DocuWare Reviews & Insights

Score9.2 out of 10

32 Reviews and Ratings

Community insights

TrustRadius Insights for DocuWare are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Good OCR Feature: Many users have praised the software's OCR feature for its accurate conversion of scanned documents into editable text. This functionality has been widely appreciated by reviewers for its reliability and efficiency, making it a valuable tool for managing digital documents effectively.

Easy-to-Use Web Interface: The intuitive web interface of the software makes it easy to navigate and use, as highlighted by multiple users. Its user-friendly design ensures a seamless experience while accessing and managing documents, contributing to improved productivity.

Powerful Scanning Tools: Reviewers have consistently praised the software's robust scanning tools for their efficiency in quickly and effectively scanning documents. These advanced features provide users with the ability to streamline document management processes and enhance overall productivity.

DocuWare Reviews

2 Reviews

Enterprises (1,001+ employees)

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The experience of Docuware platform

Rating: 8 out of 10

Incentivized

December 14, 2018

Use Cases and Deployment Scope

Docuware Cloud started as a tool for a department that needed to start a process of documentation and ordering. This tool was adding a lot of value and information to our process. We have managed to improve the purchasing process, and now we have a flow to document every part of the process from when the order is entered until the payment is confirmed. This helps to have a better response and control of information.

Pros

Control of the flow of online processes
Automation of the company processes
Online forms and digitization of processing documents

Cons

Integration with corporate domains. Administration is complex.
Some features require a separate download.

Likelihood to Recommend

I like Docuware Cloud forms designer. You can drag various elements onto the form and quickly place them where you want. This function permits more interaction and faster work.Consulting many documents in different places can be very tedious because you must perform several downloads.

Verified User

Manager in Information Technology (1001-5000 employees)

Vetted Review

2 years of experience

Docuware, basic document management for small companies.

Rating: 3 out of 10

Incentivized

June 13, 2017

Use Cases and Deployment Scope

Docuware is being used to document and track our purchasing workflows. The approval process was the main reason we implemented Docuware. We needed a means of tracking who was approving expenditures.

Pros

Workflow management is fairly intuitive.
Basic document management functions are handled well.
Easy to administrate.

Cons

No active directory integration, this doubles up user management.
No Outlook integration. Would be nice to be able to interact with Docuware from email.
No mobile application. We have many remote users that would benefit from this.

Likelihood to Recommend

A small business in need of document management would be able to get by with Docuware. A large business would be better off spending the money for something more advanced that integrates with enterprise software.

Verified User

Analyst in Information Technology (10,001+ employees)

Vetted Review

2 years of experience

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