Based on 6 verified reviews published in the last 18 months
TrustRadius Community Insights are summaries of user sentiment data from TrustRadius reviews and, when relevant, HG Insights data.
Overview
Synthesised from 6 reviews | Last Published May 26, 2026
Remote Desktop Manager serves as a central platform for organizations to secure and manage access to diverse remote systems and IT infrastructure, addressing the complexities of modern IT environments. In TrustRadius reviews, its ability to provide centralized access and organization for numerous servers and devices is frequently highlighted, alongside its intuitive interface that simplifies operations through features like auto-login and streamlined password saving. Reviewers widely appreciate its robust security features, particularly integration with existing password management systems.
The product consistently delivers time savings for IT staff by streamlining remote access processes and enhancing security postures through secure account management. While it significantly boosts IT operational efficiency and security, one reviewer noted its direct ROI might be more localized to IT operations rather than broader company-wide strategic goals. Overall, reviewers express positive sentiment regarding its effectiveness in managing and securing remote access.
Pros
Centralized access and organization for diverse IT infrastructure
Robust and secure credential management with flexible options
Streamlined remote access processes and simplified connections
Intuitive interface with features like auto-login and password saving
Integration with existing password management systems for enhanced security
Cons
Return on Investment (ROI) may be localized to IT operations rather than broader business objectives
As a password manager, password vulnerability checker for all my access to websites, social networks, news portals, payment sites, etc., and also as a software license control and expiration checker. It's a robust, reliable, and flexible platform. I can log into any site without remembering any passwords with auto-login, and it offers the option to export accounts and also import user accounts from JSON files.
Pros
Password Manager
Remote Work
Remote Assistance
Cons
Multiwindow
Likelihood to Recommend
To better manage user accounts and software and web app licenses, with full control over user registration and passwords, a password analyzer, password expiration dates, and a comprehensive password generator with XML support.It allows me to have full access to all accounts even if I can't remember the passwords, using data connections like remote desktop. It's better than most solutions on the market.
We have many virtual machines (some windows, some linux some even FTP) and Remote Desktop Manager lets us seemely connect to each of them without having to contaly share details or logins...
Pros
Easy to connect to any sort of endpoint
Makes passthrough of devices or locations to that machine easy
Credentials are securely stored (or not) with many options as to how to best secure them for your needs
Cons
Occasionally there is a UI bug where the sidebar goes missing and you have to delete some files in %localappdata% to bring it back
Would be great if it could also connect to serverless SQL instances like Azure SQL
If computer sleeps and wakes with Remote Desktop Manager open it will comtimes ask you to re-login for no reason - as when you close and reopen Remote Desktop Manager it works
Likelihood to Recommend
Great centralized management of remote connections and the credentials for said connections - so makes repetitive tasks a breeze as you can just say "RDP onto the build server" without having to share or lookup all the details each time.
Support for a petrola of connection types makes it able to connect to just about anything, and it makes duplicating existing connections (to say log in to the same machine under a different user) as easy as a right click.
Remote Desktop Manager helps me easily access all of the remote instances I typically need to access. This includes several SSH sessions, some Remote Desktop sessions, and some web portals. The software makes it extremely easy to save passwords and duplicate entries needed. It is extremely convenient being able to access all of the machines I need in a single platform.
Pros
It is good at saving SSH sessions and the needed credentials so it is a single click to connect after the first connection.
I have used it to create multiple Microsoft Remote Desktop entries. This has saved me a lot of time over using the native Windows application.
The platform offers a very easy to configure cloud backup for your vault entries. I have migrate through several machines and done many resets and it is super easy to import my entries again by just signing into my account.
Cons
Really I am not a big power user so I don't have a lot to offer in this area. The only thing I always like to see is additional theme options. It has light and dark which is fine but more colors are always nice.
Likelihood to Recommend
I think the platform is very good if you are often accessing several remote machines through a variety of methods. I access several SSH sessions, a handful of RDP sessions, and some web portals. If you are only accessing a couple of sessions then this may be more of a hastle than it is worth to use.
Remote Desktop Manager is an application that enables the computer users to log unto another computer (usually company machine), in a remote location, to perform a task.
When such a task involves assisting or troubleshooting to resolve an incident, it is called Remote Assistant. Whatever the case may be, the concept is built on connecting to from a base computer to another computer in a remote location to perform a task.
Pros
Customer service delivery, whereby you can connect to clients to assist and resolve an incident.
Working from home logging onto office based machine.
It helps to attend to a problem more quickly, thereby saving the cost of relocation and commuting to distant places.
Speed and cost elements are critical here.
Cons
A case in point is where there are connectivity issues like congestion, poor network, or absence of it.
Access control or security concerns that may prevent the service giver from accessing and assisting the client.
Where the expected feedback may not be adequately communicated to the service giver due to the client's limited knowledge, this would be different if the assisting Technician/Engineer is physically present.
Likelihood to Recommend
Where distance (physical location) is a factor, but there are no connectivity issues, it is well suited, but where there is connectivity issue, and the distance and commuting are no problems, physical contact instead of remote desktop is advised. It is a matter of cost and benefit, quality service, and Service Level Agreement delivery.
I'm using RDM since 2011. It's a really easy program where you can store and share (securely) all kinds of connections you can think of. For smaller companies, it lacks security features like 2FA, but for some time now, you can log in to RDM using your Office365 account, where you can set it to use MFA. However, it would be better if also smaller companies could use the native security features in RDM (or DPS). Other then that, I like it!
Pros
Store every type of connection.
Share with colleagues.
Cons
Not all security features are available for smaller companies (like 2FA).
Likelihood to Recommend
It's excellent for storing of every type of connection you can think of.
I use it on a daily basis as my one-stop app for all my daily IT support needs, it means I have quick and easy access to all my client's sites and sessions in one app. Before Devolution's Remote Desktop Manager, I had to use several applications to do the same jobs I now do with just the one app.
Pros
Massive selection of entry/session/credential/notes.
Multiple data source types available to use, some of which are hosted by Devolution themselves
Has an addons manager which means if you can't find what you're looking for in regards to entry/session/credential/note types, etc., then you can probably download those via the addon manager.
Cons
I would like to see advanced auditing in the Devolution's drive data source like there are in some of the others. But that's just something I'd like to see, it doesn't hinder my using the app.
I would love to see even more addons available from even more software and service developers, but again the addon manager is great already so it's not a hindrance what so ever.
Likelihood to Recommend
I've tried many alternatives since discovering Remote Desktop Manager by Devolution's but none have come close to all that Devolution's RDM can do. I am a freelance IT Consultant who does nearly all work now remotely. With RDM I only need the one app for everything I do on a daily basis and I've not come close to utilizing all it's able to do and, if that wasn't enough, the Devolution's Devs keep updating with new features, improvements, and fixes. Also, the Devolution's catalogue is growing and they all work efficiently with one another.
If you can't find an entry type you want to use in RDM then take a look at its add on manger which has even more useful entry types for the majority of the other big named apps out there meaning what you're able to do in one app keeps expanding further all the time.
All I can say is if you use remote desktop managers of some sort then you really must give Devolution's Remote Desktop Manager a go, I'm quite sure you will never look back!!!!!
VU
Verified User
Consultant in Information Technology (1-10 employees)
It is used to access our electronic displays remotely. I can run around and plug in a keyboard into each of the PCs that run our electronic displays and work on them directly but it is way more efficient to log into the backend of each and make the change on each of them at the same time. I also use RDM to connect to servers and make changes on them as well. The servers have no local access because they are VMs but I can remote into them and make changes. RDM makes it possible to have all of those connections at the same time on different tabs so I can get a lot of work done is a short period of time.
Pros
You can connect to many different types of systems, RDP, VNC, SSH, Telnet, VPN, WebDAV, FTP, ARD and more.
Your session data can be stored in a cloud system to move them back and forth on multiple devices.
You can also send commands to the systems via actions, so if you have repetitive tasks it helps make it quicker.
Cons
The system takes a bit of screen real estate.
It takes a bit to set it up when you have many different systems that you want to connect.
There are more features than I will ever find and I wish I knew them all but I can't even expect to find them all.
Likelihood to Recommend
If you use any system where you connect remotely and have to get into the system from time to time. RDM makes it so you can just make all those connections and never have to input them again. Just click the server/connection you want and you will be able to make changes.
I use it in multiple companies to access my resources. I also use it at home to support my customers. I've created some automatic connections so I don't have to start my VPN connections all the time. I don't have to worry if I'm on site VPNed in or not, RDM does the checking and connecting for me. It saves me time when I'm in a hurry to connect to a resource to fix an issue. Also, I use a shared data source on OneDrive so I don't have to spend my time copying my password to different laptops. Saves me time and hassle. The price is very reasonable and with the amount of time, I save it's well worth the coins. I've been using it for years and have not seen a product that makes me want to change.
Pros
Creates dynamic connections that don't require me to remember all my passwords
Creates dynamic connections that don't require to check if I'm local or remote. RDM does it for me
Support multiple types of connections and information repository.
Cons
Honestly, for my usage, I have not found any missing features. It works great and does what it needs to for me.
Likelihood to Recommend
My best scenario is going from work to home and not having to worry about being local or needing to remote in. RDM does the checking for me. Plus with my data source on OneDrive, I don't even have to worry about an out of sync password on my different workstations. They are always all in sync even when working at different sites and for different companies.
We use Remote Desktop Manager as a business critical application by storing the password for more than 1000 corporate clients. It is used by our internal call center and project staff to connect to the different client sites and IT infrastrucutre. The reason why we use it is to keep the client password secret for our staff and protect the business if we have to replace or fire one of our techs without them knowing the actual password.
Pros
Prevents passwords from being leaked through the organisation
Centralises password information in a secure database
Manage our clients in one tool
Cons
Eventually could be used by users instead of IT staff
Slow to load database when you have a lot of files or documentation
Likelihood to Recommend
Good for IT Businesses managing different IT infrastructure.
I am using it in conjunction with VPN to manage customer servers. It is used by at least three other consultants. It addresses the need to organize multiple customers and their servers and keep organized about it along with keeping credentials in one place.
Pros
Store information on multiple customers
Keep RDP sessions organized
Allow multiple sessions in tabs
Cons
Better password management for multiple SSH hosts.
MySQL support
Likelihood to Recommend
I think it is great for managing multiple desktops internally as well as externally. It is especially great for external management as you can specify to log onto a VPN before connecting to the target. If you are a small shop with just a few computers, this may not be for you.
