Deel Reviews & Insights

Score7.7 out of 10

28 Reviews and Ratings

Community insights

TrustRadius Insights for Deel are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Flexibility and Ease of Use: Users appreciate the flexibility and ease of use of the Deel platform, with many reviewers stating that it is easy to manage payments for global employees and contractors. The streamlined process and intuitive user interface are particularly praised by users.

Responsive Customer Support: The customer support team at Deel is highly regarded by users, with multiple reviewers mentioning their responsiveness, attentiveness, and professionalism. Users feel supported and have positive experiences when reaching out to the support team for assistance.

Speedy and Reliable Payments: Users value the speed and reliability of payments provided by Deel, as it allows for quick and seamless payments to colleagues around the world. Several reviewers mention their satisfaction with the promptness of payment processing on the platform.

Deel Reviews

2 Reviews

Engineering

Useful unified solution for contributor across the world

Rating: 8 out of 10

Incentivized

March 7, 2025

Use Cases and Deployment Scope

It helps EOR to manage their salary, payments, and time off in a single place. It also provides a way to withdraw money using the Deel card.

Pros

Manage EOR across locations
Help EOR manage their payments
Help employers manage EOR across the world

Cons

Withdraw money directly from ATMs using Deel's card
Automatically transfer payments to bank accounts and/or wallets

Likelihood to Recommend

Deel is well-suited for employers handling EOR across the world with a single platform. EOR or contractors can see all their payments in an intuitive platform. FTE may not find it suitable since benefits are not included.

Verified User

Contributor in Engineering (Information Technology & Services company, 1001-5000 employees)

Vetted Review

1 year of experience

Underwhelming

Rating: 1 out of 10

Incentivized

September 14, 2023

Use Cases and Deployment Scope

My company uses Deel to manage remote teams payroll and legal status

Pros

Marketing
Brand
Useless offers

Cons

Support
Communication
Transparency

Likelihood to Recommend

I think Deel sounds really good on paper, the problem they are addressing is important and their impact could be huge on both their clients and their employees. In actuality, in my experience, Deel failed to meet the minimum expectations every time they were needed.
The processing of the visa was delayed multiple times, and, in my opinion, the process is full of inefficiencies.
The employee is asked to use the portal to upload their documents, the portal looks good and is comprehensive but, in my experience, is never used by the Deel team and the employee is asked for the same information and documents every time.
First payroll was delayed, the rest so far has been arriving on time.
The health insurance coverage had interruptions and the support to recover insurance was delayed and underwhelming.
In my experience, every government application where you'll need them will take 10 times the normal time and cost 10 times the normal cost.
In my opinion, the support is really lacking, you will need to reach out over chat to a team that I believe has no knowledge nor ability and is always blocked by other teams that you cannot reach to.

Verified User

Professional in Engineering (Logistics & Supply Chain company, 1-10 employees)

Vetted Review

1 year of experience

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