DocuWare Reviews & Insights

Score9.2 out of 10

32 Reviews and Ratings

Community insights

TrustRadius Insights for DocuWare are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Good OCR Feature: Many users have praised the software's OCR feature for its accurate conversion of scanned documents into editable text. This functionality has been widely appreciated by reviewers for its reliability and efficiency, making it a valuable tool for managing digital documents effectively.

Easy-to-Use Web Interface: The intuitive web interface of the software makes it easy to navigate and use, as highlighted by multiple users. Its user-friendly design ensures a seamless experience while accessing and managing documents, contributing to improved productivity.

Powerful Scanning Tools: Reviewers have consistently praised the software's robust scanning tools for their efficiency in quickly and effectively scanning documents. These advanced features provide users with the ability to streamline document management processes and enhance overall productivity.

DocuWare Reviews

2 Reviews

Mid-sized Companies (51-1,000 employees)

DocuWare can manage your old school paper documents in a modern interface

Rating: 8 out of 10

Incentivized

April 22, 2022

Use Cases and Deployment Scope

Its scope has changed over the years. It's not used quite as much as it once was. It's used now to disseminate multiple resident documents to our external property management system. It's also used for internal workflows. Previously it stored all of our resident's docs as well as all of our check copies from Accounts Payable.

Pros

Good OCR
Easy to use web interface
Powerful scanning tools
Great document processing

Cons

OCR is serviceable but has trouble capturing certain documents info 100% of the time
Web interface can have slow down issues from time to time

Likelihood to Recommend

We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.

Bill Szczytko

Chief Information Officer in Information Technology at Maryland Management (Real Estate, 201-500 employees)

Vetted Review

12 years of experience

View profile

Docuware ...saves time and money in this digital world

Rating: 10 out of 10

Incentivized

April 15, 2022

Use Cases and Deployment Scope

Docuware is our digital storage and retrieval system. We started using Docuware when the time spent manually storing and retrieving old paperwork was to costly to continue the old way of doing it. Now we can retrieve in seconds. The information being stored is crucial to figuring out returns to vendors and the credits expected to be received. We also use this for POD's of invoices for customer requests.

Pros

clarity is stored documents
retrieval in seconds
ease of use by numerous users in multiple locations

Cons

looking for more tutorials for new users

Likelihood to Recommend

We mostly use Docuware for figuring out issues and problems with either vendors shipments and invoicing and resolving shipping issues to customers with the retrieval of original documents quickly.

scott helfer

Accounts Payables in Finance and Accounting at Banner Plumbing Supply (Wholesale, 51-200 employees)

Vetted Review

6 years of experience

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