FastPass is a password self-service reset solution offered by FastPassCorp A/S. According to the vendor, it is designed to improve password security and streamline the password reset process for organizations of all sizes, from small businesses to large enterprises. FastPass is utilized by a range of professionals and industries, including IT professionals, help desk technicians, system administrators, security professionals, healthcare industry, managed service providers (MSPs), and financial institutions.
Key Features
Password Self-Service Reset: FastPass enables end-users to independently reset their passwords without contacting the IT help desk. According to the vendor, this feature reduces the burden on IT staff, potentially improving productivity and enhancing security by enforcing password complexity requirements.
Password Synchronization: FastPass synchronizes passwords across multiple systems and platforms, eliminating the need for users to remember multiple passwords. The vendor claims that this feature reduces the risk of forgotten or weak passwords and simplifies password management.
Multi-Tenant Support: FastPass offers a multi-tenant architecture for managed service providers (MSPs), allowing them to provide password self-service reset as a service to multiple clients. The vendor suggests that this feature helps MSPs efficiently manage and support password reset processes, potentially reducing operational costs.
Integration with Active Directory and Office 365: FastPass seamlessly integrates with Active Directory and Office 365, enabling users to reset passwords for both environments. According to the vendor, this ensures a unified password reset experience across different systems.
Identity Verification Manager: FastPass implements a secure workflow for identity verification during the password reset process. It collects relevant data and guides service desk supporters on the questions to ask to verify the user's identity, potentially helping prevent vishing attacks.
FastPass Cloud: FastPass offers a cloud-based password self-service reset solution, eliminating the need for on-premise infrastructure. The vendor claims that this feature provides scalability, flexibility, high availability, and data security through a robust cloud infrastructure.
FastPass for SAP, Oracle, and IBM: FastPass provides specific password self-service reset solutions tailored for SAP, Oracle, and IBM environments. According to the vendor, this feature enables users in these systems to independently reset their passwords, potentially reducing reliance on IT support.
ServiceNow Integration: FastPass integrates with ServiceNow, a popular IT service management platform, to streamline password reset processes. Users can request password resets directly through the ServiceNow interface, potentially improving efficiency and user experience.
Customization: FastPass offers customization options to meet the specific needs of different organizations. According to the vendor, it caters to small businesses, enterprises, and managed service providers (MSPs), allowing the solution to be tailored to fit unique requirements.
