#1 most frequent
United States of America
85.1%114 installations of 134
What is Everbridge Mass Notification?
Everbridge Mass Notificaiton enables users to send notifications to individuals or groups using lists, locations, and visual intelligence, in order to keep recipients informed before, during, and after events. It is designed for three use cases:
- Emergency Response and Management
- Citizen Protection and Life Safety
- Business Continuity of Operations
Categories & Use Cases
Who Buys & Uses Everbridge Mass Notification
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
5.2%7 installations of 134
#3 most frequent
Canada
3.7%5 installations of 134
Communicate better - Everbridge is a strong mass notification provider
Use Cases and Deployment Scope
We use Everbridge Mass Notification to communicate to our front-line teammates for weather, security, safety incidents that may impact them. Through the COVID pandemic, we have used the tool to record symptoms of teammates or positives to track and screen teammates.
Pros
- Multiple modality to get in touch of teammates.
- Easy to use software.
- Customizable fields and data points.
Cons
- Reporting.
- SMS issues / cost of SMS.
- Customer Support.
Most Important Features
- Stability / software uptime and delivery time.
- Customization of processes.
- Crisis reports.
Return on Investment
- Allowed us to navigate through the COVID pandemic (daily check-ins).
- Provides a way to communicate to impacted employees due to weather events.
- Can take a significant amount of time for setup and integration.
Other Software Used
Fusion Risk Management, Lytx, Ventiv IRM
The Easy-To-Use Mass Notification Tool
Pros
- Provides the ability to communicate with a wide population in a very short amount of time and records the responses in real time
- Enables communication to be conducted 'on the move' via the ManageBridge App
- Is incredibly easy to use
Cons
- The Broadcast Duration for email notifications is limited to 24 hours. This is NOT helpful in conducting test notifications as staff are not given enough time to verify their details by acknowledging the message. In a real emergency this timescale would be excessive, but for testing, it is limiting. Surely the 'window of opportunity' can be extended to 72 hours or beyond?
- It would be useful if it offered a document storage facility from which critical documents could be selected for distribution rather than the user having to select them from their own storage locations (and upload them) each time that they are required.
Return on Investment
- Positive in that we feel extremely confident of being able to communicate with staff quickly and effectively in an emergency situation.
- Is an excellent tool for IT in their communications with staff on a secure and confidential basis.
Alternatives Considered
iModus
Other Software Used
LoopUp, MS SharePoint, Send Social Media
Everbridge Capabilities
Pros
- Ease of use. If you can operate email, you can send a message. It cuts down training time.
- Ease of signing up. You can either text in or log in.
Cons
- Ease of signing up
- Conditions and notification sending
Return on Investment
- Connecting with the public is very important. Everbridge gives us the freedom to go direct to them, without a cost to the receiver.
Everbridge: Perfect for Large Companies
Pros
- Segments people by location
- Has everyone's updated desk phone number
Cons
- Could have a more attractive interface
Return on Investment
- Has positively helped us organize numerous employees from acquisitions.
- Has positively helped us keep track of our numerous location unique names.