FactSet Workstation Reviews & Insights

Score8.2 out of 10

47 Reviews and Ratings

Community insights

TrustRadius Insights for FactSet are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Comprehensive Financial Research Platform: Several users have found Factset to be a comprehensive financial research platform that offers extensive data on public companies and other publicly available information. They appreciate the tool's ability to provide organizational information about the financials tied to publicly traded companies, including revenue, employee count, primary contacts, funding rounds, stock trends, and corporate hierarchy.

Intuitive User Interface: Many reviewers have praised Factset for its intuitive user interface. They find it easy to navigate and quickly access the entire dashboard to view financial records for comparative analysis. This user-friendly interface enhances their overall experience with the platform.

Prompt Customer Service: Users are impressed with Factset's prompt customer service. They appreciate the timely assistance provided by the support team whenever they encounter any issues or have questions regarding the platform. The responsive customer service contributes positively to their satisfaction with Factset as a financial research tool.

FactSet Workstation Reviews

7 Reviews

Enterprises (1,001+ employees)

FactSet Workstation is a solid and reliable tool for equity research

Rating: 9 out of 10

Incentivized

October 23, 2025

Use Cases and Deployment Scope

I am a senior equity research analyst and I use it to research stocks.

Pros

Stock quotes
Transcript
Basic background information on a company

Cons

The user interface on stock monitor needs work - sometimes I wish to clone the same fields to another tab/watchlist and it appears the best way to do so is recreate it form scratch
transcript to be more timely and more accurate
on the consensus financial forecast tab, have more segment breakouts like Visible Alpha

Likelihood to Recommend

FactSet Workstation is great for equity research. It is very simple to use and has the most crucial items an analyst needs. Wish it can bridge some of the gaps a Bloomberg terminal can provide such as the search function and most importantly the chat function. You can easily find an investor on Bloomberg and get the contact info to do more research, it's basically non-existent on FactSet Workstation.

Also, I use the FactSet Workstation news function and a lot of times, the news are a repeat of the same thing through the day. I feel like reading the same thing. Better to send one less update if the customer/user already read it.

Verified User

Analyst in Finance and Accounting (Financial Services company, 10,001+ employees)

Vetted Review

10 years of experience

Innovative Product and Great Value

Rating: 8 out of 10

Incentivized

October 22, 2025

Use Cases and Deployment Scope

We use FactSet as our main portfolio analytics and report tool, with access to live pricing, benchmarks, and commonly used ratios to report to our advisors and clients/prospective clients about the strategies we manage. In addition, we use FactSet for investment research, earnings reports transcripts and calls, and access to analyst reports.

Pros

Live pricing and portfolio monitoring
Portfolio analytics
Earnings report logging and analyst estimates

Cons

Support turnarounds on new features sometimes backlogged
Occasional connection issues
Confusing file storage system

Likelihood to Recommend

If a client or prospective client is looking for anything other than strictly performance and holdings which can be found in their statements, FactSet enables us to answer questions about portfolio attribution and characteristics in a fast and easy to explain way for them. If a member of our client service, advisor, or outside vendor requests any data at all about the portfolio that it needs to distribute or publish, FactSet has the tools to provide that for them but sometimes it is not so straightforward how to obtain that information.

John DArco

Portfolio Manager at Valley National Bank (Investment Management, 1001-5000 employees)

Vetted Review

3 years of experience

Verified on LinkedIn

FactSet Workstation gets the job done

Rating: 8 out of 10

Incentivized

October 22, 2025

Use Cases and Deployment Scope

I mainly use FactSet Workstation to view analyst estimates, challenge consensus if needed, run analyst reports, monitor peer performance, activist information, and industry trends. I also use FactSet Workstation as a backup to BDCorporate to view shareowner information.

Pros

Excel Plug In with FactSet Workstation refresh, saves so much time
Ability to edit FDS formulas, no need to recreate formulas
Document search
Help desk is very helpful

Cons

Requesting entitlements
FactSet Workstation looks like it closes out so i click to open and i get an error message that says One or more instances of FactSet Workstation have been detected. Happens everytime.

Likelihood to Recommend

Helpdesk is very helpful, building out spreadsheets with FDS formulas. Even with requests from senior management that i do not understand, the helpdesk analyst does.

Verified User

Manager in Finance and Accounting (Mechanical Or Industrial Engineering company, 10,001+ employees)

Vetted Review

7 years of experience

Reliable efficient and functional

Rating: 10 out of 10

Incentivized

June 11, 2025

Use Cases and Deployment Scope

I use FactSet primarily to get the latest earnings transcripts and financial data of peer companies for further analysis.

Pros

Easy to set up
Easy to navigate
Well structured

Cons

Maybe the ability to take screenshots
Maybe the ability to see earnings dates of a long list of peers at one single place

Likelihood to Recommend

It's great for general as well as specific use cases

Verified User

Strategist in Corporate (Electrical & Electronic Manufacturing company, 10,001+ employees)

Vetted Review

2 years of experience

Integration with MS Powerpoint

Rating: 10 out of 10

Incentivized

December 28, 2021

Use Cases and Deployment Scope

The FactSet components have consolidated the accounting objectives with scalable projections, we have our CRM with such integration with other solutions and FactSet is one of the easiest to integrate. It is a database that helps us implement higher-level competitor tracking. At present it is being used to fulfill integrations with MS Powerpoint and also with Excel and the FactSet capabilities are always relevant to the company.

Pros

Integration with MS Powerpoint.
FactSet is a scalable tool.
Consolidation with plugins.

Cons

The FactSet plugins allow better scalability and response to database problems and together with the integration with MS Powerpoint are the reasons to continue optimizing our response to the growth of the demand.

Likelihood to Recommend

Integration with MS Powerpoint is one of my first recommendations, it is an advance to be able to integrate FactSet with other products to be able to expand the capacity of accounting departments. The scalability of FactSet is amazing and is related to its integration plugins. The ROI achieved through FactSet also continues to motivate me to recommend it.

Jesica Danie Moore

Senior Account Manager in Finance and Accounting at General Motors (Automotive, 10,001+ employees)

Vetted Review

2 years of experience

View profile

Robust integration with our CRM

Rating: 9 out of 10

Incentivized

December 18, 2021

Use Cases and Deployment Scope

FactSet is a tool that has add-ons to work with links with other tools such as Excel and our CRM. The database for the analysis is huge and allows to reduce the work time. In addition, it has a robust and stable API that also guarantees better data analysis with statistics that can be exported to Excel without problems.

Pros

Integration with our CRM
Integration with Excel

Cons

To obtain better projections it is necessary to use several plugins.
The interface is not intuitive.

Likelihood to Recommend

FactSet is the most suitable platform for the fulfillment of the projections of the company, it allows a good data analysis, it complies with integrations with our CRM, it is also easy to integrate with Excel for a better reading of data when exporting the graphs, I have a Robust and easy-to-use API. The interface may not be the best, but I think the functions, in general, have met my demands.

Vee Larsen Temmel

Accountant in Finance and Accounting at Mr. Cooper (Financial Services, 5001-10,000 employees)

Vetted Review

2 years of experience

View profile

best competitive intelligence and account planning intelligence tool

Rating: 9 out of 10

Incentivized

December 15, 2021

Use Cases and Deployment Scope

Integration with CRM, Intelligence dashboard for outside-in view, feeding in data in an online account planning tool, etc. The business problem is auto-populated outside insights and the scope is covering the 27000 accounts across the board

Pros

curating outside in intelligence
enabling account plans target addressable market estimation
competitors tracking
value proposition pitching
RFP deal support

Cons

real time updation across the deal making perspectives
competitive intelligence categories
offerings and capabilities mapping
KPIs assessement
Big bets intelligence especially around large deals

Likelihood to Recommend

the possible trajectory of an array of markets and asset classes in the context of the COVID-19 pandemic and the policy responses scenario, structural, easy-to-parametrize approach to evaluating the possible recovery paths scenarios, ability to quantitatively assess the likelihood of such scenarios. modification of the Fed-Model, offering a Monte Carlo-based reverse stress test framework, led scenario building

Avishek Kumar

General Manager in Product Management at HCL Technologies (Information Technology & Services, 10,001+ employees)

Vetted Review

4 years of experience

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