Not good for DMCs.
Use Cases and Deployment Scope
The business problem this app should address is the creation of travel itineraries, travel documents, and cost sheets for travel packages that include different services from different providers.
Itineraries are supposed to have a detailed description of the services included, including what is included, duration, beginning time, meeting point. The travel documents should have also the contact information of the service providers, as well as a day by day summary. The cost sheet need to show the total cost of the services in different currencies.
Pros
- The first page of the itinerary is appealing
Cons
- Services are very hard to find. The search needs lots of improvements to really be functional.
- The itinerary outputs do not look visually appealing.
- Not all services inserted in the itinerary appear in the travel documents, not even in the summary
- The wrong information appears, for example details that should appear in the travel documents appear in the itinerary and viceversa creating a lot of confusion.
Return on Investment
- We spent many hours trying to make it work. Complete waste of time.
- Negative ROI: we paid for 17 people to use this app (about $18,000.00,) and no one was able to use it. They did not offer even a partial refund.
