TrustRadius: an HG Insights company

DX Application Performance Management

Score9 out of 10

19 Reviews and Ratings

Get a Demo

What is DX Application Performance Management?

DX Application Performance Management (formerly CA APM, or CA Application Performance Management) is an application performance management platform designed to correlate and analyze data in real-time. DX APM supports hybrid environments and customizable failure thresholds.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features DX Application Performance Management has to offer, as determined by TrustRadius' reviewers.
Based on 19 ratings of DX Application Performance Management's features
View all features

Top Performing Features

  • Predictive capabilities

    Data mining of log and other performance data to understand predictors of slowdowns or outages

    Category average: 7.6

  • Collaboration tools

    Collaboration tools enable DevOps staff to collaborate by adding notes/comments and also integrating with external collaboration tools like ticketing systems

    Category average: 7.4

  • Out-of-the box templates to monitor applications

    Built-in templates for specific applications

    Category average: 7.5

Areas for Improvement

  • Threshold alerts

    Alerts indicating when critical thresholds have been reached

    Category average: 8.7

  • Application performance management console

    The management console is used to manage monitoring agents and et thresholds, etc.

    Category average: 8

  • Server availability and performance monitoring

    Ability to monitor server availability

    Category average: 9.4

Reviews

What users are saying about DX Application Performance Management.
View all reviews

If you DON’T want ROI or the ability to find root cause select DX Application Performance Management!

Incentivized
Daniel GarrettView profile
Senior Performance Engineer in Information Technology at Fiserv (10,001+ employees employees)

Pros

  • Presents real time metrics
  • Presents real time graphs

Cons

  • Entire product is cumbersome
  • Excellent at presenting false positives

Return on Investment

  • DX Application Performance Management is a paid tool that provides no actual ROI
  • DX Application Performance Management does not meet our requirements

Alternatives Considered

Dynatrace, New Relic and AppDynamics

Other Software Used

Splunk Enterprise, Micro Focus Performance Center (formerly HP Performance Center)

Here you go CA Wily Customer Experience Manager in my way

Incentivized
Mayank ThiraniView profile
Research Assistant in Engineering at University of San Francisco (1001-5000 employees employees)

Pros

  • Heap Consumption in the Application servers and its traces throughout the test scenarios.
  • Active number of database connections from application server to the database server.
  • It provides the CPU usage in the JVM and also provides if all the instances of application server are having load while running the test on the load balancing server.
  • Traces the active number of threads in each node of application server.

Cons

  • To kill the thread explicitly in the server as per our need.
  • To explicitly invoke the garbage collection so as to monitor the load as per our desire.
  • Sampling frequency to be reduced to get more deterministic of some counters.
  • Determine the first response byte from the server.

Return on Investment

  • One APM solution can manage application systems distributed across many data centers, ones you own, and ones that you do not. The APM solution simply follows your application around. If you use VMware vMotion to move a VM that contains a Java application, the APM solution simply adjusts.
  • You benefit from the combination of the hosted back end and the Agile development practices of the APM vendor. If the APM vendor only has to enhance and maintain one copy of the back end, that back end can be evolved much more quickly than if the vendor has to ship software to customers and then support multiple back releases. So with an APM as a Service offering, the value of the offering simply improves over time at a faster rate than with on premise software.
  • We do not have to install and maintain an application system and its associated middleware and databases in order to manage your applications. There is only one back end and it is managed by the vendor.

Other Software Used

Dynatrace, HP SiteScope, AppDynamics

DX APM

Incentivized
Verified User
Technician in Information Technology (10,001+ employees employees)

Pros

  • Report.
  • Alerts.

Cons

  • Availability of KPIs.
  • Setup custom KPIs.
  • Notification integration with other software.

Return on Investment

  • Measures.
  • Reports.

Alternatives Considered

Dynatrace

Other Software Used

Dynatrace, Splunk Enterprise

CA APM is a Standard

Incentivized
Jayson E. ConryView profile
Lead Monitoring Engineer in Information Technology at Cambia Health Solutions (5001-10,000 employees employees)

Pros

  • Introscope does a good job of tracking performance of java jvm applications.
  • CEM does a good job of creating the reports that can be used to track web trends.
  • Team Center can quickly map out the applications and pin point possible issues and gaps within the monitoring.

Cons

  • There is a steep learning curve with the tool which can make it at times daunting to use.
  • APM can at times be fickle with what it can and cannot track as far as performance metrics go.
  • Other than Team Center, the rest of the pieces of the tool aren't as intuitive and require more time to instrument.

Return on Investment

  • Introscope is deeply utilized within the organization. However, CEM and Team Center not as much. Those that use one piece don't generally use the others. Partially because of the curve in learning how to use the consoles effectively.
  • reporting is pretty well configured and easy to setup if you know how to use the tools. So this can be easy to use and takes less time to configure for the different groups within the organization.

Other Software Used

System Center Operations Manager, SolarWinds Network Performance Monitor, Site24x7

Great tool for app monitoring and customized dashboards!

Incentivized
Verified User
Project Manager in Information Technology (10,001+ employees employees)

Pros

  • Alerting which can be customized by the end user.
  • Visualization of the metrics and data presented to provide a unique and attractive interface.
  • Flexibility to manage actions and commands that we deem important for each application. The ability to define these and customize the metrics reported for each individual application is huge for us.

Cons

  • The product was overly complex to set up and required a lot of interaction from CA and third-party resources. Make sure you have the appropriate amount of vendor services when you implement the tool.
  • Support/documentation is also not as available as other products we have used in the past. The user community is not quite as strong either.
  • Authentication setup was difficult also and took lots of troubleshooting and vendor help to set up.

Return on Investment

  • APM has allowed us to customize a dashboard view for each specific application. This allows for unique monitoring of top functions and unique alerts. It is awesome for this use.
  • APM allows us better data and faster alerting compared to previous products. We moved away from another product because it was not reporting on problems accurately.
  • Once set up, APM requires little management and overhead time. The setup can be somewhat time consuming, but once setup we see no issues

Alternatives Considered

Dynatrace Application Monitoring

Other Software Used

LANDesk Service Desk, MS SharePoint, Microsoft Office 2016, RSA Archer