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eClincher Information Reviews & Insights

Score7.9 out of 10

17 Reviews and Ratings

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Community insights

TrustRadius Insights for eClincher are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Support for a diverse range of social networks: Users have commended eClincher for its extensive support of various social networks and seamless integration with sources like blogs, bit.ly, Google Analytics, and Google My Business. This feature greatly enhances workflow efficiency.

Efficient management of posting groups: Many reviewers appreciate the functionality of posting groups in eClincher. They can effortlessly create 1-click groups to ensure consistent messaging across all client profiles, even without access to individual brand accounts. This streamlines the process and saves valuable time.

Valuable workflow management tools: Users find eClincher's workflow management tools highly beneficial. The platform offers additional features such as connections to free stock photo services, Google Analytics, and bit.ly for tracking statistics and measuring success. The convenient Inbox feature enables users to efficiently manage comments, messages, and reviews from multiple client accounts on a single screen.

eClincher Reviews

1 Review
InformationComputer Games1

Powerful Social Media Management with a Reasonable Price Tag

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

eClincher is currently being used to schedule social media posts and track performance. It's also being used to monitor incoming sentiment and discover potential influencers talking about our games.

Pros

  • The "Articles" feed (nestled in the Influencer tab) is an unexpected delight. It can track articles by keywords and even tell you how many influencers are discussing them.
  • The scheduling feature is basic but reliable. No real issues with it yet!
  • eClincher's customer support team is fantastic. They reply quickly and if they can't solve my problem, they take it to the engineers who can often fix situations by implementing new features to the dashboard. I'm continually amazed at how well they react to user feedback.

Cons

  • It's not very visually appealing, but this is not a dealbreaker.
  • The reporting features could definitely use some work. I still get more value from the native SNS pages, but this is quickly changing. They removed the "export to CSV" functionality, but they plan to reintroduce it soon. As mentioned previously, they really respond to criticism well and update the tool constantly.
  • The inbox could use some work. I don't like being directed offsite to view certain comments deemed "requests for further info" when they could just easily display them there.

Likelihood to Recommend

If you are on a tight budget and sick of comparable options, this is the ideal solution. For an incredibly reasonable price, this can do everything I need to manage social media for a handful of mobile apps simultaneously. If you have infinite money, handle massive brands, and harbor huge expectations for powerful social media tools, you should go with one of the pricier options. But keep in mind, this will end up being the difference between $99 USD a month, and $3,000 USD a month. You need to really decide what you need before making that leap because, in the mobile world, it's often the case that money like that is best allocated elsewhere.
VU
Verified User
Employee in Marketing (Computer Games company, 1-10 employees)
Vetted Review