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Emburse Certify Professional, Scientific, and Technical Services Reviews & Insights

Score6.6 out of 10

101 Reviews and Ratings

Community insights

TrustRadius Insights for Emburse Certify are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Emburse Certify is a versatile expense management solution that has proven to be invaluable for businesses across various industries. Users have praised its ability to track and approve expenses, providing them with a seamless process to report on expenditures and make informed decisions based on those reports. By streamlining the expense reporting process, Certify increases visibility into company spend and makes it easier for businesses to manage their expenses effectively.

One of the key use cases of Certify is its ability to simplify travel booking and research experiences across teams. This feature has significantly streamlined the travel planning process, enabling teams to collaborate more efficiently and ensuring a seamless booking experience. Additionally, users have found Certify's compatibility with popular accounting software such as QuickBooks and NetSuite to be highly beneficial. The integration capabilities of Certify have saved users time by reducing the need for double data entry, making financial reporting more efficient and accurate.

Certify offers additional functionalities that further enhance expense management. Users appreciate the ease of submitting expense reports through Certify, simplifying the reimbursement process and ensuring timely payments. The platform also provides features like importing reports into the organization's ERP via API, improving efficiency and accuracy in financial reporting. Moreover, Certify offers robust controls, allowing businesses to require specific information for expenses, thus enhancing accuracy and compliance.

Certify's user-friendly interface has been consistently praised by customers. With its intuitive design, approximately 200 employees who submit daily expense reports have reported no issues or questions, providing a seamless user experience. The mobile app provided by Certify eliminates concerns about losing receipts, making it convenient and reliable for users to capture and organize their expenses.

Overall, Emburse Certify has proven itself as an effective solution for expense management across organizations. Its ability to simplify processes, improve collaboration, increase visibility into spending, and enhance financial control make it a valuable tool for companies seeking efficiency and accuracy in managing their expenses.

Reviews

6 Reviews
Professional, Scientific, and Technical Services

A good way to track your expenses on the go!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Certify to log our expenses for travel, incentives, and team activities.

Pros

  • Upload receipts.
  • Calculate amount owed.

Cons

  • Mobile app.
  • Switching between currencies.

Likelihood to Recommend

Great for sales representatives that are traveling. It gives you the ability to easily create expense reports and follow the approval process to be paid out.
Vetted Review
Emburse Certify
1 year of experience

Certify: you get what you pay for!

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Certify is used across the entire organization for employee monthly expenses.

Pros

  • Clean intuitive interface
  • Provides a mobile app for receipt scanning
  • Provides history of all expense report activity

Cons

  • The website tends to be very, very slow when uploading or saving information
  • OCR engine through App for scanning receipts is awful, to the point of being useless
  • Mileage calculations through Mapquest tend to be inaccurate most of the time

Likelihood to Recommend

In a smaller organization setting, or for people that are NOT road warriors like myself that have multiple receipts each day, it would probably be better suited. When you have many many receipts to document each month, going through each to ensure accuracy takes quite a long time and is burdensome.
Vetted Review
Emburse Certify
3 years of experience

Certify makes expense reporting easy peasy lemon squeezy!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Certify throughout our organization (we used Excel spreadsheets prior to Certify). Formula's would get changed or simply deleted which would cause various errors. Additionally, we would never have the detail of the individual expenses in our accounting software. Certify was a great addition. We now have detail flowing through to Sage 100 and I can run various analytics in Certify to see our level of spend.

Pros

  • Customer service/support: They have an incredible team. We are fans of the chat option and 99.9% of the time our issues are solved within a 5-minute window.
  • Listening to customers: they are always looking for ways to improve their product. They have free conferences sprinkled around various cities. They are worth trending. They provide "what's new in Certify" as well as round-table discussions specifically addressing how their customers are using the product and what they have learned along the way.
  • Keeping their product up to date: Certify takes back various suggestions from the conference to enhance their product. I have been at every conference they have had and have actually seen customer suggestions get implemented into the program.

Cons

  • Reporting: I would like to see more chart availability from the program. We include various data points from Certify in our monthly financial statement package. Currently, we export data from the program and create our own pivot tables to create charts.
  • Dashboard feature: It would be nice to be able to use the data for a specific date and then be able to print that information.
  • Can't think of another one. As stated before, they listen to their customers so prior issues have been addressed and implemented.

Likelihood to Recommend

It fits our organization very well. As stated before we were on the Excel spreadsheet method which did not translate into usable data in our accounting software. All of our employees find it easy to use and the accounting team is able to dive into data for both current and prior reports when questions arise. This has been a great company addition. Happy with our selection!
Vetted Review
Emburse Certify
3 years of experience

Certify for Outsourced professionals

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I perform outsourced accounting and CFO services. I have chosen Certify for two organizations and implemented it in both companies.

Pros

  • Very easy to use.
  • Pulls credit card charges in.
  • Very good mobile device.
  • Nice interface with Spectrum.

Cons

  • Setting up the credit card interface took some time, but support eventually got it working.

Likelihood to Recommend

Very well suited if you want to charge to a job/project because you can add fields to work with your accounting system.

User Friendly

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Currently our organization uses Certify across the whole organization. We use it for expense reports as well as booking our company travel.

Pros

  • Able to create custom reports designed for your organization to provide you with the information you need.
  • Always has customer service available; whenever an issue might occur they are able to handle it immediately.
  • Extremely user-friendly and does not need WiFi connection at all times.

Cons

  • Allowing for receipts to be uploaded after an employee submits a report.
  • Allowing easier cancellation/changes when it comes to travel on the user end instead of having to call for easy change.
  • Allow for reports to be ran using more specific field searches.

Likelihood to Recommend

Very user-friendly and easy to create expense reports both on the user end as well as the administrator end.
Vetted Review
Emburse Certify
4 years of experience

Certify is CERTIFIED GOLD!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

I used Certify to submit my monthly expenses. It was extremely easy to use and saved me a ton of time compared to other processes I have used in the past. It gave me back time, so I could be in the field selling and not hours wasted doing expense reports. I would highly recommend using it.

Pros

  • Certify makes it very easy to take pictures of your receipts and automatically upload receipt totals/amounts.
  • Creation of new expense reports is very easy and intuitive.
  • The Mobile App is great which makes it easy to snap photos on the go, eliminating chances of losing receipts.

Cons

  • I can t really think of any improvements at this time.

Likelihood to Recommend

It works great for someone that is required to do expense reports on a monthly basis. Anyone who is currently using Excel spreadsheets or scanning and submitting paper receipts NEEDS something like Certify. I cannot stress enough how much I was able to get accomplished because of the time I was able to get back.
Vetted Review
Emburse Certify
1 year of experience