The only place we turn to for importing
Pros
- Real time visualization of importing status.
- Dedicated staff members on the back end who genuinely care about doing good work.
- Native reporting dashboard.
- Search function for all historical shipments.
Cons
- Occasionally we're asked to provide duplicate information (HTS codes, or documentation).
Return on Investment
- Increase in confidence and visibility into shipping timeline.
- Increased historical data access, trending and reporting.
Other Software Used
Microsoft BI, Zendesk, Slack