What is Dialpad Connect?
Dialpad Connect is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface.
Categories & Use Cases
Top Performing Features
Answering rules
Ability to enter rules to route calls to main number or other extensions in case of absence
Category average: 8.6
Directory of employee names
Voice directory of all employees for self-service dialing
Category average: 8.4
Message alerts
Receive SMS and email message notifications for voice and fax messages
Category average: 8.4
Areas for Improvement
Team document sharing
Documents can be shared with other team members.
Category average: 8.4
Call recording
Automatic recording of inbound and outbound calls
Category average: 8.5
Online Fax
Ability to send and receive faxes over the internet
Category average: 7.8
