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E2open

Score10 out of 10

8 Reviews and Ratings

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What is E2open?

E2open’s network is powered by a broad portfolio of intelligent applications including Channel Shaping, Demand Sensing, Business Planning, Global Trade Management, Transportation and Logistics, Collaborative Manufacturing and Supply Management

Categories & Use Cases

Media

Supply Chain Dashboard
Demand Plan Monitor

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Key Features

Learn about the best (and worst!) features E2open has to offer, as determined by TrustRadius' reviewers.
Based on 8 ratings of E2open's features
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Top Performing Features

  • Supply forecasting

    Ability to use past and current data on producers, suppliers, and international trade to predict what trends might impact supply in the future.

    Category average: 7.6

  • Supply network coordination

    Improving supply chain performance by aligning the plans and objectives of each partner in the supply chain (e.g. producers and transportation and logistics).

    Category average: 8

  • Purchase order tracking

    Ability to tack customer's orders and pinpoint their location.

    Category average: 8.1

Areas for Improvement

  • Inventory stock optimization

    Using price and inventory forecasting to optimize inventory stock levels.

    Category average: 7.9

  • Sales and operations planning

    Ability to plan future sales and operations based off of current and historical data.

    Category average: 7.9

  • Custom alerts

    Real-time alerts of supply chain activity such as shipping status or problems.

    Category average: 8

Reviews

What users are saying about E2open.
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E2Open Review for Marketers!

Incentivized
Ramin (Remi) Sabouri, MBAView profile
Senior Partner Marketing Specialist in Marketing at PTC (1001-5000 employees employees)

Pros

  • Makes marketing automation simple to use for a user that does not have access to their own tool(s)
  • Allows a user to to co-brand content to add some of their own flavor to it
  • Provides user real-time data updates as far as executed campaigns are concerned

Cons

  • The templates that the tool offers are a bit archaic in their look and feel
  • The data is not always correct and can be difficult to use their existing user interface
  • Landing pages as part of their offering cannot be migrated directly to a user site, but rather their own standalone pages, which may not be the best experience for a user

Return on Investment

  • E2Open gives us an avenue to further provide marketing opportunities to our partner network
  • It allows us to gather data on campaigns we make to see which ones trend better in the marketing quarter over quarter
  • It does have content syndication functionality which allows us to build out content across partner websites and update it for them. Ease of use!

Other Software Used

HubSpot Marketing Hub, Pardot, Marketo

How Zyme organizes data in a way that gives insights across our global sales organisation

Incentivized
Eddy KeekView profile
Manager Sales Effectiveness in Sales at Bose Corporation Europe (5001-10,000 employees employees)

Pros

  • A wide offering of service to manage channel data
  • How they engage with me to understand my needs as their customer
  • A clear structure of where to go for which kind of issues

Cons

  • Their ticketing system is creating too many emails in a hard to read way
  • Lately they become less flexible in accepting ways in which our channel partners can deliver their data to them.
  • Lately more mistakes and less close follow up when data from our resellers is incorrect or incomplete

Return on Investment

  • The data that they organize for us, give clear sell in opportunities
  • We can spend our marketing money better on the product that is not selling as much as expected
  • We can make sure our factories produce the right products because we have insights in which products are really in demand by our consumers.

Other Software Used

SAP Cloud for Sales

E2open as a powerful and complete Supply Chain Platform

Incentivized
Verified User
Director in Information Technology (10,001+ employees employees)

Pros

  • Overall strong integration capabilities both internal and partner systems
  • Enables even non B2B or non EDI compliant suppliers/subcons to connect to our systems
  • Strong Business Network
  • Data Cleansing and data transformation

Cons

  • Marketing of solution capabilities - needs to be better marketed
  • Costing could be better optimized
  • Support and Service issues
  • Availability of skilled experts/consultants

Most Important Features

  • Integration with partners and in subcontracted manufacturing scenarios
  • Strong data integration and transformation capabilities
  • UI portal for non B2B and non EDI - small sized subcontractors
  • Fast deployment, onboarding and fast learning curve

Return on Investment

  • Enhanced our manufacturing Supply side capabilities and improved our flexibility to respond to supply chain events
  • Enhanced partnership with its Business network
  • Quick learning curve enables easy partner onboarding

Alternatives Considered

SAP Integrated Business Planning

Other Software Used

SAP ERP, SAP S/4HANA, ARIS, Oracle PeopleSoft HCM, Microsoft Power BI, Microsoft Power Automate (formerly Microsoft Flow), webMethods Mediator, webMethods Business Process Management Suite (BPMS)

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