Event Registration Done Right
Pros
- Highly customizable to allow for a variety of event types and event scenarios.
- Accepts payments through a wide range of payment solutions.
- Really easy to learn and extremely well documented. I don't believe I've ever had to contact support to understand how to accomplish a task because I've always been able to find the answer online.
- They have thought of almost everything--the software is extremely well executed and feature rich. Just be aware that a lot of that functionality is available through add-ons at an additional cost.
Cons
- Integrating account creation with WordPress should be included in the core product, not an add-on. It's extremely frustrating to have to pay extra for that, especially when that add-on is not as flexible as it needs to be (for example, if someone is enrolling for a class on behalf of someone else).
- The data visualization is a mess. That feature doesn't seem to ever work and it should be left out until it does.
- The ability to show participant data on the front end is extremely limited. Event Espresso does provide a few hooks and some limited documentation on this feature, but I feel it should be more robust. Perhaps that can be a focus of future releases.
Return on Investment
- Event Espresso has literally changed the lives of our volunteer organization, saving hundreds of hours of time and eliminating the frustration of paper enrollment.
- The add-ons allow you to accomplish just about any event registration goals you might have. It's an extremely powerful product.
- Integrating the plugin into our website was a breeze, and it's approachable enough where volunteers can create the classes and conduct the online enrollment all in a web browser.