TrustRadius Insights for DocLink are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Helpful Tracking Document Actions: Several users have found the tracking document actions feature to be beneficial for keeping track of who did what and when. It has been appreciated for its ability to provide a clear audit trail of document activity.
Flexible Access Control: Many reviewers appreciated the system's ability to define access capabilities and restrict certain role holders from accessing certain documents or parts thereof. This feature has provided an added layer of security and confidentiality.
Convenient Cloud Storage: The cloud storage feature, which allows for accessibility from anywhere, has been highly valued by multiple users. It enables easy collaboration and retrieval of documents on various devices, enhancing productivity and efficiency in remote work environments.
It simplifies sending invoices, POs and other documents by email and fax and also saves the documents for future reference. Without DocLink we would have to print each document to a PDF then email. [It] increases productivity and accuracy by sending documents as fast as you can hit print!
Pros
Archives documents - all your documents in one place that you can retrieve as they were printed.
Emails documents - printing and emailing in one easy step, just print to the DocLink queue and DocLink reads the email address and sends it.
Faxes documents - so your recipient does use email? You can set the document to fax if email is not available.
Cons
Need to map fields to process documents, this is a manual process that needs to be automated for the template.
Sends thru a print queue, sometimes the queue goes offline and you don't know it right away.
Doesn't always tell you if the fax delivery failed, this is partially dependent on the fax software communications.
Limited fax support, hard to match up the DocLink server with faxing solution that's compatible when the server is virtual.
Likelihood to Recommend
Nothing I know does what this does, most do archiving but not sending to the level this does.
VU
Verified User
Employee in Information Technology (Industrial Automation company, 201-500 employees)