TrustRadius Insights for Demandforce are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Improved Aesthetics: Users have expressed their satisfaction with the product's updated aesthetics, noting the enhanced visibility of colors, grid lines, and font style on the front page. This improvement has significantly improved navigation and information organization for offices.
Customizable Reminder Emails: Many users have found the feature that allows them to include specific items in reminder appointment emails to be highly useful. This customization option has streamlined communication with patients, resulting in increased efficiency for offices.
Patient Reviews Functionality: The ability to receive patient reviews through the product is highly valued by users. This functionality enables offices to gain valuable insights into their strengths and areas for improvement, ultimately leading to better patient care.
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Demandforce Reviews
2 Reviews
Other Services (except Public Administration)Consumer Services2
We are currently using Demandforce to reach out to existing and past customers to either remind them of needed service or to solicit referrals and/or reviews. We lean it on it as a form of QA checking. It is directly linked/related to QuickBooks desktop, not the web.
Pros
Ability to create custom format emails (HTML or plain text).
The direct feedback from the customer ,and how to channel those responses, is great.
Cons
Poor execution for RDC/RDS environments.
Setup sync is a resource hog. It bogs down every user on initial sync who needs to use/access QB data.
Likelihood to Recommend
We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.
VU
Verified User
Director in Information Technology (Consumer Services company, 51-200 employees)