Dropbox Reviews & Insights

Score8.2 out of 10

4,201 Reviews and Ratings

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Dropbox

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#1 most frequent

Professional, Scientific, and Technical Services

18.3%

3,753 installations of 20,474

“We store all of the business's past work in Dropbox. I work in the creative department at Modern Brand, and once I complete a project in Adobe, I upload the working file to Dropbox. This way, everyone on the team can access these files both now and in the future.”

#2 most frequent

Information

10.3%

2,117 installations of 20,474

#3 most frequent

Manufacturing

7.4%

1,523 installations of 20,474

#4 most frequent

Other Services (except Public Administration)

6.3%

1,287 installations of 20,474

#5 most frequent

Construction

3.8%

778 installations of 20,474

#6 most frequent

Retail Trade

3.7%

759 installations of 20,474

#7 most frequent

Health Care and Social Assistance

3.6%

740 installations of 20,474

Overview

Synthesised from 17 reviews

This product assessment synthesizes 17 recent reviews to provide a comprehensive overview of Dropbox, focusing on its use within organizations, key strengths and weaknesses, impact on business objectives, and commonly used complementary software. Dropbox is primarily used for file storage and backup, a function highlighted by 13 reviewers, and also serves as a platform for file sharing and collaboration, mentioned by 8 reviewers. Reviewers appreciate its accessibility and ease of use, noted by 6 reviewers, making it a versatile cloud storage solution. Dropbox's file sharing and storage capabilities are frequently praised, each being mentioned by 5 reviewers, with accessibility across multiple devices also noted as a positive attribute by 4 reviewers. The platform improves file sharing, enabling easier remote work, and reduces the need for external hardware, leading to time and cost savings, as reported by 3 reviewers. However, some users have experienced technical issues, with 2 reviewers reporting syncing problems. Dropbox is often used in conjunction with Adobe software, cited by 7 reviewers, and Microsoft 365, mentioned by 3 reviewers, indicating its role in broader document creation and office productivity workflows.

Pros

Efficient file sharing and collaboration capabilities, enabling easier remote work.
Reliable file storage and backup, reducing reliance on external hardware.
Cross-device accessibility, ensuring files are available on multiple devices.
Time and cost savings through reduced printing and hardware expenses.
Ease of use and accessibility contribute to overall user satisfaction.

Cons

Syncing issues reported by some users can disrupt workflows.
Reliance on third-party software like Adobe and Microsoft 365 may create workflow dependencies.

What positive or negative impact (i.e. Return on Investment or ROI) has Dropbox had on your overall business objectives?

From 17 reviews

Summary

This report synthesizes 17 recent reviews to assess Dropbox's impact on business objectives. Reviewers most frequently cited the benefits of file sharing and collaboration (5 of 17 reviews) and storage and accessibility (4 of 17 reviews). File sharing enables easier remote work and collaboration, while the storage capabilities reduce the need for external hardware. Three reviewers specifically mentioned time and cost savings associated with Dropbox, highlighting reduced printing and hardware expenses. However, 2 of 17 reviewers cited technical issues, specifically mentioning syncing problems.

Top Quotes

File sharing and collaboration

“It's allowed me to work from home easier; I have access to photos, Word documents, and PDFs.”

Storage and accessibility

“Saving from having to constantly buy and store external hard drives for more storage space and backups.”

Time and cost savings

“Reduced hardware costs”

Besides Dropbox, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?

From 17 reviews

Summary

This report synthesizes 17 recent product reviews to identify software regularly used alongside Dropbox and assess user recommendations. Reviewers frequently mentioned Adobe software, with 7 of 17 reviewers citing various applications such as Adobe Premiere Pro, Photoshop, Acrobat, Illustrator, and InDesign. Microsoft 365 was mentioned by 3 reviewers, while Google Drive was mentioned by 2 reviewers. These findings suggest a common workflow involving file storage and sharing (Dropbox) in conjunction with document creation, editing, and office productivity tools.

Top Quotes

Microsoft 365

“Microsoft 365”

Adobe Software

“Adobe Premiere Pro, Adobe PhotoShop, Adobe Acrobat”

Google Drive

“Google Drive, Facebook Messenger, WeTransfer”

Describe how you use Dropbox in your organization. What are the business problems the product addresses and what is the scope of your use case?

From 17 reviews

Summary

This report synthesizes 17 recent reviews to understand how users employ Dropbox within their organizations, focusing on the business problems it addresses and the scope of its use. A primary use case centers around file storage and backup, with 13 reviewers mentioning this aspect. Dropbox also facilitates file sharing and collaboration, as noted by 8 reviewers. The accessibility and ease of use are appreciated by 6 reviewers, rounding out the core functionalities highlighted in the reviews.

Top Quotes

File storage and backup

“I use Dropbox to firstly backup all of the files on my MacBook bro, but also to keep a further backup of my photo album on my iPhone.”

File sharing and collaboration

“Vital documents that I may need to use at home, from my phone, and share with my boss are on Dropbox.”

Ease of use and access

“I use very regular on my phone.”

Please provide some detailed examples of things that Dropbox does particularly well.

From 17 reviews

Summary

This report analyzes 17 recent reviews to identify Dropbox's strengths, focusing on features and capabilities frequently mentioned by users. A significant portion of reviewers highlight Dropbox's file sharing and file storage capabilities, with each being mentioned by 5 reviewers. The accessibility of files across multiple devices is also a recurring positive point, noted by 4 reviewers. These features collectively contribute to Dropbox's utility as a versatile cloud storage solution.

Related topics

File Sharing File Storage Easy Access

Top Quotes

File Sharing

“Share Folders”

File Storage

“Backup”

Easy Access

“Easy reverence from multiple devices”

Reviews

1332 Reviews

A good product for everyone.

Rating: 8 out of 10

Incentivized

June 30, 2025

Use Cases and Deployment Scope

We store all of the business's past work in Dropbox. I work in the creative department at Modern Brand, and once I complete a project in Adobe, I upload the working file to Dropbox. This way, everyone on the team can access these files both now and in the future.

Pros

Organization
Downloading
Storage

Cons

Malfunctioning
Crashing
PDF reading/ quality
Video Quality

Likelihood to Recommend

Dropbox is well-suited for a smaller work environment. I feel it could be problematic in a bigger work environment involving privacy/ crashing.

Verified User

Employee in Marketing (1-10 employees)

Vetted Review

5 years of experience

Business Lifesaver

Rating: 10 out of 10

Incentivized

June 30, 2025

Use Cases and Deployment Scope

Vital documents that I may need to use at home, from my phone, and share with my boss are on Dropbox. I use very regular on my phone. We use for real estate. Save lease forms, rental correspondence, etc that is sent to new guests.

Pros

Save Documents
Share Folders
Easy reverence from multiple devices

Cons

Some difficulty sharing folder because I don't do often
Wish I could save changes on both Dropbox and a desktop version and changes hit both

Likelihood to Recommend

When you need passwords and not in the office.

When you need info to be shared with multiple in the office and updated on regular basis.

Linda Raborn

Office Manager in Finance and Accounting at David R Krug Associates (1-10 employees)

Vetted Review

10 years of experience

View profile

A flawless end-to-end cloud backup and storage solution

Rating: 10 out of 10

June 30, 2025

Use Cases and Deployment Scope

I use Dropbox to firstly backup all of the files on my MacBook bro, but also to keep a further backup of my photo album on my iPhone. This then also allows me to access these files remotely when I’m not physically at each of these devices.

The safety of having a backup of the entire file base of my MacBook Pro is certainly worth the subscription.

Pros

Backup
Storage
Remote Access

Cons

Allow Dropbox App on iPhone to access MacBook backup files once again.

Likelihood to Recommend

The ability to backup and store files in the cloud is excellent. It allows me to be safe in knowing I have a backup should anything happen to my device.

It also allows me to save space on my device (MacBook Pro), as I’m able to save files as ‘online only’ which then allows me to pull the files I need from the cloud when I need them, saving a lot of space locally on my device.

Yemi Shodipo

Founder in Professional Services at onBrand©️ (1-10 employees)

Vetted Review

8 years of experience

The easiest decision I made

Rating: 10 out of 10

June 30, 2025

Use Cases and Deployment Scope

Dropbox is the best file sharing application for my everyday personal and professional needs. I love that it is an online service that can seamlessly be integrated / downloaded to my computer and also just store files online that I don't need to use every day. It it very user friendly and I never have to think about how to use Dropbox- very intuitive.

Pros

online storage
File-sharing
user friendly

Likelihood to Recommend

Easy file sharing with people who don't have Dropbox. It's also the best way to keep up-to-date with phone storage with your pictures - it's easy to upload everything to Dropbox and delete files on your phone.
It a bit tricky to have shared files that you are still working on with people.

Verified User

Director (1-10 employees)

Vetted Review

5 years of experience

Dropbox is an invaluable resource for home based businesses

Rating: 9 out of 10

June 30, 2025

Use Cases and Deployment Scope

It is a backup for all our files. We have no dependence on any one device since everything is in the cloud and accessible anywhere. It also allows us to simply and quickly share large files by using the 'Share Dropbox Link'. Particularly good integration with Mac OS. Finally, the selective sync option means I don't need to buy terabytes of storage on each device.

Pros

Cloud storage to be independent of devices
Ability to share links to large files with one click
Selective sync means no need to buy Tb of physical storage on portable devices

Cons

Selective sync is a major feature that should be more easily accessible and simpler to use (eg highlighting large directories that are rarely accessed)
File search on dropbox.com is a mess. I find it very difficult to search for and find specific files easily using web access compared to in the file system on my Mac.

Likelihood to Recommend

Home based offices where large IT infrastructure isn't available or appropriate. Allows remote access and reduced dependence on any one device.

Verified User

C-Level Executive in Corporate (1-10 employees)

Vetted Review

15 years of experience

Pricey but good

Rating: 9 out of 10

June 30, 2025

Use Cases and Deployment Scope

Dropbox is perfect for backing up my photos and important documents. It's easy to use and syncs most content within a few seconds. It's helped me in the past no end when I need decent cloud storage options and access them from anywhere. The price ain't cheap but it is worth it.

Pros

Photograph backup
Access anywhere
Sharing of files

Cons

Price
Search functionality
App updates

Likelihood to Recommend

It's useful for sharing documents with specific individuals. You can share photos or documents or even entire folders with people, and they can only access what you set. They can't even see other folders.

Verified User

Technician in Information Technology (201-500 employees)

Vetted Review

10 years of experience

REVIEW

Rating: 9 out of 10

June 30, 2025

Use Cases and Deployment Scope

I do a lot of fashion work but also keep my personal stuff in there. folder system is great but it does already sync in with my phone (photos), which is great but I have thousands of photos being saved that I deleted from my phone, plus those I do want to keep are duplicated since I add them to separate folders . Files are great though to share with others

Pros

editing videos function (could add a few more things though)
filing system
user friendly, sharing with others

Cons

sometimes I get confused where something has been saved
to be able to turn off location of any videos and photos (am not sure if it's already there and I don't know how to use it)
maybe be able to turn powerpoint files into accessible links to forward (I try to send my portfolio on platforms such as Upwork, Linkedin, even email and it's very difficult since the file is big

Likelihood to Recommend

I don't use it for much else except storing my videos and photos and files, for sharing and forwarding them to others so it's hard to describe what it is well suited for. Definitely as a file sharing space between colleagues and friends. It could potential be useful to have a tutorial video to show what all functions it has other then a storage area and file sharing platform.

Verified User

Consultant (11-50 employees)

Vetted Review

15 years of experience

Recommend Dropbox

Rating: 10 out of 10

June 30, 2025

Use Cases and Deployment Scope

I use my Dropbox to connect computers at different stations. I like it because I always have access to the most recent versions of the different documents that I'm working on and don't have to worry about being logged into a server or accidentally saving an outdated copy over the newest version.

Pros

syncing between station
Cost = free!
Saved document history

Cons

More space for free accounts
Notification when copies are conflicting
Ability to open online documents without having to download them.

Likelihood to Recommend

I use Dropbox for syncing my own files and for saving photos from my phone (so they sync wirelessly). The only spot where it doesn't work out as well is when multiple people have a file open at the same time; it often created a conflicting copy that I have to merge later.

Verified User

Employee (11-50 employees)

Vetted Review

8 years of experience

Great product

Rating: 10 out of 10

June 30, 2025

Use Cases and Deployment Scope

I used Dropbox mainly for research collaborations with colleagues and co-authors in my organisation. It has made it possible for file co-editing, which is very important for me. I also use it to back up large files for my laptop. I have been a regular Dropbox user for years and have never encountered any problems with it.

Pros

I especially enjoy the feature of tracking the editing history and I can recover the file to a file version in the past, which helps a lot when me or a colleague has accidentally done something wrong.

Cons

If Dropbox could allow more flexibility in the prepaid plan, it would greatly assist with financial year budgeting.

Likelihood to Recommend

Dropbox is extremely well-suited for research collaboration. At least within my circle, almost of every colleagues of mine are using it for jointly projects.

Verified User

Employee in Research & Development (10,001+ employees)

Vetted Review

10 years of experience

Dropbox

Rating: 8 out of 10

June 30, 2025

Use Cases and Deployment Scope

I use Dropbox for the large files required in my industry of book publishing. Generally speaking I am very happy with what the account gives and supports me with. Sometimes I get confused with transmission of files, and that is becoming increasingly difficult as all of the other systems I use in IT make an unfortunate turn to AI add-ons which I find utterly confusing and counter intuitive.
But Dropbox in broader terms makes my working days much smoother. Thank you.

Pros

Dropbox Transfer is impeccable as a mode of transmission.
Storing VERY BIG FILES (I have many!)
working in with my computing needs and storage.

Cons

Managing an order in Dropbox with folders and sub-sets is something I find a bit daunting and confusing.
Ways to keep the larger picture on file and folder systems would be helpful.
Otherwise I am happy after four years of using Dropbox.

Likelihood to Recommend

It is perfect for my needs.

Terri-ann White

Publisher in Corporate at Upswell Publishing (1-10 employees)

Vetted Review

4 years of experience

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