messenger services, Flock is reasonably priced. Next, it's a reliable app with a lot of features that can be used in a corporate setting. The app is ubiquitously used by all of us with messaging features required for corporate communication.

Ankit Kapadia

Sr. Marketing Manager in Marketing at crimson interactive (Translation & Localization, 501-1000 employees)

Vetted Review

4 years of experience

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A great alternative to the big players in the market

Rating: 10 out of 10

Incentivized

November 7, 2019

Use Cases and Deployment Scope

Flock is basically the lifeblood of our firm. We use it daily for communication, calendaring, notes and anything else you can think of. We are a 2 person firm and we are never usually in the office together so it solves the communication problem perfectly. I can't imagine how we organized our notes pre-Flock.

Pros

Real-time communication is perfect.
The mobile apps really let us take everything on the go.
It integrates perfectly with our calendar.

Cons

Search functionality is great but could always be improved.
Maybe some more UI configurations. Allow the end-user to customize more. Color coding always helps.
Improve to-do apps. It's somewhat convoluted to use.

Likelihood to Recommend

The elephant in the room is Slack, and I personally think Flock takes the best parts of Slack and improves upon them in a more cost-effective package. It is perfect for a small team. Especially if the team members are rarely together. The mobile app really keeps us all updated in real-time.

Anthony Zurica

Owner in Legal at Zurica Law (Law Practice, 1-10 employees)

Vetted Review

1 year of experience

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It's pretty Flockin good?

Rating: 3 out of 10

Incentivized

April 6, 2018

Use Cases and Deployment Scope

We used Flock as a messaging tool for the entire company. Each department had different channels, specialty groups had channels, and we also used it for one-on-one communication.

We'd used Slack in the past but dropped it due to the limited message storage with the free version. We moved to Glip (a message service that comes with the RingCentral suite of tools), but as we moved away from RingCentral, we needed a new tool. Flock was a decent tool compared to the rest. Unfortunately, there was a similar messaging limit with Flock, but we stuck with it anyway.

Pros

Good value (we used the free plan and it did plenty).
There were some additional messaging properties (sending stickers, being alerted when changes were made to GDocs, etc) that were nice.
Few bugs, UX issues, or errors.

Cons

Gifs--a popular feature of messaging programs like Slack--were pretty weak with Flock. You didn't get to choose which one you wanted (like the way Slack used to be), but the selection seemed to be pretty limited/bad, and it also seemed like the gifs were sped up? So they looked pretty bad.
There were only ~5 reactions available (like, thumbs up, laugh, sad, angry?). Although better than Glip (you can only "like" in Glip), it would be nice to have more variety there.

Likelihood to Recommend

We originally moved to Flock because we thought it did not have the messaging limit that Slack has--and that would have been our only reason. Unfortunately, it has the same limit. So it's basically just a lesser version of Slack, with fewer fun features like gifs and reactions. I'm not sure why anyone would pick Flock over Slack if you are going for a free messaging service.

Lee L Kennedy

Analytics Director in Marketing at Coalmarch Productions (Marketing and Advertising, 11-50 employees)

Vetted Review

1 year of experience

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