Demodesk Reviews & Insights

Score10 out of 10

8 Reviews and Ratings

Community insights

TrustRadius Insights for Demodesk are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Improved Branding: Several users have noted that the branding of the product has been improved, creating a more professional and polished image. This enhancement is likely to positively impact customers' perception of the product.

Better Quality Videos: Many reviewers have appreciated the higher quality videos provided by the product. The improved resolution or visual clarity of the videos enhances the overall user experience and allows for better communication through visual content.

Automation of Sales Tasks: Some users have mentioned that the product effectively takes work off salespeople's shoulders. This automation feature assists in reducing the workload for sales staff, allowing them to focus on other important tasks and increasing their productivity.

Demodesk Reviews

3 Reviews

Mid-sized Companies (51-1,000 employees)

Awesome for Pitch Presentations!

Rating: 6 out of 10

Incentivized

January 26, 2023

Use Cases and Deployment Scope

Demodesk was used as an experiment in our organization through our admissions department - as they would have to recruit agents that would also recruit future students. Therefore, we tried to use it as a sales platform when meeting new international agents instead of a simple ZOOM or Google meeting.

Pros

Allows attendees to work on the same screen without downloading anything.
No downloads or lags in the software.
Clean interface.
Ability to record sessions.
Interactive screen-sharing.

Cons

No chat functionality.
No intercom integration.
Program can become buggy and unstable.

Likelihood to Recommend

Demodesk has the ability to have all meeting attendees work on the same screen without downloading anything. For us, it really increased potential customer's engagement/sense of participation, because now they can play with the software themselves instead of us showing them how it works, and they can try with a real use case instead of mock data we made.

Verified User

Administrative Assistant in Human Resources (Education Management company, 51-200 employees)

Vetted Review

2 years of experience

Demodesk delivers

Rating: 8 out of 10

Incentivized

January 25, 2023

Use Cases and Deployment Scope

I've been a part of a sales team that uses it at a previous company. It was nice to let customers schedule time with our team when it fit everyone's schedule. Also nice that we didn't have to manage it ourselves. And from an SME standpoint, I don't have to waste any time thinking about scheduling, it just shows up.

Pros

Scheduling
Time Management
Meeting Handoffs
Screen Sharing

Cons

Interface
Aesthetics
Pricing Model

Likelihood to Recommend

It's well suited if you have a lot of customer meetings and you need to juggle the time of your internal employees and external clients. Finding time where everyone's schedules link up is frustrating, as well as many meeting share sites that have limited capabilities. Demodesk is great if you have a product to show off and need a good platform to do that with.

Verified User

Director in Marketing (Marketing & Advertising company, 201-500 employees)

Vetted Review

3 years of experience

Great Tool for customer onboarding.

Rating: 10 out of 10

Incentivized

December 7, 2022

Use Cases and Deployment Scope

This is a very important tool we use for the sales stack. We use Demodesk to onboard our new customers. The playbooks for the demo are simply amazing; the shared control is a really good feature and helps us for an easier walkthrough of our products being offered to our customers.

Pros

Share control.
Live Preview.
Presentation.
Meeting Scheduling.
Content Creation.
Playbook Customization.

Cons

SF Syncing.
Not easy to maneuver on Mobile.

Likelihood to Recommend

Demodesk is an easy-to-use and intuitive screen-sharing solution. It is well-suited for onboarding customers that need assistance with navigating the new platforms and learning more about products that are being offered. The playbooks give a great opportunity for upselling.

Verified User

Employee in Customer Service (Higher Education company, 201-500 employees)

Vetted Review

2 years of experience

Loading Reviews List....