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DreamHost Reviews & Insights

Score9.3 out of 10

26 Reviews and Ratings

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Community insights

TrustRadius Insights for DreamHost are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Reliable and Great Uptime Service: Many users have praised the Linux-based Web Hosting for its reliability and great uptime service, stating that they have experienced limited technical issues. The consistent performance of the hosting has been appreciated by multiple reviewers.

Excellent Customer Support: Several reviewers have expressed their appreciation for Dreamhost's customer support, mentioning that they have never had a problem that wasn't solved by them almost immediately. They also mentioned that every question they asked was responded to within 24 hours, highlighting the prompt and helpful nature of Dreamhost's customer support team.

Easy-to-Use User Interface: Users have found Dreamhost's user interface to be extremely easy to use, with an intuitive dashboard that allows for easy navigation without causing any confusion. The simplicity and user-friendly nature of the interface have been commended by many customers.

DreamHost Reviews

1 Review
Engineering

Optimized WordPress hosting without breaking the bank

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

We use DreamHost for deploying WordPress sites, exclusively. Utilizing DreamHost's "DreamPress" offering allows the flexibility of a self-hosted installation (install whichever plugins you like, have direct access to the site code and configuration) while getting some of the optimization features of a hosted WordPress platform (eg, varnish caching, optimization, resource allocation, etc).

Pros

  • Automatic WordPress updates
  • Site provisioning and set-up
  • Reasonably available customer support

Cons

  • The web interface for managing WordPress deployments, command line users, domains, and SSL certificates has the most room for improvement.

Likelihood to Recommend

DreamHost's services are best targeted towards personal sites or small to medium sized business sites for businesses that don't have a full-time IT staff to manage WordPress or the infrastructure that goes along with it. If the requirements of the web site/application exceed that of a simple webserver and mysql database (eg, memcached, redis, etc, or other custom services), DreamHost's services are likely to be lacking. Which is not to say you couldn't use those services with the DreamHost deployment, just that they're unavailable from the same vendor, and as such there will be a performance penalty when utilizing them cross-vendor.

More technical natured folk who want to get into optimizing performance of their site on the server level (beyond the software that DreamHost provides, and the actual application software) will want a more robust solution. Larger deployments of sites (WordPress or otherwise) where the deployment is more advanced than a simple application server, will likely also want to look elsewhere.
JR
Jim Rubenstein
Chief Technology Officer in Engineering at LoudDoor, LLC (11-50 employees)
Vetted Review
DreamHost
3 years of experience
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