Based on 6 verified reviews published in the last 18 months
TrustRadius Community Insights are summaries of user sentiment data from TrustRadius reviews and, when relevant, HG Insights data.
Overview
Synthesised from 6 reviews | Last Published May 26, 2026
Remote Desktop Manager serves as a central platform for organizations to secure and manage access to diverse remote systems and IT infrastructure, addressing the complexities of modern IT environments. In TrustRadius reviews, its ability to provide centralized access and organization for numerous servers and devices is frequently highlighted, alongside its intuitive interface that simplifies operations through features like auto-login and streamlined password saving. Reviewers widely appreciate its robust security features, particularly integration with existing password management systems.
The product consistently delivers time savings for IT staff by streamlining remote access processes and enhancing security postures through secure account management. While it significantly boosts IT operational efficiency and security, one reviewer noted its direct ROI might be more localized to IT operations rather than broader company-wide strategic goals. Overall, reviewers express positive sentiment regarding its effectiveness in managing and securing remote access.
Pros
Centralized access and organization for diverse IT infrastructure
Robust and secure credential management with flexible options
Streamlined remote access processes and simplified connections
Intuitive interface with features like auto-login and password saving
Integration with existing password management systems for enhanced security
Cons
Return on Investment (ROI) may be localized to IT operations rather than broader business objectives
The main reasons I used Remote Desktop Manager, is to manage all my servers and network appliances under one platform. It provided me with all the tools I need to manage properly. The feature to make a profile and access a group of devices with one user and password with proper security is every Network engineer dream.
Pros
Listing all devices under different groups for better arranging of zones.
Different access method like SSH, Telnet and HTTPS.
Creating one profile to access a group of devices with one username.
Accessing more than one device in a multiple window.
Cons
Managing profile sometime gets confusing with multiple devices.
When working with multiple windows it's hard to keep the windows open and manage other windows.
The option to add Switches and routers to be managed is great.
Likelihood to Recommend
Remote Desktop Manager is the daily app that I use to manage my day-to-day tasks and activity. It makes me access all my servers and computers with one click thanks to the profile that manage the access details. Opening multiple servers in multiple windows and jump between them saved me so much time when managing multiple servers for multiple sites. Remote Desktop Manager is the best app for any System and Network engineer in enterprise organization.
VU
Verified User
Engineer in Information Technology (1001-5000 employees)
I am a Systems Engineer, I remote into servers daily, several at a time and several times a day. Remote Desktop Manager helps me keep my server list organized and each server easily accessible. I can safely store my list and sync it between machines without having to rebuild it or export/import on each machine where I use Remote Desktop Manager (RDM). I cannot adequately convey how much I appreciate RDM and how much it has improved my daily duties.
Pros
Microsoft Remote Desktop
SSH (Putty replacement)
Organization of connections
Cons
RDM for Linux lags slightly behind the Windows version in stability.
Likelihood to Recommend
I have hundreds of servers that I need quick access to, Remote Desktop Manager (RDM) makes that possible on any machine that I am using at the time. It does not matter what type of connection is needed RDM has it built in.
VU
Verified User
Administrator in Information Technology (1001-5000 employees)
Working in a large environment with many different IT groups using different tools, we were constantly struggling with keeping passwords in sync, lack of documentation, and tool sprawl. We needed a solution that allowed multi-user access, a centralized database so everyone had consistent data and role-based access control with logs. We chose Remote Desktop Manager for both its features and its affordability. We liked it because it allowed us to share information quickly and easily. Our information security team liked it because it allowed for MFA login protection, logging, session recording, and password aging reports. It's rare that InfoSec and IT agree on anything, but Remote Desktop Manager is one of those tools that everyone will like when they start to use it.
Pros
Multi-remote apps (RDP, VNC, Powershell) in one multi-tabbed interface
Rich API so we can sync to and from our CMDB and other tools
Ever increasing features making the product more valuable
The documentation tab. Seriously. It will change your life
Cons
Without reading the documentation, people will only use about 10% of the app's true capabilities
The native ftp/ftps/sftp tool is lame, but the FileZilla integration works great
I'd love to see them work more Azure/Graph API into the product
Likelihood to Recommend
I recommend Remote Desktop Manager to all of the teams in IT in my firm. Some of the less technical ones find it a bit intimidating at first, but I find that after about 4 weeks of using it, I wouldn't be able to take it from them if I tried. Remote Desktop Manager Enterprise is not the cheapest app out there, and if a smaller group does need collaboration, or only needs to be tabbed RDP capabilities, there are other tools that can do it.
VU
Verified User
Manager in Information Technology (1001-5000 employees)
I use Remote Desktop Manager for all my remote management needs from SSH to hosts, RDP to Windows servers, and consolidation of web platform management. The tool is invaluable and one that should be in more admins' toolboxes. I know that I haven't even touched the surface of the full capabilities, but even what I use it for makes life so much simpler.
Pros
Consolidation
Use of many protocols
Cons
Making all features well known
Likelihood to Recommend
Really the biggest impediment to the tool is cost. Other tools are out there that are free, however, they are not as viable of tools. However management often just focuses on the cost. It will take some work to make the argument for the tool, but I think even to buy it personally is worth it.
VU
Verified User
Consultant in Professional Services (1001-5000 employees)
We use Remote Desktop Manager to manage remote sessions, keeping our session organized and consistent amongst our team. We can organize, add, and ensure all of our remote session are in the same place and are easily updated from a single point. It also helps us tie in automation in some cases.
Pros
PAM
Manage Remote Sessions
Organize
Security
Cons
Documentation
Speed
Resources
Likelihood to Recommend
The software is flexible enough to be used in most scenarios. I'd say you can use the 'free' version to manage fewer sessions and with a smaller team or solo team, but the full version is better for centralized environment with many people or with a tenant or role based access to systems. It's overkill if you only remote into 1 or 2 systems unless you make use of the integrations it offers.
Remote Desktop Manager is used for transparency of new remote locations taken over from different companies.
Pros
Transparency of the infrastructure.
Password management.
Documentation.
Cons
Usability (MS look and feel).
Picture acrobatics.
Likelihood to Recommend
In my area of work, this is a must-have. We use it to document processes since we cannot remember them anymore since there is simply soo many different processes because of many different remote locations.
VU
Verified User
Employee in Information Technology (10,001+ employees)
Many IT professionals use Remote Desktop Manager throughout our organization. Remote Desktop Manager is a critical component of working in many different server environments. It organizes remote connectivity to servers in such a way that it makes it easy to jump around in and out of servers to do needed work. The folder structure is similar to Windows Explorer and makes it easy to organize the servers in logical groups. Credentials can be managed easily in one place and applied to individual or groups of servers. Lots of flexibility in setting up the environment, this can be a huge time saver if utilized.
Pros
Remotely access hundreds of servers in a clean and organized environment.
Swap back and forth between several live sessions easily with tabs.
Cons
If using more than one monitor with different resolutions, moving Remote Desktop Manager server resolutions don't match the second monitor when moving from one monitor to another.
Likelihood to Recommend
I recommend Remote Desktop Manager to any IT professional that needs to manage logging in and out of servers remotely. There are tons of features, but even just for simple organization of servers and credentials and the ability to work in multiple server environments and navigate freely and easily among them, this tool is outstanding.
VU
Verified User
Administrator in Information Technology (1001-5000 employees)
Remote Desktop Manager is used by many team members within my organization and I recommend it to any users I see using a Remote Desktop type product. It allows for storing and creating various different connection types. It keeps a backup of your connections. It allows for searching for your various connections. Any type of remote connection type that is needed can be accomplished with a single product.
Pros
Allows for storing large numbers of connection profiles.
Multiple connections can be performed at a single time all within a single window.
Can backup and restore connection settings or store in the secure cloud.
It can track/report on users activity.
Cons
It could be a little faster to load/startup.
It could be a little faster when connecting to remote clients.
Likelihood to Recommend
If you have a need to support/connect to various remote computers/sites then Remote Desktop Manager is the go-to product. If you only need to connect to a few machines, and don't need different connection types, it's not really the tool to use.
We are using it for our PAM solution as well as other teams are using a central database for a group of servers. It gives a better way to user our PAM solution for RDP purposes.
Pros
The ability to connect with our PAM tool.
Cons
Not sure just started using the tool about 3 months ago.
I typically say this to people… “Imagine a world where all of the things your users do can be managed in one place and call that island devolution.”
Instead of these users trying to figure out what they’re doing next and having a messy blob of sessions open, everything is organized, embedded, and fast. Lawyers are demanding (and insanely expensive) so the faster production moves, the better off everyone is. I feel like RDM was a critical part of our company’s story… from start-up to the acquisition by Xerox which later split off BPO divisions into Conduent. The ability to keep people focused on the end zone kept my sanity in check and our success driven.
Pros
Batch edit – I have far too many sessions that require user specific modifications
Users, Groups, Roles – Critical when fine tuning user experience/destructiveness
Macro/Scripts/Tools – Just plain handy and usable… continuous ping for all of those reboots.
Love it.
Cons
Ingest of endpoints/sessions - Could be easier.
Memory requirements... not sure there's anything they can do about that since it's not really reinventing the sessions.
Likelihood to Recommend
Session Management – With around 2000 entries, I guess this goes without saying. I remember a time
when there were a growing number of sessions to manage and the software available was pretty
difficult to use and lacked the functionality that I needed.
User Experience/Hatemail – The interesting thing about this business is that many of the users also need
roughly the same session management tools to do production work. They focus on the applications at
the endpoint whereas I focus on the endpoint. This means that they don’t have time/energy to figure
out the sessions and if things aren’t easy for them… well… work slows and they get frustrated… at me.
Security – Due to the above, I needed to be able to figure out where/what the users were doing as well
as what they were exposed to and able to access.
VU
Verified User
Engineer in Information Technology (10,001+ employees)
