Based on 6 verified reviews published in the last 18 months
TrustRadius Community Insights are summaries of user sentiment data from TrustRadius reviews and, when relevant, HG Insights data.
Overview
Synthesised from 6 reviews | Last Published May 26, 2026
Remote Desktop Manager serves as a central platform for organizations to secure and manage access to diverse remote systems and IT infrastructure, addressing the complexities of modern IT environments. In TrustRadius reviews, its ability to provide centralized access and organization for numerous servers and devices is frequently highlighted, alongside its intuitive interface that simplifies operations through features like auto-login and streamlined password saving. Reviewers widely appreciate its robust security features, particularly integration with existing password management systems.
The product consistently delivers time savings for IT staff by streamlining remote access processes and enhancing security postures through secure account management. While it significantly boosts IT operational efficiency and security, one reviewer noted its direct ROI might be more localized to IT operations rather than broader company-wide strategic goals. Overall, reviewers express positive sentiment regarding its effectiveness in managing and securing remote access.
Pros
Centralized access and organization for diverse IT infrastructure
Robust and secure credential management with flexible options
Streamlined remote access processes and simplified connections
Intuitive interface with features like auto-login and password saving
Integration with existing password management systems for enhanced security
Cons
Return on Investment (ROI) may be localized to IT operations rather than broader business objectives
I currently use Remote Desktop Manager to access servers on my network. With Remote Desktop Manager, I can organize all my servers and share them with my team. Throughout my experience with the Software, I have never encountered any problems, but I have consistently had great agility in accessing my environment.
Pros
Secure password sharing.
Constant updates with improvements.
Devolutions PAM is configurable in Remote Desktop Manager.
Likelihood to Recommend
Remote Desktop Manager is recommended for environments with many servers, and a software that organizes everything in one place is necessary to facilitate the management of an Infrastructure team in a company.(TR)
O Remote Desktop Manager é indicado para ambientes com muitos servidores e é necessário um Software que organize tudo em um só lugar para facilitar o gerenciamento da equipe de Infraestrutura de uma empresa.
This is like the Swiss army knife of remote desktop managers. It can connect to anything including out of band management like iLo or iDRAC. You can use it for SSH, VNC, ARD, team viewer and more. It's a tool I use every day. Even the free version is feature rich.
Pros
Organized layout
Stores credentials securely
Backup of configuration
Cloud login
Cons
I'm overall very happy with the product.
Likelihood to Recommend
Whatever platforms you're running in your infrastructure, Remote Desktop Manager is for you. It can connect to virtually anything, store credentials, VPN Gateways and SSH connections. I use to to manage almost all connections. It's easy to keep your sessions organized and passwords managed. You can also favorite sessions which can be opened simultaneously.
VU
Verified User
Administrator in Information Technology (501-1000 employees)
Between Windows, Unix, VMware, etc., there are numerous server types to connect to from my client PC. I've searched for many years for a product that can do all of this without me having to rely on different applications for each. When I first heard of Remote Desktop Manager I was skeptical it could live up to its claim of such platform connectivity. In the end, my feeling was correct.
Pros
Is regularly updated
Provides connectivity for the most common platforms
Cons
Connectivity to platforms in general
Stability overall
Likelihood to Recommend
For your basic Windows RDP connections the product works well, although I experienced random crashes while using the application. I realize how difficult providing connectivity to so many different platforms can be, but the saying about "quality over quantity" rings true in this case.
VU
Verified User
Administrator in Information Technology (201-500 employees)
We use Remote Desktop Manager to manage remote sessions, keeping our session organized and consistent amongst our team. We can organize, add, and ensure all of our remote session are in the same place and are easily updated from a single point. It also helps us tie in automation in some cases.
Pros
PAM
Manage Remote Sessions
Organize
Security
Cons
Documentation
Speed
Resources
Likelihood to Recommend
The software is flexible enough to be used in most scenarios. I'd say you can use the 'free' version to manage fewer sessions and with a smaller team or solo team, but the full version is better for centralized environment with many people or with a tenant or role based access to systems. It's overkill if you only remote into 1 or 2 systems unless you make use of the integrations it offers.
It is used to access our electronic displays remotely. I can run around and plug in a keyboard into each of the PCs that run our electronic displays and work on them directly but it is way more efficient to log into the backend of each and make the change on each of them at the same time. I also use RDM to connect to servers and make changes on them as well. The servers have no local access because they are VMs but I can remote into them and make changes. RDM makes it possible to have all of those connections at the same time on different tabs so I can get a lot of work done is a short period of time.
Pros
You can connect to many different types of systems, RDP, VNC, SSH, Telnet, VPN, WebDAV, FTP, ARD and more.
Your session data can be stored in a cloud system to move them back and forth on multiple devices.
You can also send commands to the systems via actions, so if you have repetitive tasks it helps make it quicker.
Cons
The system takes a bit of screen real estate.
It takes a bit to set it up when you have many different systems that you want to connect.
There are more features than I will ever find and I wish I knew them all but I can't even expect to find them all.
Likelihood to Recommend
If you use any system where you connect remotely and have to get into the system from time to time. RDM makes it so you can just make all those connections and never have to input them again. Just click the server/connection you want and you will be able to make changes.
Our whole department uses Remote Desktop Manager (RDM). The issues that it solves is being able to access our department servers across the campus. Since our information is sensitive having the ability to log in via RDM has shown to be very helpful at letting us present information to our customers as well as keep our information about how we run business secure.
Pros
Provides a secure network connection to your base computer, as well as allows for mobility.
Company provides great customer support and troubleshooting if needed.
Allows your in-house IT department to troubleshoot computers remotely, which is especially helpful in large meetings when you are having technical difficulties.
I have also noticed a smooth file transfer process.
Cons
Sometimes the connection has trouble or freezes on you and you have to start over.
A little more onscreen "help" would be nice for the employees that need a little extra guidance.
It would also be cool if the computer you are trying to access did not have to be on when you are accessing it.
Likelihood to Recommend
RDM has saved me in meetings where I did not have the information that was needed on me due to unexpected questions. But I was able to quickly log in to my office computer and pull up the information that the customer was requesting.
Instances, where I do not think it is highly needed, is a small office environment where you do not travel, have off-site meetings, or do a lot of work from home.
