TrustRadius Insights for e-Builder are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Easy to Navigate and Organize Documents: Many users have found that once the system is set up correctly, it becomes easy to organize and navigate documents. The document structure provided by the software is user-friendly and allows for easy access to all documents, even within a process, with the correct permissions.
Timely Notifications of Updates: Users appreciate the on-time notifications of updates or changes provided by the software. These notifications help them stay informed and up-to-date with projects, which is particularly helpful in large organizations where many hands touch projects.
Fast and Efficient Invoice Processing: Several users have mentioned that submitting invoices for processing through the software is fast and efficient. They are usually notified shortly after submitting invoices, and prompt payment contributes to smoother financial operations.
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e-Builder Reviews
4 Reviews
Enterprises (1,001+ employees)
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e-Builder is used for all construction projects at the University - currently approx. 545.
It provides a solid, single-platform for all project participants (both internal and external - currently approx. 700) from all phases of the project life cycle (planning, design, construction and close-out) to more efficiently and effectively achieve the desired outcome.
Pros
Structured processes.
Cost management.
Document management.
Reports.
Cons
General interface a bit dated.
Process page layouts - need greater ability to customize.
Out-of-office delegation could use improvement.
Likelihood to Recommend
Overall solid. As of this writing, still the best construction owner-centric platform and I recommend it; and recommend "complete" adoption, i.e. all users, all projects and multiple uses. That approach creates the greatest efficiencies and synergies.
Has room for improvement - but everything does. Limitations sometimes encountered are not the system but often rather the imagination of its users.
Used to support the capital project delivery process at the University. Utilize workflow, cost, schedule and document management. Have multiple integrations in place to reduce redundancy and increase efficiency.
Pros
Workflows.
Cost management.
Document management.
Cons
The capital planning module could be enhanced.
More reporting options for advanced users would be great.
Performance has been improving, which is good.
Likelihood to Recommend
e-Builder is well suited for owners who manage large capital programs.
Currently, I've been an EB Admin support for a major water utility client in Pittsburgh. Our firm helped with the implementation, developing processes, and help manage user roles/permissions. In addition, being able to develop metrics and benchmarks for the client based on the historical and new data.
Also, provide EB support for a local client, in the education sector. We helped them modify existing processes they currently had (which EB had implemented in 2014) and created new processes which they needed since they wanted to get other consultants in the system.
Pros
We have been able to reduce change orders from 35% down to 3%, below industry average (5%).
Been able to reduce Vendor Invoice payment from 45 days down to an average of 33 days. A reduction of 26%. Been able to reduce Contractor Pay Application payments from 45 days down to average of 32 days. A reduction of 27%.
Been able to make everything electronic and help create or modify processes to help increase production of work, or make it easier for Project Managers to manage more projects.
Cons
It would be great if EB can introduce an asset management module where we can tie assets to a project. This is the biggest issue I am currently having. If you can develop this, it would make Finance, Engineering, and Operations life easier. In addition, synchronize data out in field to EB for creating specific reports. For example, in water utility environment, knowing how much total linear feet of water line pipes were installed per day, per month, or per year. Furthermore, know what size pipe was installed.
Help improve the Planning Module and make it more user friendly, similar to the updates made to Schedule Module
Provide better reporting options on Dashboard Module. For example, allowing us to choose different types of charts, colors, etc.
Improve the speed connection downtime which always happens around 1230am-2pm EST. EB really drags in speed when already logged in or having to log in to access the system.
Likelihood to Recommend
Besides the positive items I reported earlier, this has been on of the most user friendly system compared to other systems I've used.
In addition, its customizable vs off the shelf product. Also, internally, adjustments can be made to processes w/o calling EB to have them correct it.
e-Builder is being used by our organization to make tracking of projects easier. I work in higher education and we have in house project management and we are the main users, but it also is being used to allow all of the stakeholders involved in a project access to the documents and costs associated with a project. Previous to having e-Builder, project managers tended to keep project information on their personal computers or in shared drives. Different PM's arranged their files differently and it was often difficult to determine where things were if a PM left or handed a project over to another person. With e-Builder implementation, we have a central document repository and a folder structure that is the same across all projects. It also allows direct integration with our financial systems which makes it easier to track project costs.
Pros
Provide a document structure that is easy to navigate. All documents, even within a process, are stored in the document structure and easily accessed by those with the correct permissions.
Scheduling, especially with the new module is easy. It is helpful with a large organization where many hands touch projects to be able to forecast workloads (we have an in house engineering team who reviews all projects during their design phase)
Allows for easy interface with contractors and makes the submittal process more straightforward.
Cons
We have MS Project 2016 and it doesn't interface with the new schedule module.
We have multiple layers of submittal approvals. Additional functionality to reflect how submittals are reviewed would be great.
The new schedule module Save button is in a location that is not intuitive to look for. If it could auto save or not be all the way on the upper right hand side, it would be easier to use.
Likelihood to Recommend
e-Builder is well suited to situations where there are stakeholders across a large organization who need updates on a regular basis and great for tracking costs and schedule. It is less well suited to small projects with little complexity. It is also not well suited to projects with multiple primes.
