TrustRadius: an HG Insights company

Demodesk

Score10 out of 10

8 Reviews and Ratings

What is Demodesk?

Demodesk is designed to provide in-call assistance, meeting insights, and automated scheduling to help sales development representatives manage prospects and close deals.

Highly recommend for sales & marketing professionals in software space.

Use Cases and Deployment Scope

Demodesk really helped us with sales calls in the new digital world. This helps the sales team have more efficient demonstrations, automatic recordings to help remember the calls, and a much more visually appealing workspace for our prospects to see. The lack of lagging from personal screens was a huge help as well.

Pros

  • Improved branding.
  • Better quality videos.
  • Takes work off of salespeople.

Cons

  • Occasional errors that can cause issues in meeting.
  • Room for improved reporting.
  • Lengthy onboarding/ setup.

Most Important Features

  • Customization
  • Ease of use.
  • Improved screen share.

Return on Investment

  • More conversions after first sales meeting.
  • Less time organizing sales meetings.
  • Time savings.

Alternatives Considered

Microsoft Teams

Awesome for Pitch Presentations!

Use Cases and Deployment Scope

Demodesk was used as an experiment in our organization through our admissions department - as they would have to recruit agents that would also recruit future students. Therefore, we tried to use it as a sales platform when meeting new international agents instead of a simple ZOOM or Google meeting.

Pros

  • Allows attendees to work on the same screen without downloading anything.
  • No downloads or lags in the software.
  • Clean interface.
  • Ability to record sessions.
  • Interactive screen-sharing.

Cons

  • No chat functionality.
  • No intercom integration.
  • Program can become buggy and unstable.

Most Important Features

  • Simple and clean interface.
  • Ability to record sessions.
  • Interactive screen-sharing.

Return on Investment

  • Increased potential customer's engagement/sense of participation.
  • Assist in streamlining processes.
  • Webbased screen sharing without any download efforts on the lead/customer side which makes it a simple and pleasant interaction.

Alternatives Considered

Whereby

Other Software Used

Calendly, Whereby, Join.me (discontinued)

Demodesk delivers

Use Cases and Deployment Scope

I've been a part of a sales team that uses it at a previous company. It was nice to let customers schedule time with our team when it fit everyone's schedule. Also nice that we didn't have to manage it ourselves. And from an SME standpoint, I don't have to waste any time thinking about scheduling, it just shows up.

Pros

  • Scheduling
  • Time Management
  • Meeting Handoffs
  • Screen Sharing

Cons

  • Interface
  • Aesthetics
  • Pricing Model

Most Important Features

  • Sharing
  • Scheduling
  • Ease of use

Return on Investment

  • Improved Time Management
  • Higher impact meetings
  • Product showcasing

Alternatives Considered

Microsoft Teams, Slack and Zoom

Other Software Used

Microsoft Teams, Zoom, Slack

Great Tool for customer onboarding.

Use Cases and Deployment Scope

This is a very important tool we use for the sales stack. We use Demodesk to onboard our new customers. The playbooks for the demo are simply amazing; the shared control is a really good feature and helps us for an easier walkthrough of our products being offered to our customers.

Pros

  • Share control.
  • Live Preview.
  • Presentation.
  • Meeting Scheduling.
  • Content Creation.
  • Playbook Customization.

Cons

  • SF Syncing.
  • Not easy to maneuver on Mobile.

Most Important Features

  • Screen sharing.
  • Screen control.
  • Scheduling

Return on Investment

  • Demodesk has helped to improve sales by 15%.
  • Demodesk help to be hands on with out customers and had reduced churn significantly.

Other Software Used

Salesforce Lightning Platform, Salesforce Lightning Dialer, RingCentral Contact Center

Make a Dream Conference by Using Demodesk

Use Cases and Deployment Scope

Demodesk is one of the best video conferencing tools. Demodesk is in direct competition with the best in the market, i.e. MS Teams. The best part of Demodesk is its screen sharing, as there is no need to record the session in private space as it will be saved in the cloud. Instead of sharing the local desktop, they provide a virtual display that acts as a medium to meet and engage with other users or customers.

Pros

  • Screen Sharing
  • Virtual Display

Cons

  • More reporting functionality

Most Important Features

  • Screen Sharing
  • Virtual display

Return on Investment

  • Engaging meetings with stakeholders

Alternatives Considered

Microsoft Teams

Other Software Used

Microsoft Teams, Cisco Webex Share