e-Builder Professional, Scientific, and Technical Services Reviews & Insights

Score7.3 out of 10

16 Reviews and Ratings

Community insights

TrustRadius Insights for e-Builder are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy to Navigate and Organize Documents: Many users have found that once the system is set up correctly, it becomes easy to organize and navigate documents. The document structure provided by the software is user-friendly and allows for easy access to all documents, even within a process, with the correct permissions.

Timely Notifications of Updates: Users appreciate the on-time notifications of updates or changes provided by the software. These notifications help them stay informed and up-to-date with projects, which is particularly helpful in large organizations where many hands touch projects.

Fast and Efficient Invoice Processing: Several users have mentioned that submitting invoices for processing through the software is fast and efficient. They are usually notified shortly after submitting invoices, and prompt payment contributes to smoother financial operations.

Reviews

2 Reviews

Professional, Scientific, and Technical Services

e-Builder - Good for owners, okay for GCs

Rating: 5 out of 10

Incentivized

November 26, 2018

Use Cases and Deployment Scope

One of our clients uses e-Builder for their capital program so we have access to certain features to help manage the projects we work on. Currently, the PM, APM and Accounting Department uses e-Builder for various functions such as invoicing, schedule updates, upload pictures, project management, etc.

Pros

Centralizes data and makes it easily accessible. Being able to drag and drop files into their respective folders saves time uploading and searching for them down the road.
Streamlines change order process and allows users a more transparent way to track.
Allows users to update project schedule for not only project tracking but for billings.

Cons

Not sure if it is an e-Builder issue or client issue, but when we invoice and it gets kicked back, it can be difficult to identify and correct the problem.
Uploading RFIs and COs can be a challenge.

Likelihood to Recommend

Well suited for the owner's side of managing multiple projects as it allows for all aspects of a project from development to closeout to be managed on one platform. Not as appropriate for a general contractor as there is better software out there. e-Builder's app is not as effective as others.

Verified User

Project Manager (Architecture & Planning company, 11-50 employees)

Vetted Review

5 years of experience

Great Function, a bit bloated

Rating: 8 out of 10

Incentivized

March 29, 2018

Use Cases and Deployment Scope

We use E-Builder to submit all architectural documents to the client as well as keep track of billing and invoice submittals. The last part, I am fully responsible for completing, as I am a project accountant and relay what the project managers want to bill to the client. E-Builder provides a platform for communicating, setting deadlines, and approval processes of documents.

Pros

The software is very user-friendly and has a lot of options
Invoice submittal is pretty straight-forward and easily accessible
E-builder automatically emails me if a submittal has been rejected by the client.

Cons

There are way too many options and folder structures for what each specific users function is - I suggest the navigation is reduced to ONLY what is relevant to a specific type of user. For example, someone in accounting does not need access or need to receive notifications about design submittals, only invoice, AR-related items.
Too many links and cluttered interface
Email notifications go to the whole team regardless of user type

Likelihood to Recommend

Great for government agencies to keep track of design professionals' submittals as well as billing and invoice submittal. I've used some other online software to submit invoices and this one is relatively modern and easy to use in comparison - it takes me less than 5 minutes to submit an entire invoice with a fee schedule.

Mitchell Brownlow

Project Accountant in Finance and Accounting at Smith Dalia Architects (Architecture & Planning, 11-50 employees)

Vetted Review

3 years of experience

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