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Dispatch Manufacturing Reviews & Insights

Score5 out of 10

3 Reviews and Ratings

Reviews

1 Review
Manufacturing

Dispatch - Track me all you want

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

We were using a very archaic methodology for tracking and shipping our orders. When switching to Dispatch, we wanted to move our shipping department into a more streamlined program, with a focus on ensuring that the delivery teams are completing the deliveries on time and notifying customers of estimated times of arrival and any shipment delays they might expect.

Pros

  • Easy to set up
  • Good integration with customer notification
  • Streamlined set up process and support

Cons

  • Buggy desktop app interface
  • Mobile app needs a lot of improvement
  • Login for vehicles can be a bit tricky

Likelihood to Recommend

Dispatch is well suited for teams looking to improve their delivery notification process. The ability to notify customers via automated phone call or text is invaluable and takes the burden away from the drivers and delivery team on the ground, who can be unreliable and inefficient at times depending on the situation.
Vetted Review
Dispatch
1 year of experience