TrustRadius Insights for e-Builder are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Easy to Navigate and Organize Documents: Many users have found that once the system is set up correctly, it becomes easy to organize and navigate documents. The document structure provided by the software is user-friendly and allows for easy access to all documents, even within a process, with the correct permissions.
Timely Notifications of Updates: Users appreciate the on-time notifications of updates or changes provided by the software. These notifications help them stay informed and up-to-date with projects, which is particularly helpful in large organizations where many hands touch projects.
Fast and Efficient Invoice Processing: Several users have mentioned that submitting invoices for processing through the software is fast and efficient. They are usually notified shortly after submitting invoices, and prompt payment contributes to smoother financial operations.
Loading Reviews List....
e-Builder Reviews
5 Reviews
Small Businesses (1-50 employees)
Search is temporarily unavailable. Filters are still applied.
We would use e- Builder to create reports and build new dashboards. The company has been pretty happy with the results. My guys are not the most tech savviest so this website makes things an easy breeze. My boss previously used this at her old company so she comes with 3+ plus years experience. It's a very well-organized software for construction project management. This software covers all the bases from documentation to project closeout as needed for a construction project.
Pros
Dashboards
Reports
Audits
Closeouts
Sharing
Cons
slow system after hours
refreshment
more training videos
Updates
Likelihood to Recommend
e-Builder offers good financial reporting on projects. It also holds accountability with PMs, Directors, and Executive Directors. Very good auditing tool that can help score staff performance and outside consultants or contractors. It's easy to build reports and dashboards including building customized reports and workflows. Allows everything to tie back to a project including cost, budget, documents, forms, invoices, and change orders.
One of our clients uses e-Builder for their capital program so we have access to certain features to help manage the projects we work on. Currently, the PM, APM and Accounting Department uses e-Builder for various functions such as invoicing, schedule updates, upload pictures, project management, etc.
Pros
Centralizes data and makes it easily accessible. Being able to drag and drop files into their respective folders saves time uploading and searching for them down the road.
Streamlines change order process and allows users a more transparent way to track.
Allows users to update project schedule for not only project tracking but for billings.
Cons
Not sure if it is an e-Builder issue or client issue, but when we invoice and it gets kicked back, it can be difficult to identify and correct the problem.
Uploading RFIs and COs can be a challenge.
Likelihood to Recommend
Well suited for the owner's side of managing multiple projects as it allows for all aspects of a project from development to closeout to be managed on one platform. Not as appropriate for a general contractor as there is better software out there. e-Builder's app is not as effective as others.
We use E-builder as a means of managing projects with the state. It is a great tool for updates on submittals, communications, and submitting invoices for processing as well as submitting updated documents to keep an organization in compliance.
I will caution, it does take a little bit of training/instruction to get used to its layout.
Pros
Easy organization once it is set up in the system correctly.
On time notifications of updates or changes.
Fast submission of invoices for processing. Usually notifies the appropriate personnel shortly after I submit it. Payment is prompt.
Cons
The layout of the site. It can be overwhelming the first time you encounter it. Needs to be a little less cluttered, a little more appealing.
Likelihood to Recommend
As I stated, we primarily use it for managing specific government issued projects. It is quick, simple and secure which is perfectly fine by us. The notifications are quick and give enough information so you know what is going on with your project.
e-Builder was originally used only in the engineering department for one of our projects because our client used it. We would use e-Builder to review plan drawings and designs with other companies who are also involved with the project and used to upload daily inspection reports and photo logs. We would also use the program to view upcoming projects with the client and to schedule meetings.
Since then, we have increased the usage of e-Builder and it's now used in both our engineering and industrial hygiene departments because more clients are using the program. We now use e-Builder for reviewing and submitting drawings/project designs, daily inspection reports, submittals for environmental review and much more. e-Builder makes it easier to coordinate with other companies or entities involved in a larger project and allows everyone to be on the same system so we can be efficient and accurate at our job.
Pros
The dashboard is laid out nicely where you can see everything that is relevant or important to your projects without having to go searching for it.
e-Builder allows you to customize your dashboard so there is only relevant information and you're not seeing a bunch of folders or tabs that are unrelated to any of your projects.
Cons
Maybe I haven't found the feature yet, but it would be nice if e-builder also sent you an email notification for items marked hot or important so that you know you need to address something immediately.
Sometimes the preview for reports and documents are slow.
Likelihood to Recommend
It's good at allowing multiple companies to work on a project or be involved in meetings. It can also be used strictly company-wide to allow more situations where employees can work from home and still collaborate on a project with other employees. There are similar programs out there that offer the same or similar features that might be cheaper so smaller companies might not go with e-Builder and with a different program strictly based on cost.
We use E-Builder to submit all architectural documents to the client as well as keep track of billing and invoice submittals. The last part, I am fully responsible for completing, as I am a project accountant and relay what the project managers want to bill to the client. E-Builder provides a platform for communicating, setting deadlines, and approval processes of documents.
Pros
The software is very user-friendly and has a lot of options
Invoice submittal is pretty straight-forward and easily accessible
E-builder automatically emails me if a submittal has been rejected by the client.
Cons
There are way too many options and folder structures for what each specific users function is - I suggest the navigation is reduced to ONLY what is relevant to a specific type of user. For example, someone in accounting does not need access or need to receive notifications about design submittals, only invoice, AR-related items.
Too many links and cluttered interface
Email notifications go to the whole team regardless of user type
Likelihood to Recommend
Great for government agencies to keep track of design professionals' submittals as well as billing and invoice submittal. I've used some other online software to submit invoices and this one is relatively modern and easy to use in comparison - it takes me less than 5 minutes to submit an entire invoice with a fee schedule.
