FigJam is a collaborative tool mainly used for brainstorming purposes. It is an easy-to-use platform that allows anyone to contribute to our projects. The most important thing is the interface, which makes things easy for anyone, even team members with little in common with the digital world.

It works best when accompanied by Figma, where you design the solutions the stakeholders expect. In that case, you can have all materials in one place/application without moving back and forth between the browser and the app. However, it depends on the environment used in the organization. If a company uses a different environment, they won't be interested in getting into a new one, although it's similar.

We use it to sketch workflows of information, as well as wireframes for our UX

It is well suited when people use it to sketch the first wireframes of the UX, like the Breadboarding technique from Basecamp. I used to work like that when modifying some UX. Our designers used to sketch over our current experience wireframe, and then we could discuss it by using the comments in Figjam or the Call feature at FigJam. That made it easy to discuss it. When building up group boards to discuss ideas, I use Miro, once it has more native pre-sets that help conducts the discussion.