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Emburse Abacus

Score6 out of 10

35 Reviews and Ratings

What is Emburse Abacus?

Abacus is a web and mobile application that helps manage employee expenses and reimbursements. Some key features include: Real-Time Expense Submission, Integrated ACH Payments, and Dynamic Custom Reporting. Abacus was acquired by Certify in summer 2018 and is now part of Emburse, formed from the merger of Certify and Chrome River March 2019.

Categories & Use Cases

Media

1 / 6

It's good when everything is going smoothly.

Use Cases and Deployment Scope

We use Abacus for our expense reimbursement for our employees and committee members. It's mainly used for travel expense reimbursements, but it's also used for reimbursing other expenses, too.

Pros

  • It's easy to use.
  • The integration with Intacct is good.

Cons

  • Support is lacking in my opinion.

Return on Investment

  • Virtually all of our expense reimbursement runs through Abacus. It has reduced the time from incurring the expense to reimbursement significantly.
  • It's easy to properly record the transaction. Accuracy is improved.
  • The integration with Sage Intacct is efficient. Man hour time is saved

Alternatives Considered

Concur Travel and Expense, Emburse Certify, Divvy and Emburse Nexonia

Other Software Used

Sage Intacct, Bill.com, APS Payroll

Where is my Support?

Use Cases and Deployment Scope

My company uses Abacus-Emburse to submit credit card purchases to be approved and expensed.

Pros

  • Simple to use
  • Training is easy
  • Most users can understand the software after submitting 4-5 expenses

Cons

  • Customer Support is difficult to get in contact with
  • Software is updated frequently with many un-resolved issues
  • Bugs in the Software after updates take months to get corrected
  • Users cannot use in the field because of problems with the mobile App

Return on Investment

  • Has slowed the process of coding and submitting credit card purchase in the field.
  • Time wasted following up with Support to resolve issues.

Abacus by Emburse - Modernizing Expense Management

Pros

  • Real-Time Expense Review and Management
  • Business Intelligence
  • Purchasing Card Integration

Cons

  • Visible distinction between company-paid card transactions and reimbursable expenses
  • Level 3 transaction details from credit card data feeds
  • Integration with Paycor's HRIS

Return on Investment

  • Much more timely insight into expenses being incurred
  • Reduction of system management / maintenance overhead
  • Extremely simple for new users to learn and use

Alternatives Considered

Concur Travel and Expense and Emburse Nexonia

Other Software Used

Sage Intacct, Salesforce.com, Pardot, FrameworkLTC, Tableau Server

Manage your budget with Embrace Abacus

Pros

  • It is a very useful platform it helps me effectively, it allows me to put restrictions on the dates, till a card could be used.
  • Embrace Abacus has provided me much relief and saved my time which was spent in chalking out the financial status of my organization.
  • Emburse Abacus has equipped me with amazing features which are helping me to automatically set various limits about the expenditures and I always remain up to date about any purchase.

Cons

  • There is some issue with the mobile application and also this application is difficult to utilize practically.
  • I wished some more training videos are available for better guidance and operation.
  • Its installation and configuration requires some time and took much effort.

Return on Investment

  • It is giving reliable services.
  • I am happy with its user-friendly services. Since I have issued the virtual and physical cards, I am getting real-time, and end-to-end control over my employee expenses. They can now easily go to visits and this has built their trust too. Further through receipts and expense details, I can easily control the pre-set budgets and easily configure rules to control spending.
  • I will also like to praise their customer care team they are very helpful and always ready to assist.

Other Software Used

OneLogin, Fortinet FortiGate, Backblaze

Abacus gets your money back!

Pros

  • Emailing receipts.
  • Uploading pictures of receipts.

Cons

  • Upload times for expenses.

Return on Investment

  • Only positive, it makes expenses and getting your personal money back a breeze.
  • Less headaches and takes pressure off the accounting or billing department.

Alternatives Considered

GeneralCOST Estimator for Excel

Other Software Used

Box, IBM SPSS, Skype for Business (formerly Lync), Slack, BlueJeans