FileHold Document Management Reviews and Ratings

Rating: 7.7 out of 10

Score

7.7 out of 10

Community insights

TrustRadius Insights for FileHold Document Management are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy to Use and Customize: Many users have found Filehold to be very user-friendly and easily customizable, allowing them to automate their processes with ease. They appreciate the intuitive interface and the ability to tailor the system according to their specific needs.

Wide Range of Features: Numerous reviewers have praised Filehold for its extensive range of features. From powerful search capabilities to seamless integration with Microsoft Office, the software offers a comprehensive suite of tools that cater to various document management requirements. Users also value the unlimited file storage capacity provided by Filehold.

Efficient Documentation Tool: Several users have highlighted Filehold's efficiency as a documentation tool. The software's robust search engine enables quick and accurate retrieval of documents, while its unlimited file storage allows for seamless organization and management of files. Additionally, users have expressed satisfaction with the prompt response from customer support in resolving any technical issues they encountered.

Reviews

3 Reviews

Decent file/document management software that is a bit pricey

Rating: 7 out of 10

Incentivized

May 12, 2022

Use Cases and Deployment Scope

Manage my documents to have them be accessible to other employees in the group. Sometimes I need to share important information through documents, videos, pictures, powerpoints and this software fit that need perfectly. It also allow users with grant access to edit the documents which is a plus to have.

Pros

Document management
File storage
File sharing through cloud

Cons

Website could be more user friendly
Support takes time to respond (1-2 days)
Pricing could be cheaper

Likelihood to Recommend

Scenarios that FileHold Document Management documents are well suited are to store documents, manage them and share them with other employees through the cloud. FileHold Document Management does a good job at all of these in addition to the fast loading time and ample storage space. However, other software such as good drive still remain better due to its ease of use and accessibility.

Duc Minh Nguyen

President in Engineering at Fluffex Studios (1-10 employees)

Vetted Review

1 year of experience

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Go paperless with FileHold

Rating: 7 out of 10

Incentivized

February 6, 2019

Use Cases and Deployment Scope

FileHold is used selectively across our organization. It is primarily used by our Human Resources department to document workflow as well as the approval process. It is currently being tested for integration into our software lifecycle. It addresses business problems such as secure transmission (which it solves by using methods such as two-factor authentication and secure URLs) and form consistency and ease of maintenance via electronic forms and integration with Microsoft Office.

Pros

FileHold scales well and can serve small companies up to enterprises with thousands of users.
Powerful workflow and approval processes.
MS Office Integration, version control, a powerful search engine, and cloud availability.

Cons

We could not find a graphical representation of the Workflow designer with drag-and-drop fields.
We also could not find any easy, efficient way to import or convert from other storage platforms.
The only other comment that my team had was that the color scheme could be tweaked to be more pleasing.

Likelihood to Recommend

FileHold is great for any size department or organization that is looking to "go paperless." It is a great tool for groups that need to have workflow management and tracking, especially with forms. It is well-suited for groups that are already familiar with Microsoft Office, and not so much for users of other Office Suites.

Verified User

Consultant in Information Technology (51-200 employees)

Vetted Review

2 years of experience

FileHold Review

Rating: 8 out of 10

Incentivized

August 17, 2016

Use Cases and Deployment Scope

FileHold was being used in my organization in order to electronically store all of our documents. FileHold also allowed me to submit sourcing documents for approval to my managers and keep track of the approval process. It was only the purchasing department that used FileHold, and I believe it would have been a lot more useful if other departments implemented the use of FileHold. However, some departments that tried using it, did not necessarily like it, but that might be because of lack of training, or them failing to see the big picture of the use in the organization as a whole.

Pros

Keep track of approval process once a document is submitted for approval
Allowed me to run reports on the amount of documents approved the first time through, second time through etc.
Allowed tracking of documents.

Cons

Whenever there was an update done to the program, we would run into multiple issues.

Likelihood to Recommend

FileHold is well suited because it reduces the paper use for approvals. It also allows the managers to track the time employees spend sending files for approval and how many times it takes them to get the approval. FileHold is less appropriate when the approvers of a document are out of office and they did not set up a backup approver.

Ioana Florina Buzgar

Global Commodity Buyer - Side Door Hinges / Endgate Closures in Corporate at General Motors (5001-10,000 employees)

Vetted Review

1 year of experience

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