TrustRadius: an HG Insights company

Duda

Score8.7 out of 10

12 Reviews and Ratings

Get a Demo

What is Duda?

Duda, the eponymous platform from the company in Palo Alto, is a web design platform for companies that offer web design services to small businesses. The company serves customers from freelance web professionals to digital agencies, all the way up to the large hosting companies, SaaS platforms and online publishers.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Duda has to offer, as determined by TrustRadius' reviewers.
Based on 12 ratings of Duda's features
View all features

Top Performing Features

  • Admin section

    The admin page is easy to navigate and use.

    Category average: 7.9

  • Mobile optimization / responsive design

    The CMS helps users build webpages that work well on mobile devices – whether m-dot pages or responsively designed pages.

    Category average: 8.5

  • Publishing workflow

    The software allows users to set up a custom workflow for updating the website, including approval processes.

    Category average: 8.2

Areas for Improvement

  • Availability / breadth of extensions

    There is a broad library of extensions, plug-ins, modules or add-ons that allow users to easily customize their websites without building custom code.

    Category average: 6.9

  • Internationalization / multi-language

    The software supports multiple languages, countries, currencies, etc.

    Category average: 7.7

  • Page templates

    The CMS has standard webpage templates or types of web pages (e.g. homepage, article page, interior page, blog page, etc.); users can also build custom templates.

    Category average: 7.9

Reviews

What users are saying about Duda.
View all reviews

Duda has outperformed other CMS platforms

Incentivized
Sarah HokufView profile
Owner in Marketing at TruthEra Design Co (1-10 employees employees)

Use Cases and Deployment Scope

I used Duda to build website for clients. These would be independent soloprenereurs and non profit organizations. They don't have a team to help make software updates, so Duda is the perfect CMS solution for them. I have used many CMS platforms over the last 15 years and I find Duda to be very user-friendly.

Pros

  • Professional templates to choose from
  • Great account plans for agencies
  • Easy CMS
  • Good pricing
  • Great customer service

Cons

  • The CMS is glitchy at times
  • Need to clear cache in browser to fix glitch issues
  • Need ability to have global elements
  • Would like the ability to change templates and keep content

Return on Investment

  • I can build out sites fast which means more websites in on month
  • Easy to hand over to the client
  • Peace of mind for liability of a website being down.

Usability

Alternatives Considered

Wix, WordPress and Squarespace

Other Software Used

Dubsado, Adobe Illustrator CC, Adobe PhotoShop, FreshBooks

10/10 Great Service

Incentivized
Nicholas Parker
Project Manager in Marketing at Intern (1-10 employees employees)

Use Cases and Deployment Scope

I use Duda to create custom websites for clients. I have also integrated several different things within the Duda platform. I also create custom forms for events and have used many of the editing tools in Duda. It is also a good tool to make custom web apps for clients, I like how the mobile site can be so different from the desktop.

Pros

  • Easy editing
  • Easy url custom
  • Easy hosting

Cons

  • Some items could be easier to customize
  • Could be easier to integrate with different paltfroms
  • Easier client sharing

Return on Investment

  • Duda has allowed our team to function quicker
  • Duda has allowed us to have more clients
  • Our clients are happier with their sites now

Usability

Alternatives Considered

Wix

Other Software Used

Slack, ActiveCampaign

Great website building SaaS platform

Incentivized
Verified User
Consultant in Professional Services (1-10 employees employees)

Use Cases and Deployment Scope

We are a small digital agency, WSI franchised, and we build websites for S&M businesses. We use Duda since 2018 and have around 30 active websites. It is a feature rich, easy to use, consistent, flexible and very secure platform, which makes our building process and client management quick and efficient. Its customer support is helpful, and of course the resulting websites are modern, beautiful, elegant and very easy and quick to create and maintain. All in all is a great SaaS platform!

Pros

  • Very easy to learn and master
  • Builds beautiful, feature rich and easy to maintain cool websites
  • Provides an efficient management platform for agencies
  • Has a very good and responsive support team
  • Is continually expanding features and new add-on partners

Cons

  • Platform costs have been recently ramping up
  • It’s native e-commerce option is still lagging
  • Many new features come at extra costs

Return on Investment

  • Allows building websites very fast (even in 1 or 2 days!)!
  • Learning and mastering the platform is quick and easy
  • Provides a stable revenue source from licensing and maintenance
  • Allows client investments to focus on new SEO-driving content instead of technical maintenance or platform upgrading

Usability

Alternatives Considered

WordPress, Wix, Square Online and Odoo

Other Software Used

HubSpot CRM, Semrush, HighLevel

A Drag-and-Drop Website Builder That Actually Works

Incentivized
Verified User
Employee in Marketing (11-50 employees employees)

Use Cases and Deployment Scope

We are a authorized whitelabeler of Duda. Our agency uses Duda as an easy-to-use offering for clients that don't quite fit the scope of our larger offerings. We use the platform as a way to capture small business clients with smaller budgets and offer them a powerful, intuitive, and developer-free website experience without the cost of a full-on custom WordPress or HubSpot CMS implementation.

Pros

  • Flexibility in Designs
  • Intuitive Interface
  • Customer Support
  • Third Party Widgets

Cons

  • Builder Bugs
  • Some Widgets Aren't Useful

Return on Investment

  • Duda has helped our agency capture additional personas by allowing us to offer a lower-cost alternative to our core offerings.
  • We have over 100 Duda websites in our dashboard, many of which are small businesses that would not be clients without this offering.

Usability

Alternatives Considered

Wix, GoDaddy and Squarespace

100 recommend Duda

Verified User
C-Level Executive in Marketing (1-10 employees employees)

Use Cases and Deployment Scope

we use Duda to design and manage websites for clients.

Pros

  • Easy to use interface
  • Really like the client management
  • Lots of ready made templates and predesigned sections to use.

Cons

  • Apply design from one element to another.
  • The personalization feature isn't as easy to use as the rest of the design UI

Return on Investment

  • Makes it easy for use to update client sites or give them permissions to make updates themselves. Helps lessen support tickets.
  • So far no downtime issues.

Usability

Alternatives Considered

Squarespace, GoDaddy Digital Marketing Suite, WordPress and Wix

Related Products

Products similar to Duda that may also meet your needs.
All comparisons
WordPress
CompareLearn more
Wix
CompareLearn more
Squarespace
CompareLearn more