Eventbrite Information Reviews & Insights

Score7.8 out of 10

194 Reviews and Ratings

Community insights

TrustRadius Insights for Eventbrite are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User Interface: Reviewers have consistently praised Eventbrite's user interface, with many stating that it is simple, elegant, and clean. It has been described as intuitive and easy to navigate, allowing users to quickly access the necessary features without the need for extensive tutorials or training.

Cloud-Based System: Many users appreciate Eventbrite's cloud-based system, which eliminates the need for excessive integration and administrative tasks. By simply logging in and sharing a link, event organizers can start using the platform conveniently and efficiently. The cloud-based nature of Eventbrite also enables easy collaboration and access to event information from anywhere.

Affordable Pricing: Numerous reviewers have commended Eventbrite's pricing structure as affordable and reasonable. Users consider it a top-of-the-class workflow solution that provides great value for its features and functionality. This affordability allows users to effectively manage their events without incurring significant costs.

Eventbrite Reviews

6 Reviews

InformationComputer Software4Internet1Publishing1

Scheduling An Event Has Never Been Easier!

Rating: 10 out of 10

Incentivized

October 10, 2019

Use Cases and Deployment Scope

We are currently using this to begin setting up our meetings for baby boomers. Eventbrite quickly addresses the ability to organize meetings whether they are free or paid. I can make my events private or public to invite people to my events. I also have the ability to link it to Twitter and Facebook. I use Twitter, however, this is very helpful for others that use Facebook.

Pros

Organizing many people to one location
I can see how many people actually attend the events
Mobile app availability so I can organize wherever I am in the world

Cons

They don't market that they really understand how to focus. It would be excellent if they taught all of us how to do that!
I would like the ability to customize my dashboard
Short videos for tutorials and make it clear they are video and not a lot of content to read.

Likelihood to Recommend

Eventbrite is well suited for:

Small businesses who are bootstrapping (Eventbrite built a billion dollar company bootstrapping.)
Anyone wanting to create a live event.
Organizing any event where you want to track your attendees and have the ability to follow up well.

Eventbrite is not well suited for persons/companies who want to charge for an event but don't want to pay a fee for it. Eventbrite is free as long as your event is free. That's fair enough to me!

Renea Hanks

President in Professional Services at Solid Solutions Today (Computer Software, 1-10 employees)

Vetted Review

1 year of experience

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Eventbrite offers basic event registration and a great mobile app

Rating: 7 out of 10

Incentivized

October 8, 2019

Use Cases and Deployment Scope

We use Eventbrite from time to time for our events or as we attend the events of others. It is a basic, well-adopted event registration solution.

Pros

Great mobile app
Ease of customer use and known to clients.
Ease of use and the ability to make minor customizations easily.

Cons

Needs to improve its integrations with CRM systems.
Improve the check-in process.

Likelihood to Recommend

It's great to use in a situation where you need basic registration for an event. It does not handle session registration well within a conference.

Verified User

Consultant in Customer Service (Internet company, 11-50 employees)

Vetted Review

6 years of experience

Great for professionals into networking/industry events

Rating: 9 out of 10

Incentivized

July 17, 2018

Use Cases and Deployment Scope

Due to the nature of sales/business development roles, I am often attending networking/industry events, to meet other professionals and make relationships that will add benefit to my company. Eventbrite is a great platform to manage these sorts of events, and automatically adds a level of trust for the event when you can refer to Eventbrite for any details or questions you have about the event.

Pros

Organized well for event logistics/questions: great to refer to before, during or even after an event (time/location/attendees etc.)
Great way of communicating with attendees: whether in a public post on the event page or handling follow up afterwards
Trusted brand that many companies are using: don't have to worry about spam events

Cons

Finding events organically (I've only used Eventbrite for events that have been sent my way)
Communicating other features/functionality that the average user may not know (I have a feeling I'm not using the platform to it's fullest potential)
Can't think of any other cons really; it serves its purpose pretty well in my opinion

Likelihood to Recommend

Eventbrite is a great event management platform for all parties: the organizer, attendees and even those that couldn't make it!

For the organizer, they are able to clearly communicate any information with those attending or interested in attending the event.

For the attendees, they are easily able to access event details, communicate with the organizer, as well as add events to their personal calendar.

And for those that couldn't attend, they're able to get in touch with the organizer for any follow up questions and output where applicable.

Phil Krouse

Business Development Manager in Sales at ebizmarts (Computer Software, 11-50 employees)

Vetted Review

3 years of experience

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Eventbrite helped us launch new events quickly and successfully

Rating: 10 out of 10

Incentivized

July 12, 2018

Use Cases and Deployment Scope

Eventbrite is used by our marketing team for running several different types of events. We use Eventbrite exclusively for our annual summit, quarterly local meetups, and roundtable (10-12 person events in regions). Eventbrite helps us market the events and provides a trusted link that our clients are comfortable with using to pay for their tickets. Eventbrite saves us time and money since we don't have to build unique webpages for each event. It also facilitates payment, which is a huge help for us. Eventbrite allows us to collect payment quickly and easily.

Pros

Eventbrite is a well-known and trusted place for purchasing tickets. That trust helps us sell tickets. It also eliminates the need for integrating some other payment system into a webpage, which would be the alternative.
Eventbrite makes sending invitations easy. Upload contacts and using contacts from a previous event is very straight-forward. Building emails is simple, since there are a couple of prebuilt templates.
Discount codes and strategic pricing structures are a significant part of our marketing for events. Eventbrite makes it easy to offer discount codes. We also create several ticket types that include multi-ticket discounts, early-bird type specials and more. Each of which help us reach our audience at the right time with the right price.

Cons

I'd like to see Eventbrite add more customization to the event page layout. It would be nice to be able to differentiate our event through more specific design.
I've had occasional problems with email formatting in the Eventbrite email builder. It would be nice to have a slightly more trustworthy builder.
Other than those two things, I think Eventbrite does exactly what it needs to do.

Likelihood to Recommend

Eventbrite will really help you if you need to host a single event, or a series of events. In fact, it might be appropriate for something as simple as a family or school reunion where you want to easily build a landing page and collect payment. Eventbrite is also sufficient for B2B marketing teams and large events.

Eventbrite will do better on the more simple end of the event spectrum. For a business with hundreds of events and complex integration needs, it might not provide all that you want.

Verified User

Administrator in Marketing (Computer Software company, 11-50 employees)

Vetted Review

4 years of experience

Eventbrite for managing engaging events

Rating: 10 out of 10

Incentivized

September 19, 2017

Use Cases and Deployment Scope

My organization uses Eventbrite for free and paid events created in partnership with our sponsors to engage our readers in a 1:1 conversational experience. There are multiple markets and publications in the whole organization that use Eventbrite for the same reason. The business problems it addresses are RSVP management, ticket management, specific messaging to attendees, database management, promotion, social integration and ticket revenue management.

Pros

Management of a history of your events that attendees can see to better understand the type of events to expect from us
Integration with Facebook
Optional information gathering about attendees
Report generation including attendee list
Fairly easy to use as a paid ticketed service for the occasional events we create that have an admission cost
Really good mobile management app for RSVP management

Cons

While integration with Facebook is fairly seamless, once you have uploaded the event description to Facebook, any additional revisions must be made on both Eventbrite and Facebook individually. It's not a live integration.
My initial on boarding was extended by needing to seek information through various blogs, outside users and exploration through the site. More comprehensive training for first timers to the site would be welcome.
Integration with the manager calendar would help the marketing timeline. It's helpful to get email reminders, but would be fabulous if milestones could be dropped in my calendar.

Likelihood to Recommend

Eventbrite is well suited for events that are fairly straightforward. For events where attendees make many choices of activities and you require a head count for each one, to the best of my knowledge, this functionality is not currently available. Scenarios where Eventbrite is less appropriate might include symposiums, conferences and festivals that have limited capacity for food and assigned seating. For the type of events we use it for, it is fairly ideal, especially if the attendee is already using Eventbrite. If they do not have an account, there may be some drop off. I don't have any statistics on this but would be interested to know how we could avoid any drop off that is occurring at the sign-in gate.

Patrice Watson

Publisher Soapbox Media in Marketing at Issue Media Group (Publishing, 201-500 employees)

Vetted Review

2 years of experience

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